warn
Member of DD Central
Curmudgeon
Posts: 638 
Likes: 659
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Post by warn on Oct 28, 2017 11:00:18 GMT
This is beginning to mount my mammaries, every time I try to move funds to or from the cash account.
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gibmike
Member of DD Central
What is a cynic? A man who knows the price of everything and the value of nothing.
Posts: 256
Likes: 160
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Post by gibmike on Oct 28, 2017 13:21:20 GMT
Had it a few times last night, must be a general problem, happened to me running the transaction reports.
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n
Member of DD Central
Yet another Nick
Posts: 882
Likes: 461
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Post by n on Oct 28, 2017 14:07:40 GMT
I had this a couple of days ago when I tried to withdraw a small amount from MLIA to cash account. I tried about 3 times getting the same message, but it was sweet as a nut about an hour later. I thought it might be because one of their slow scripts was grinding away and had something locked at the time.
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duck
Member of DD Central
Posts: 2,879
Likes: 6,953
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Post by duck on Oct 28, 2017 14:50:33 GMT
Had this problem last week, from cash account to MILA. Helped out by online chat when I was loosing the will. When I previously had the problem it was due to a rounding error and by moving 1p less than the screen said I had it all worked fine.
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Post by chris on Oct 28, 2017 18:29:53 GMT
System is slowing down due to data growth and contention between front end website and back office processes and we've run out of quick fixes to buy more time. The big release in Q4 will directly address this with a major restructuring of the underlying database and hosting infrastructure. Please bear with us and I'll do what I can in the mean time to keep things ticking over.
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warn
Member of DD Central
Curmudgeon
Posts: 638
Likes: 659
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Post by warn on Oct 29, 2017 9:00:22 GMT
Thanks chris. Just to add a note of caution to those as trusting as I - if you get this timeout on the "confirm" button, the transfer has almost certainly gone through anyway, so DON'T TRY IT AGAIN. I've just plonked twice as much money as I intended into the 30-day solitary confinement cell  |
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dermot
Member of DD Central
Posts: 863
Likes: 517
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Post by dermot on Oct 30, 2017 7:52:45 GMT
Thanks chris . Just to add a note of caution to those as trusting as I - if you get this timeout on the "confirm" button, the transfer has almost certainly gone through anyway, so DON'T TRY IT AGAIN. I've just plonked twice as much money as I intended into the 30-day solitary confinement cell Yep, I've hit that problem too.
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Post by df on Oct 30, 2017 19:54:29 GMT
Thanks chris . Just to add a note of caution to those as trusting as I - if you get this timeout on the "confirm" button, the transfer has almost certainly gone through anyway, so DON'T TRY IT AGAIN. I've just plonked twice as much money as I intended into the 30-day solitary confinement cell Yep, I've hit that problem too. It's now back to normal. I've done some transactions today and it all worked fine.
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alexs
Posts: 37
Likes: 18
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Post by alexs on Nov 18, 2017 11:13:42 GMT
just had the same problem for a couple of minutes. now working again.
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Balder
Member of DD Central
Posts: 646
Likes: 622
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Post by Balder on Nov 25, 2017 13:08:13 GMT
happening right now
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alexs
Posts: 37
Likes: 18
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Post by alexs on Nov 30, 2017 10:59:38 GMT
and again...
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Post by lusitania on Dec 1, 2017 5:38:42 GMT
Still ongoing at 05:30 GMT.
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ant1
Member of DD Central
Posts: 54
Likes: 23
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Post by ant1 on Dec 4, 2017 11:56:07 GMT
still happening, I've just had this problem.
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jo
Member of DD Central
dead
Posts: 741
Likes: 498
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Post by jo on Dec 7, 2017 16:08:24 GMT
Seems to be a problem most often when they're 'running a batch'.
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Post by chris on Dec 7, 2017 16:24:43 GMT
Seems to be a problem most often when they're 'running a batch'. 95% of the time it's when either a loan repayment is being processed or the aftermarket is processing a large transaction (in terms of number of people involved in the sale). Both processes are being entirely rewritten for a mid-Q1 launch.
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