moist
Member of DD Central
Posts: 241 
Likes: 251
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Post by moist on Oct 24, 2017 17:17:19 GMT
Paul @ Lendy....why do all the awkward questions get ignored
All asked correctly through the website....
Its our money, not yours.
So please answer questions about all the restricted loans
And about the defaulted loans.......
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Post by GSV3MIaC on Oct 24, 2017 17:31:34 GMT
The problem is there are X borrowers, Y platforms and Z lenders, and Z >> X > Y, so unless you can round up a bunch of Zs as a herd, the Y thinks/acts like it is irreplaceable.
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Post by retired2005 on Oct 24, 2017 18:00:46 GMT
Tagging paul Paul64These are questions we ALL want answers to....... |
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Post by lendinglawyer on Oct 24, 2017 19:24:14 GMT
I appreciate the lack of information can be frustrating, but I know from experience that commenting about ongoing issues that could result or have resulted in legal proceedings is a bad idea. Especially in public. So I also have sympathy for the position taken by platforms and their advisers. The reality is we all appointed lendy to take actions on our behalf without any obligation of transparency. While the going was good we revelled in that - 12% with no effort, what’s not to like? Now however we have to accept the bad times re some loans with less than perfect information. If we had perfect information that could well put us in an even worse recovery position. I for one prefer a stronger recovery position rather than information now. I am sure lendy take into account the interests of all in what they make public and do. I am not saying they will always make the right decisions, but can we stop crucifying them for the same thing over and over again?
Confession: I am not in any defaulted or suspended loans. On lendy. But I am on other platforms and would apply the above there too.
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guff
Posts: 730
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Post by guff on Oct 24, 2017 19:27:51 GMT
Paul64 might be even less likely to reply than Paul.
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fp
Posts: 1,008
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Post by fp on Oct 24, 2017 19:30:33 GMT
You could email your question/concern directly to Ly, if you don't receive an adequate reply in a timely manner then you can follow the companies complaints procedure, i doubt they will want to receive in excess of 500 complaints in a year
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guff
Posts: 730
Likes: 707
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Post by guff on Oct 24, 2017 19:34:04 GMT
You could email your question/concern directly to Ly, if you don't receive an adequate reply in a timely manner then you can follow the companies complaints procedure, i doubt they will want to receive in excess of 500 complaints in a year That's all right. I've only got 499 this year.
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gurberly
Member of DD Central
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Post by gurberly on Oct 24, 2017 20:07:57 GMT
You could email your question/concern directly to Ly, if you don't receive an adequate reply in a timely manner then you can follow the companies complaints procedure, i doubt they will want to receive in excess of 500 complaints in a year Do you have a link to their complaints procedure?
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guff
Posts: 730
Likes: 707
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Post by guff on Oct 24, 2017 20:27:18 GMT
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guff
Posts: 730
Likes: 707
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Post by guff on Oct 24, 2017 20:58:46 GMT
Well here's another fine mess you've gotten me into.
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fp
Posts: 1,008
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Post by fp on Oct 24, 2017 21:44:37 GMT
Well that didn’t take long 😂
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fasty
Member of DD Central
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Post by fasty on Oct 24, 2017 22:04:42 GMT
They really need an expert in reputation management, strategic communications, problems/crisis resolution etc.
I wonder...
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guff
Posts: 730
Likes: 707
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Post by guff on Oct 24, 2017 22:10:34 GMT
Well, did you ever see an elephant fly?
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Post by stevem on Oct 24, 2017 22:35:53 GMT
I appreciate the lack of information can be frustrating, but I know from experience that commenting about ongoing issues that could result or have resulted in legal proceedings is a bad idea. Especially in public. So I also have sympathy for the position taken by platforms and their advisers. The reality is we all appointed lendy to take actions on our behalf without any obligation of transparency. While the going was good we revelled in that - 12% with no effort, what’s not to like? Now however we have to accept the bad times re some loans with less than perfect information. If we had perfect information that could well put us in an even worse recovery position. I for one prefer a stronger recovery position rather than information now. I am sure lendy take into account the interests of all in what they make public and do. I am not saying they will always make the right decisions, but can we stop crucifying them for the same thing over and over again? Confession: I am not in any defaulted or suspended loans. On lendy. But I am on other platforms and would apply the above there too. But surely just saying that they couldn't comment about ongoing issues for legal reasons and maybe even apologising for this would be better than the total silence that appears to to be the policy. This, along with the change in policy of the fortnightly updates, has got me really concerned about them. I am by no means a big hitter but I will be getting all the cash I can out of Lendy (unfortunately I do have small sums tied up in some defaulted loans) as soon as possible as I have lost all confidence in them.
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Post by spectra on Oct 24, 2017 23:51:50 GMT
They really need an expert in reputation management, strategic communications, problems/crisis resolution etc. I wonder... I thought they already had one: p2pindependentforum.com/post/161715
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