aju
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Post by aju on Oct 3, 2017 10:57:20 GMT
Anyone else notice that the borrower ids have been trashed/changed against loans and no longer the same names as in the statements data. This has occurred in the last few days as my downloads for 27/9 still were fine. I can line up some data by doing joins against the other data but this cannot be right surely - especially after they gave us a way to see data that is trashed on the statements screens.
What loan fits with what statement entry is not possible to determine accurately anymore in the csv data.
I've checked this in isa and investment sides and it seems that the loanbook report is also showing this. Curiously though taking a name from a recent disbursal entry in the statements data and entering it into the loanbook search box finds the loan entry but the ID is completely different. But what looks like correct data relative to the lent amount.
I do hope this is an error and not something that is chaninging going forward as without the connecting table data its impossible to connect statements to loanbook on a borrower basis.
Have I missed a fundamental change to csv data by chance or is this another in the long running development firefighting saga perhaps.
To say I'm not happy on this change is a gross understatement ;-)
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aju
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Post by aju on Oct 4, 2017 6:23:59 GMT
Also noticed that using the mangled borrower id in loanbook in the search field results in no data being returned whilst using the name from a statements entry does. Not sure what reasoning this might be for. No answer yet from zioa.
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Post by fuzzyiceberg on Oct 4, 2017 7:30:43 GMT
I heard a whisper that this is the result of an FCA demand to anonymise borrowers. There are now no IDs at all on the statements data so no way to link actual payments to individual loans. I imagine the end game is to remove all individual loan data and simply provide a summary an individual lenders loan book's performance, just as if one were investing in a fund, albeit with marginally different returns (for now) between individual investors depending on how 'lucky' their loan book is. So much for peer to peer.
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aju
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Post by aju on Oct 4, 2017 9:01:12 GMT
I did wonder about whether it might be FCA thing or something similar.
i'm still seeing old id's in statements data so not sure what you mean about it not being there. I can take that old ID data and use it to search for the mangled entry in the loanbook screen. If you meant there is no field with id in then there never has been to my knowledge I'm using the ID in the description field and processing the name into my own id field to use as a linkage. In reality most of what I use statements for is monthly over views but I am also able to see when a last payment has been made and i can produce a payments table for any give lender id. Its slow but it does add more depth to the Comments in the main loanbook. Most people will be unaware that when a small enough payment is declared in the comments field it may not appear in everyone's statement as there may not be enough to go round. Zopa carries this status forward into the next payment to ensure every one gets a fair share across the default.
The thing about anonymity is no one can tell who the loan is for most of them these days and even in old data I can't see how one might identify anyone unless they use a similar id elsewhere in social media perhaps. Even without the ID there are ways to get back to join the loans and statements data together at present.
I don't even mind if they change (obfuscate) the id's persee but at least make it across all the data peices. My only issue would be that this should be a big bang thing across the piece not bit by bit. I can still identify the loans from old data if i wanted to by creating joins to tables on other data in my excel tables - there may be some non unique links but at the moment but I'm reluctant to do that as it may not be necessary depending on why this has happened and the shear amount of data in my statements file is making excel very slow. I'm optimising it as I go but the best i can do is to reduce the processor's it uses to 3 rather than 4 so it doesn't completely take over my pc for 5/10 mins at a time. Adding in extra checks that would be quite complex to get uniqueness would just make it unworkable I think.
I'm only on zopa for P2p so i can't see how this all works on other platforms. Are they similarly affected or is the level of visibilty lower on them. anyway.
The other problem I have is that I have a number of defaults I want to be able to see what state they are at any one point - that would be affected if the granularity was reduced. There are many areas where Zopa is struggling to supply basic info on defaults, bad debt outstanding, early adopter bonus etc. The only place one can see much of this is in statements data.
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aju
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Post by aju on Oct 5, 2017 16:49:55 GMT
Ok so I got the following answer from Zopa. I wonder if this will fit in with the EU's new General Data Protection Regulation (GDPR) coming in next May 2018. Perhap they are one and the same thing in this context.
I still find it incredulous that they have only done a half baked job. When i was in the software business for one of the largest Comms companies in the world we would never have got this past our integration team as an acceptable release until all the relevant parts were adequately covered but I guess that's progress.
I wonder if these anonymous name changes are whats also stuffed up the missing defaults issues with the statements reports.
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aju
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Post by aju on Oct 6, 2017 14:48:32 GMT
So I pushed back at Zopa's lack of notification and mismatched changes not reflected across the piece in my response to their comments above. It seems they are listening as shown by this email response to my arguments they were not exactly making these changes in a useful way at least.
Very positive and useful approach in my opinion lets hope they keep to this when any changes occur later in the year I guess.
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aju
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Post by aju on Oct 11, 2017 13:37:28 GMT
Borrower ID's are all back to old names that line up with statements data again as Zopa promised they would last week. I'm sure it did not affect that many people but they agreed to reverse it and make the changes more consistent across the reports later on down the line.
Thanks zopa for both listening and acting on this.
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