robski
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Post by robski on Oct 25, 2017 11:54:22 GMT
Did anyone withdraw anything out of MT yesterday?
I did and its not arrived, which is unusual
I withdrew some out monday, that was in account same night
Yesterdays is not, I am not worried (specifically) just wondered if anyone else has the same as maybe they have switched to a slower method (eg BACs for repayments)
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tomp
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Post by tomp on Oct 25, 2017 12:05:24 GMT
I did a small withdrawal, email confirmation arrived at 19:35 and money were in my bank last night.
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robski
Member of DD Central
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Post by robski on Oct 25, 2017 12:19:14 GMT
I did a small withdrawal, email confirmation arrived at 19:35 and money were in my bank last night. Thanks, just looked mine up and it was 19:39 so just after yours Always been nigh on immediate before, but the email does say 3 working days so I guess will just have to wait and see.
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nick
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Post by nick on Oct 25, 2017 13:37:00 GMT
I made a withdrawal this morning (10.30am) and received the funds within 5 mins.
Edit: It's worth giving them a quick call - I once had a payment delayed their end due to bank checks. They didn't pick up on it until I called. Apparently it affects about 1% of withdrawals, but is normally resolved within a working day of receiving notice. This may of changed since their change in bank.
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robski
Member of DD Central
Posts: 772
Likes: 462
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Post by robski on Oct 25, 2017 13:59:03 GMT
Thanks all for comments, and particularly Lucy at MT It was held by the bank and going beyond the normal as usual, Lucy contacted the bank for me and got it released  |
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