Post by aju on Sept 21, 2017 7:25:13 GMT
I was checking my investments today and thought that re-investing to same product was turned on in all my investments. I was surprised to notice however that I had £240.56 in the holding of the ISA product. Not having seen this before I checked across the relevant options but could not find a reason as to why £240.56 would be in holding when I noticed that re-investing was curiously turned off. Assuming I had probably pressed a wrong button and inadvertently turned it off I turned it back on to find that the money had come from core as the system has re-investing to same product turned on.
Since I did not set this option and knowing that there are some issues with Zopa at the moment I've sent an email to Zopa detailing this but has anyone else noticed this perhaps?.
It would appear there are 4 clear and distinct stages to turning it on/off as follows so IMHO its not that easy to inadvertently turn this off.
* Click More to open holding
* Click Change
* Change setting to "off"
* Click save
Reinvesting having been turned also has resulted in the re-invested money going to the back of the queue which for me is not acceptable when I did not turn it off myself.
Anyone any ideas.
Since I did not set this option and knowing that there are some issues with Zopa at the moment I've sent an email to Zopa detailing this but has anyone else noticed this perhaps?.
It would appear there are 4 clear and distinct stages to turning it on/off as follows so IMHO its not that easy to inadvertently turn this off.
* Click More to open holding
* Click Change
* Change setting to "off"
* Click save
Reinvesting having been turned also has resulted in the re-invested money going to the back of the queue which for me is not acceptable when I did not turn it off myself.
Anyone any ideas.