|
|
Post by wickedxuk on Aug 26, 2017 10:28:00 GMT
I have searched and searched (visually and using ctrl-f) and cannot find a log off button. Ive looked at the page through multiple browsers and devices. Am I missing this? Can anyone confirm if this is present on their device/browser?
|
|
|
|
Post by wickedxuk on Aug 26, 2017 10:54:47 GMT
Hmmm that doesn't seem to be showing (the account menu) on any of my browsers... strange!
|
|
nush
Member of DD Central
Posts: 396 
Likes: 113
|
Post by nush on Aug 26, 2017 11:10:49 GMT
Hmmm that doesn't seem to be showing (the account menu) on any of my browsers... strange! same happened on my browser (it works fine now), to log out i had to go to my ISA account and the usual log out button was available
|
|
|
|
Post by wickedxuk on Aug 26, 2017 11:32:45 GMT
Not what I'm aware of, every other site is working with Java. I've tried going straight into the IFISA account through a different browser but still not there. Not a problem I will just wait until the cookie expires and then log straight into the IFISA (it has come up because I wanted to use the IFISA here for the first time). Thanks gents. I will investigate further and put a solution here if I find it.
|
|
|
|
Post by GSV3MIaC on Aug 26, 2017 14:16:00 GMT
Have you tried a real PC, or asked for desktop site in the browser? Mine doesn't work in mobile mode .. even in desktop option i sometimes need to look on sm page to find the dropdown.
|
|
|
|
Post by wickedxuk on Aug 27, 2017 7:37:25 GMT
Have you tried a real PC, or asked for desktop site in the browser? Mine doesn't work in mobile mode .. even in desktop option i sometimes need to look on sm page to find the dropdown. I've tried it on desktop mode on multiple Android phone/tablet and Apple devices, haven't been able to use the laptop yet. It doesn't work when selecting desktop mode, I think the button is covered by the blue bar as I caught a glimpse when first logging into the IFISA but it quickly disappeared. I think its probably a mobile device issue as you have highlighted. Probably a quick fix by ablrate at some point.
|
|
|
|
Post by GSV3MIaC on Aug 27, 2017 7:53:00 GMT
Try desktop mode and then navigate to some other page(s) .. worked for me, eventually.
|
|
rogerbu
Member of DD Central
Posts: 398
Likes: 213
|
Post by rogerbu on Aug 27, 2017 8:54:24 GMT
Problem is related to the shape of your monitor.
Older less wide screen monitors may miss the right hand info on some browsers (firefox and Edge) may be ok on Chrome. Page is not optimised for some displays/browers
|
|
