aju
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Post by aju on Dec 8, 2017 16:10:31 GMT
Okay so I went to login today and Zopa is forcing me now to change my settings - I expected it to just force my Classic re-investments to Holding but thats not what happened I then received a screen that gave a number of options but for both myself and subsequently Mrs Aju it seem that the only option that does not result in 500 error is Move to holding at least I think thats what happened!. So I did this and it seems that all my re-lending is then turned off. That resulted in everything in the queues then went to Holding, thats to be expected as that was the only option that worked. So for the sake of illustration I have the following products in invest side. - Zopa Plus 9%
- Zopa Classic 90%
- Zopa PreSafeguard 1%
- Zopa Core 0%
What I wanted to achieve was the following - Zopa classic - Return Capital and Interest to holding until I decide what I want to do with it
- Zopa Core - Remain uninvested until I decide (see below)
- Zopa Plus - Relend to Plus
- Zopa PreSafeguard relend to Plus (Its negligible so not too worried)
Holding Money
- Lend as and when desired to Core
- Withdraw completely or
- Move over to ISA (Waiting until 2018 as currently will be full when Classic to ISA is finished)
So with Zopa at the moment I can withdraw all products return to Holding or have all products Relending. Period Have I missed a trick - At the moment it would seem I have to turn all relend off and manually send money to Core or Plus as required. That doesn't seem right. Edit: Okay it would seem that Blog entry in march 2016 suggests Looks like they haven't got round to making this easier and it will remain a manual process until they do. (Probably not worth holding my breath unless I want to die soon  ) trouble is I now have 4 products and 2 of them are redundant, 1 of them is not exactly very safe (plus) so its a bit of mess I feel. Oh well it is what it is I guess. |
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Post by wyndstryke on Dec 9, 2017 8:16:42 GMT
Try setting classic to relend back into classic. It will allow you to do this, but no actual loans will be taken out, and it will build up as cash in the re-lend queue. Everything else can go into Plus.
When you finally want to do something with the classic money then turn off relend, move into holding, make your choice between the 3 options, then turn relend back on.
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aju
Member of DD Central
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Likes: 924
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Post by aju on Dec 9, 2017 9:16:15 GMT
Try setting classic to relend back into classic. It will allow you to do this, but no actual loans will be taken out, and it will build up as cash in the re-lend queue. Everything else can go into Plus. When you finally want to do something with the classic money then turn off relend, move into holding, make your choice between the 3 options, then turn relend back on. I did do that last week for both of us but last night when i logged in i could not do anything as a screen forced me to choose anything but relend to classic to get to any other screens. Now i dont have the relend to classic as an option. As far as i can tell its now like my presafeguard product and can only relend to core or plus. Core has a much higher rate than plus but thats probably due to only having single c1 loan on if at the moment. I have enough data in statements to manually re allocate the right amounts but i cant see why Zopa does not allow each product to be set correctly. For me its a simple thing to achieve in s/w but zopa probably doesnt want that or worse cant figure out the current logic to achieve it.
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Post by wyndstryke on Dec 10, 2017 0:48:24 GMT
They must have tightened up the validation. I thought it was a bit odd that I could choose a retired product.
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aju
Member of DD Central
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Likes: 924
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Post by aju on Dec 10, 2017 13:39:10 GMT
No Probs, did you try it and found the same as me that it no longer works or are you just accepting they might have changed it.
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Post by wyndstryke on Dec 11, 2017 1:26:07 GMT
I'd taken you at your word, but in any case I just looked and it's definitely been changed. The ListBox used to select the target product on the summary screen in each product section is only showing 'core' now, whereas it was showing the full list before (it was approx the 4th Dec when I originally looked, and tried setting it each way). Likewise, the 'manage' screen now only shows the single 'core' entry as well for the same setting (the setting is duplicated across the two screens so it can be changed in either place). So both screens have been updated and no longer permit a retired product from being selected.
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zlb
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Post by zlb on Dec 11, 2017 21:01:29 GMT
I have had relending in classic turned off for several months in order to withdraw the money. 1. It's taking for ever and gets stuck at an amount for weeks. (When I've mentioned this to Z they point out that it changed by 59p etc) 2. I've not had any forced interfaces on logging in yesterday or today.
I don't have a negative view of Z generally, but I don't like they're handling around discontinued accounts and how to manage it, nor saying that 59p in four weeks is OK.
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aju
Member of DD Central
Posts: 3,500
Likes: 924
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Post by aju on Dec 12, 2017 0:05:02 GMT
I have had relending in classic turned off for several months in order to withdraw the money. 1. It's taking for ever and gets stuck at an amount for weeks. (When I've mentioned this to Z they point out that it changed by 59p etc) 2. I've not had any forced interfaces on logging in yesterday or today. I don't have a negative view of Z generally, but I don't like they're handling around discontinued accounts and how to manage it, nor saying that 59p in four weeks is OK. If you had classic relend off then you won't get the forced screen as it's there to make the user turn off classic if its still on. They led us to believe it would automatically take place but in fact that's not the case. I guess Zopa decided that they could not force it to holding as that means they would not get any new lending or the user may not realise they were no longer getting interest on their funds. Just my thought though. Out of interest I have about 12k in Classic and about 1k in Plus, together they are returning (interest+capital) approx £700 every 4 weeks. Obviously as the sum lent gets smaller then this would reduce. I have relend on - move to Core at the moment to maintain the interest rates until I get a better handle on what I want to do. Take a look at the weekly stats but 59p in four weeks seems low.
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zlb
Member of DD Central
Posts: 1,422
Likes: 333
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Post by zlb on Dec 12, 2017 16:44:11 GMT
I have had relending in classic turned off for several months in order to withdraw the money. 1. It's taking for ever and gets stuck at an amount for weeks. (When I've mentioned this to Z they point out that it changed by 59p etc) 2. I've not had any forced interfaces on logging in yesterday or today. I don't have a negative view of Z generally, but I don't like they're handling around discontinued accounts and how to manage it, nor saying that 59p in four weeks is OK. If you had classic relend off then you won't get the forced screen as it's there to make the user turn off classic if its still on. They led us to believe it would automatically take place but in fact that's not the case. I guess Zopa decided that they could not force it to holding as that means they would not get any new lending or the user may not realise they were no longer getting interest on their funds. Just my thought though. Out of interest I have about 12k in Classic and about 1k in Plus, together they are returning (interest+capital) approx £700 every 4 weeks. Obviously as the sum lent gets smaller then this would reduce. I have relend on - move to Core at the moment to maintain the interest rates until I get a better handle on what I want to do. Take a look at the weekly stats but 59p in four weeks seems low. I did sell some of the classic, so it's possible that defaulted are significant proportion and that the tiny amounts I'm getting returned at weeks apart are the safeguard returns at four months. They'll have to speed that up if they want it closed sooner. I have lost view, again, of my default amount via the ? Option in the monthly statements. Now it just has some blah.
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