dermot
Member of DD Central
Posts: 863
Likes: 517
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Post by dermot on Dec 28, 2017 11:32:53 GMT
I tend to do a bit more active management of my AC accounts; my better half, however, tends to be more fire and forget.
Yesterday, she logged in to shift some cash across to GBBA2 to discover no GBBA2 at all.
Yep, comparing our AC portals side by side and she has no trace of GBBA2 existing.
When contacted, AC stated that some investors are having this problem and they are investigating, though no signs of a fix thus far.
She was using IE and I'm using Chrome, so tried with Firefox but found the same result.
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romy
Member of DD Central
Posts: 78
Likes: 41
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Post by romy on Dec 29, 2017 14:24:09 GMT
I can't see GBBA 2 using chrome either
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Post by jvbrad on Dec 30, 2017 17:59:16 GMT
Same here. Can't see GBBA2 in either Chrome or Microsoft Edge.
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Post by shyinvestor on Jan 1, 2018 15:18:12 GMT
Yes, and its missing from the Balance Statement too.
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Post by chris on Jan 2, 2018 9:51:31 GMT
Should be resolved for everyone now.
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dermot
Member of DD Central
Posts: 863
Likes: 517
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Post by dermot on Jan 2, 2018 12:36:42 GMT
Should be resolved for everyone now. Yep, all fixed thanks - my wife's GBBA2 is now investing cash ...
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Post by df on Jan 2, 2018 22:10:04 GMT
Should be resolved for everyone now. Yes, I've got it on my dashboard now. Thank you for fixing this.
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walktall7
Member of DD Central
Posts: 184
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Post by walktall7 on Jan 2, 2018 22:29:33 GMT
If I go into reports and then Balance statement GBBA4 is down a N/A.
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Post by beeje13 on Jan 3, 2018 6:53:54 GMT
All sorted for me now too.
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