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Post by carol167 on Nov 27, 2016 12:39:51 GMT
I get nothing when I click on the tax statements. Is it just me? Well they seem to be clickable links, but they don't do anything (using Firefox). Yet to be implemented maybe ?
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Post by carol167 on Nov 27, 2016 12:26:38 GMT
Kinda like it. Sleak - shiny. A bit bright first thing in the morning. However, am I now right in thinking you can no longer autoinvest the capital and auto take the interst out monthly ? It seems you can only reinvest everything or drop everything into the wallet. As a retired early, invester for monthly income - this will present a problem and would be a step backward on how things were. I hope I'm missing something. Correction. Found it. You first have to select "I'd like my repayments to be automatically withdrawn " and *then* you get the opton of "capital & interest" or just "interest". [Edit] Although confusingly.... I have "I'd like my bank transfers in to be automatically" set to "wallet" with interest set to pay out at the end of the month. Seemingly something it can't handle since the dashboard is now telling me "I’m increasing my returns by re-lending my capital". Err.. no I'm not. At least I hope not. I'm expecting now - both capital and interest to drop into the wallet. (Since I don't want to lend at 4.6 for 5 years). What will actually happen - I'll have to wait and see. Dashboard message needs changing though as it's incorrect. Possible bug ? Confusing. I fail to see why I can't have everything drop into the wallet - whilst I don't want to lend - and for it to allow me to set it to autowithdraw that month's interest.
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Post by carol167 on Nov 27, 2016 9:34:09 GMT
Kinda like it. Sleak - shiny. A bit bright first thing in the morning.
However, am I now right in thinking you can no longer autoinvest the capital and auto take the interst out monthly ? It seems you can only reinvest everything or drop everything into the wallet.
As a retired early, invester for monthly income - this will present a problem and would be a step backward on how things were. I hope I'm missing something.
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Lending Works (LW)
Poor rate
Nov 21, 2016 14:18:59 GMT
Post by carol167 on Nov 21, 2016 14:18:59 GMT
I understand the current trend for rates across many platforms is heading downwards. But for me - I'm not happy loaning out at 4.6 for 5 years. I've currently suspended all reinvesting on LendingWorks and will play the wait and see game, maybe move funds around a bit. There are better deals out there - though not for lending to people currently and I have plenty invested in other asset classes elsewhere to pick up the slack.
5 years at 4.6 ? I don't think so. I've done the same with RS too for the same reason.
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Post by carol167 on Nov 11, 2016 8:52:37 GMT
They've fixed the "Average Rate" on your portfolio now to be something more realistic. It was showing about 1% on mine - now it's 7.08. I make it 7.12 but we're close enough, so that's another negative off the list.
Onwards and upwards....
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Post by carol167 on Nov 2, 2016 10:25:44 GMT
I've had an email which puts a different gloss on the change. To explain, we rebuilt our platform from scratch internally. The previous version of the platform was built for us by a third party which made it very difficult to update, make changes and add new features. Although the new version of the platform is more basic in some of the features provided it does mean that we can build on it far easier than before. We are currently collating feedback from our customers before deciding what to build next in the platform.
To translate - they felt the supplier was overcharging for changes. They thought they could do better in house (the boss got sold a pup, or maybe it was his mates or family or something). To comment further. It's full of glaring holes, like everyone has told them. Deciding what to build next is a desparate attempt at gloss. Fixing it would seem obvious. I suspect they don't have the skills. Worrying - think about the much bigger bits of the website that you cannot see , all the back end stuff that does the work. Recall that it falls over now when they put new loans up for sale. If that has problems then it may be a good idea to keep an especially vigilant eye on your account totals etc. I spent most of Sunday morning modifying my spreadsheet that lists all the loans I'm in (currently 148) to check accuracy / add in the expected end date and correct name/location (now that they've all changed). So far I can't find any errors so fingers crossed the back end accuracy is spot on. It's far easier to fix the user facing interface. So I guess that's a positive ;-) As long as the interest each month matches or exceeds my spreadsheet prediction - I'll be happy. At least I now have an accurate average investment percentage (7.12%) like we used to have and I can tell what is supposed to be paid back and when. Have just whitelisted their email sending addresses so hopefull I'm all set now. PS. Restricting the "Your Investment" list to only list 10 items and have the paging/next buttons at the bottom (so you first have to scroll all the way down) which itself shows you only 2 pages to jump to - is one of the best ways to annoy your user. You try getting to page 7, 8, 9 etc... when going through the list. And who on earth uses up a 3rd of the screen real estate with your logo/banner ??
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Post by carol167 on Nov 2, 2016 10:05:49 GMT
I know this is difficult for people to acknowledge they're wrong, especially when they've thrown effort and money into something. But dear Lendinvest, your new website is just wrong. It's slow, it's messy, it does not add anything. I know I (and other users) will be accused of resistance to change. But of course, we are resistant to change when it makes no sense. Just scrap this new website, come back to what it was : lean, simple, efficient. Stop listening to dodgy consultants. Just listen to your clients. I've had an email which puts a different gloss on the change. To explain, we rebuilt our platform from scratch internally. The previous version of the platform was built for us by a third party which made it very difficult to update, make changes and add new features. Although the new version of the platform is more basic in some of the features provided it does mean that we can build on it far easier than before. We are currently collating feedback from our customers before deciding what to build next in the platform.
To translate - they felt the supplier was overcharging for changes. They thought they could do better in house (the boss got sold a pup, or maybe it was his mates or family or something). To comment further. It's full of glaring holes, like everyone has told them. Deciding what to build next is a desparate attempt at gloss. Fixing it would seem obvious. I suspect they don't have the skills. I sympathise with them. I really do. Had similar battles at my old work place between in-house v commissioned websites. In my opinion you can't beat in-house BUT you MUST get people who actually know what they are doing. No one would have scope'd a project of this importance to the company in such a poor way. It's as much the project managers fault (assuming there was one) as it is those who coded it.
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Post by carol167 on Nov 2, 2016 10:00:49 GMT
Nope, I didn't get the repayment email presumably sent out earlier today. I can see from the now available amount in my account that the loan that was supposed to repay today has. No email though. I lie. I've checked my ISP's tracking list and it's been rejected. Reason : JunkMail rejected - o1.24nn.shared.sendgrid.net [167.89.100.237]:17218 is in an RBL, see Blocked - see www.spamcop.net/bl.shtml?167.89.100.237
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Post by carol167 on Nov 1, 2016 20:42:21 GMT
Nope, I didn't get the repayment email presumably sent out earlier today. I can see from the now available amount in my account that the loan that was supposed to repay today has. No email though.
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Post by carol167 on Oct 29, 2016 11:57:37 GMT
Despite it's faults and current bad patch with the new website, I still intend to invest here.
My advise is to not put anymore here that you would need in the short to medium term.
Property loans without an SM are always potentially going to run on.
I agree an SM would be good and in the best interests of all concerned, but with lack of speedy resolution of website issues I'm not going to hold my breath on major new developments like that in the short term.
As a P-T-P platform, Lend Invest is probably not going to be the first choice for a lot of people but for me it's a useful part of my overall portfolio which falls nicely into the middle ground category of interst rates.
I currently invest in 9 platforms with similar amounts in each ranging from the lower rates such as Zopa right up to the 12%ers. I'm investing for income over the longer term and what matters most to me is the overall average rate of return of my entire loan book and I actively manage things to attempt to maintain my predefined goal.
Things ebb and flow and I might be looking to increase or reduce my holdings by as much as 25% in any one particular platform accordingly but it would take something quite major to make me want to sell out completely in any one platform.
Spread, depth and long term view is the key.
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Post by carol167 on Oct 25, 2016 19:05:42 GMT
Soooooo slooooooooooww..... If it's going to take upwards of 20 to 30 seconds to bring up a page that simply lists a couple of loans, then I strongly advise LendInvest need to take a look at their table structures with a view to redesign. Yes it will have been under load because everyone will be looking having just got the emails to say there's new loans but 30 seconds ? Really ?? What email? What new loans? I have looked 2 or 3 times today including just now and cannot see anything new. Perhaps I am not navigating correctly. I click the logo at top left to see the loans for sale. First email was at 14:09 today :- Great news. A new investment has been listed on the Lendinvest platform: Name: S***** G******, Winchester, S*** Tranche: A & B Annualised Return: 6.25% & 7.25% Scheduled End Date: 23/10/2017 Second was at 14:32 :- Great news. A new investment has been listed on the Lendinvest platform: Name: C***** H***, Canterbury, C** Tranche: A Annualised Return: 6% Scheduled End Date: 23/10/2017 The second one seemed to sell out very quickly - even I lost out and I'm usually quick off the mark. Clicking the logo takes you to the "Invest" menu option - so you are looking in the right place. They might be going so quickly because there's been so few new loans of late and they've not been that large either. Churchill, for exampl,e was for only £160,000.
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Post by carol167 on Oct 25, 2016 13:54:50 GMT
Soooooo slooooooooooww.....
If it's going to take upwards of 20 to 30 seconds to bring up a page that simply lists a couple of loans, then I strongly advise LendInvest need to take a look at their table structures with a view to redesign.
Yes it will have been under load because everyone will be looking having just got the emails to say there's new loans but 30 seconds ? Really ??
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Post by carol167 on Oct 21, 2016 21:25:56 GMT
add to the -ve list....
Innaccurate Average Rate. Mine's showing as 1.07% since the new website. Was fine under the old one. It should be 7.54% Apparently it's because I've made multiple investments on the same loans in some cases. You have to wonder what kind of checking was done before it went live.
Also add the fact that for the life of me I cannot now identify from their new "Your investment has been repaid" emails which one from my spreadsheet list it was since they've done away with the unique identifier such as "LI041016639". It feels like everything has been really dumbed down.
:-(
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Post by carol167 on Oct 15, 2016 8:10:56 GMT
Note : Our account numbers have all changed, anyone making a bank transfer needs to change the reference. Well I think it's probably safe to say no one's going to be adding to their stake anytime soon with all the work that now needs to be done to make the platform usable again. :-)
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Post by carol167 on Oct 14, 2016 17:52:03 GMT
Having set the Auto Invest option up in the new website design a couple of days ago, I suspect it's not working.
Got the first email today for a new loan under the new system - "Parkwood Road, Bournemouth, BH5", so I logged in to check - and nothing. No autoinvested amount. Turned it off and invested manually instead.
So now I've lost both AutoInvest and AutoWithdrawal.
LendInvest used to be a great easy passive lending option.
Change should be for the better.... Not impressed so far.
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