james21
Member of DD Central
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Post by james21 on Sept 20, 2017 17:57:10 GMT
Dont know why this is; possibly they need someone to organise them better
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Post by fundingsecure on Sept 20, 2017 18:15:53 GMT
For some time we have more-or-less standardised posting loans at 11:00 am. All the while there are many loans to choose from this has worked reasonably well - at least judging by the feedback we received. Most felt it made it simpler to know that loans would usually be posted at the same time each day.
Most recently, with a shortage of loans due to the effect of the holiday season, the loans have been filling very quickly. As a result of this we have received many requests from investors to vary the posting times as not everyone is able to access every day at 11:00.
We are therefore deliberately posting some loans at other times throughout the day to try to be responsive to a greater number of investors.
We do, however, have a large number of loans in the pipeline which should resolve the temporary shortage.
It will be interesting to see what response we get to the varied time of posting. To date, we have received 5 emails and 3 live-chats - all of which have been positive.
Not clear whether this posting is positive or negative - or simply a question / missunderstanding as to the reasoning behind the change?
Kind Regards
FundingSecure
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james21
Member of DD Central
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Post by james21 on Sept 20, 2017 18:25:15 GMT
Stick with 11;00 the scatter gun approach does not work, the majority dont know where we stand. Anyway who is running your company; the management or a reaction to a few emails? Reacting to a few emails looks amateurish. You decide the posting time and stick with it. If you want to find out what your lenders think then email them all with the question but dont react to a couple of emails.......please
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applets
Member of DD Central
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Post by applets on Sept 20, 2017 19:24:54 GMT
Stick with 11;00 the scatter gun approach does not work, the majority dont know where we stand. Anyway who is running your company; the management or a reaction to a few emails? Reacting to a few emails looks amateurish. You decide the posting time and stick with it. If you want to find out what your lenders think then email them all with the question but dont react to a couple of emails.......please While I can see the benefits of a uniform time for posting loans, 11am does not suit everyone. Some investors in p2p do go to work/ don't have access to a computer during the day (and don't have mobile internet). It has often been the case of picking up the crumbs that no one else wants in the evening or, given the current situation on FS, just not lending on new loans. I hesitate to suggest a uniform evening posting time as this will not be suitable for many others.
Posting at different times seems a reasonable compromise to give everyone the chance to be involved in p2p (although I appreciate that it does not work for some).
(My view is in addition to those who have emailed support)
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fp
Posts: 1,008
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Post by fp on Sept 20, 2017 21:29:22 GMT
Considering how the site can freeze when a few loans all go live at once, i feel varied times will please as many as it upsets, for the record i've missed 5 out of the last 6 loans I've tried to buy into due to website lagging, high demand and the fact I have a job to perform.
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Post by d_saver on Sept 21, 2017 8:53:08 GMT
I don;t mind the varied times. At the very least, do not launch multiple loans at the same time. The FS infrastructure seems unable to cope.
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archie
Posts: 1,866
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Post by archie on Sept 21, 2017 9:29:55 GMT
Last 'New loan' notification I received was 2 months ago so no idea what I've missed.
I do still get the ones from 'enquiries@' though. They would be far more useful with the loan description added rather than just a loan number.
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7d7
Member of DD Central
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Post by 7d7 on Sept 23, 2017 9:39:59 GMT
james21 makes an extremely valid point. Loans filling up very quickly is no excuse to mess around with posting times without informing all investors. What happened to bid limits? With the exception of the very large ones, loans should have bid limits to provide all and sundry an opportunity in a given 24 hour period. This point has been relayed to you on so many occasions but has been completely overlooked.
Should you wish to make modifications, contact everyone. Involve all, not the few. That's how professional companies operate.
It's interesting how you make simple things complicated!
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ben
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Post by ben on Sept 23, 2017 9:45:46 GMT
No objection to different times as it gives everybody a fair chance but I just wish they would state what was already funded before the loan goes live, especially on the good loans it is always the same people who get in first, with the fact that the website can quite often be slow to load, FS don't always push the button on time there is no way each time they can be sat there bidding before everyone else.
It getting to the point that the only bid limits they put on are on the rubbish loans that nobody has offered to buy a large chunk of before go live.
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michaelc
Member of DD Central
Say No To T.D.S.
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Post by michaelc on Sept 23, 2017 15:06:05 GMT
FS have been away from these boards for a while and it is good to see they are again making a few more comments here and there.
I am involved in the Whitehaven loan amongst others and really do have good reason to be upset with them. However, I don't think it is a good idea for anyone to be bordering on rude about an issue that isn't really anywhere near as important as some of the others that get discussed here. (e.g. allegedly giving out investors money without checking development progress).
Personally I like the scatter gun approach for the reasons they state.
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