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Post by Paul64 on Mar 29, 2017 14:26:36 GMT
Jonno, have replied to you. Paul
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Post by Paul64 on Mar 29, 2017 8:42:24 GMT
Sad to see they can afford to hire a marketing "monkey" who publishes weekly drivel, but not afford a question answerer.... I suspect I'll be less interested going forward Hi bobo, thanks for your forum message. By all means drop me a line via savingstream.co.uk/contact (or lendy.co.uk/contact when live) with any questions you may have. P
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Post by Paul64 on Mar 29, 2017 7:51:00 GMT
Looks like they still like us, even if we are an annoying, cantankerous bunch most of the time First time Ive seen this place referenced in a FAQ The P2P Independent Forum is an online discussion forum, which is popular with more experienced peer-to-peer investors.
While information on a new loan is available in the Loan Particulars, the forum can be a useful independent community for learning what other investors look for.
I confess the FAQ is pretty impressive on first look and there is a ridiculously comprehensive glossary - anyone ever seen Core Plus used (sorry @dnallow we're not in it, not even under PITA) They certainly have been paying attention and some of the Qs look remarkably familar from somewhere (No conspiracy theories OK - they havent given me a job) So the question is do I allow my FAQ to die once the new site launches or is it still useful (needs some updating which Ive held of on pending seeing if the promised FAQ materialised)? Perhaps I should run a poll
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Post by Paul64 on Mar 25, 2017 11:45:10 GMT
Hi, thanks for your message. The new feature is only applicable to deposits. It will not be available on withdrawals for the foreseeable future. Paul
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Post by Paul64 on Mar 23, 2017 9:50:43 GMT
I'll provide an update in my weekly newsletter tomorrow, but the system is running smoothly, so you should now be enjoying faster deposits. Paul
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Post by Paul64 on Mar 23, 2017 9:00:13 GMT
OK , so are faster deposits up&running again, then ? Just 2 days ago, regarding faster deposits Paul64 said : "We have now taken it down to evaluate its performance and to complete final testing ahead of a full launch to be confirmed in a few days' time."Maybe SS did this quicker than expected and the faster deposit system is fully up and running now. Anyone else made a deposit today ? I made another deposit about an hour later and that was credited after about 20 mins.
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Post by Paul64 on Mar 21, 2017 8:45:37 GMT
Hi Leapardcat
Thanks for the message.
Yes, it will be Monday to Friday in its initial phase, then we will review and extend if warranted. We are also looking at extending to withdrawals as part of our IT routemap but that will not be yet.
Best
Paul
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Post by Paul64 on Mar 21, 2017 8:01:43 GMT
Last week we announced that we were trialling some system enhancements, which are aimed at processing investors' deposits more speedily and more regularly. I am pleased to say that, while there has been some small teething problems, the system has proven robust and we have received some very positive feedback on the service.
We have now taken it down to evaluate its performance and to complete final testing ahead of a full launch to be confirmed in a few days' time.
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Post by Paul64 on Mar 20, 2017 16:00:51 GMT
Hi Guff, thanks for your message. You are right, we are not perfect, but are making some progress in the areas you mention. We are still unable to provide some of the more detailed information you would like owing to certain legal restrictions in place. They are not however being ignored, and remain on my 'to work on' list with the lawyers, borrowers, and our own credit committee.
You will be able to see better laid out Loan Particulars, and we do monitor both the forum, and our own support desk for the most frequently asked Qs about our loans, so we can do our best to provide as much detail on each loan as we can, and to improve the transparency as we move forward. I am sure you might see this as a PR answer, but I am confident that transparency will improve over time. I just cannot promise it fully today. Of course P2P is about bringing lender and borrowers together and there will always be a 'caveat emptor' dimension to this type of investment. Paul
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Post by Paul64 on Mar 19, 2017 19:55:43 GMT
Hi, yes, should still go live today/tonight. Paul
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Post by Paul64 on Mar 19, 2017 19:55:01 GMT
Paul64 Can you let us know If this will go live today or not Thanks My money is on not. Still, al least we had PBL073 re-paid as promised.......Oh, wait a minute......
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Post by Paul64 on Mar 10, 2017 15:15:12 GMT
Hi there, the extent of the issue was not initially clear, but you are right, a more speedy response from us might have been helpful. Paul
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Post by Paul64 on Mar 10, 2017 14:58:11 GMT
Hi all,
May I first apologise for not replying sooner. I didn't want to comment until we had undertaken a thorough investigation into the issue. We have now though traced the missing transactions to our banking provider and we are working with them to find a solution. I am very sorry about the inconvenience. Please be assured we are doing all we can to correct the issue as soon as is reasonably possible.
Paul
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Post by Paul64 on Mar 7, 2017 20:31:58 GMT
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Lendy (L) in Administration
Slower payment.
Mar 4, 2017 16:05:16 GMT
via mobile
Post by Paul64 on Mar 4, 2017 16:05:16 GMT
Hi both,
I noticed your discussion and wanted to let you know that there will be an update on this very soon.
Paul
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