|
Post by davidricketts1 on Jun 19, 2014 15:52:50 GMT
Hi all - David here. Will be on hand for the rest of this afternoon to answer questions, and will also be around tomorrow too if necessary. Slightly more detailed update to follow, but in the meantime, please do put any questions you might have up here and I'll do my best to answer them all personally.
Thanks,
David
|
|
|
Post by davidricketts1 on Jun 17, 2014 9:13:59 GMT
Hi both, pre-bidding is now open for the two preview auctions and Loan Information has been updated accordingly.
Thanks,
David
|
|
|
Post by davidricketts1 on Jun 17, 2014 8:06:47 GMT
Morning all, just a quick one from me: We have taken the decision to allow longer full previews of some of the smaller loans together with delaying opening the pre-bid function.
This is designed to allow all lenders a period to read the information and consider their options without feeling under pressure to bid or lose out or an opportunity.
I'll be keeping an eye on this thread so if you have any questions, do feel free to send them my way.
Thanks,
David
|
|
|
Assetz Capital (AC)
Cashback
Apr 16, 2014 8:10:39 GMT
Post by davidricketts1 on Apr 16, 2014 8:10:39 GMT
Just one further question... Are you regretting making an appearance yet, David? And please forgive my ignorance - welcome to the forums. Thanks for the welcome. Always happy to help!
|
|
|
Assetz Capital (AC)
Cashback
Apr 15, 2014 16:09:12 GMT
Post by davidricketts1 on Apr 15, 2014 16:09:12 GMT
Yes, we will be honouring our word and cashback will be based on the total amount of successful new investment made across both offers. For example, if you invested £1,000 on April 1st under the first cashback offer and then invested a further £9,000 in the period from April 2nd - 30th April, you would have lent £10,000 in total across both offers, and therefore would receive 0.75% cashback on £10,000. The perfect response, with no gray areas - thank you. I will assume that the same rule applies to the £100k+/1.25% offer. Correct!
|
|
|
Assetz Capital (AC)
Cashback
Apr 15, 2014 15:53:18 GMT
MONEY likes this
Post by davidricketts1 on Apr 15, 2014 15:53:18 GMT
Correct!
|
|
|
Assetz Capital (AC)
Cashback
Apr 15, 2014 15:30:48 GMT
MONEY likes this
Post by davidricketts1 on Apr 15, 2014 15:30:48 GMT
Yes, we will be honouring our word and cashback will be based on the total amount of successful new investment made across both offers.
For example, if you invested £1,000 on April 1st under the first cashback offer and then invested a further £9,000 in the period from April 2nd - 30th April, you would have lent £10,000 in total across both offers, and therefore would receive 0.75% cashback on £10,000.
|
|
|
Post by davidricketts1 on Apr 15, 2014 13:29:35 GMT
Hi all - David here again. I should probably mention that I'm filling in while Andrew is on holiday, so apologies if it's taking slightly longer than usual to answer questions.
Happy to be the bearer of good news. The amount of cash back payable is calculated by the total amount of investment accumulated, rather than being tiered. So, if you push yourself up into another bracket, your entire investment for the period is included.
For clarity, here's a worked example:
Someone who lent £11,000 would get £82.50 cash back (£11,000 x 0.75%) rather than £57.50 (£10,000 x 0.5% + £1,000 x 0.75%).
Hopefully that makes things clearer - do ask if not though.
Thanks,
David
|
|
|
Post by davidricketts1 on Apr 15, 2014 12:43:50 GMT
Hi Jonno - yes, we've amended this now, apologies for the confusion.
|
|
|
Post by davidricketts1 on Apr 15, 2014 11:49:31 GMT
Hi all - firstly, a quick introduction. I'm David Ricketts, and I'm the new credit operations manager, working with Mark Wardrop and of course Andrew Holgate on getting the loan process working as smoothly as possible.
Thankfully there was nothing sinister at play here - the loan is perfectly fine and the funds have been paid. As well as our automated processes, we employ a number of manual checks and authorisation points to make sure things are as they should be and to ensure that quality remains high for both borrowers and investors. However, on this occasion a brief, manual oversight meant that we pressed a button a little bit late on this loan. It’s as simple as that and we do apologise for the temporary confusion. Thanks to all of you for drawing this to our attention - you allowed us to resolve the situation quickly.
Thanks again and apologies for the delay. I’ll be responding to a few other threads on here very shortly, so watch this space.
Kind regards,
David
|
|