|
Post by loftankerman on Feb 25, 2018 15:43:08 GMT
Well, this seems to have backfired somewhat. Reading some of the trustpilot reviews since the email... wow, pretty savage! Yup! By comparison this forum seems to be the placid voice of the reasonable investor. I was wondering how long it would be before the reviewers were calling for picketing protesters armed with tar and feathers.
|
|
|
Post by GSV3MIaC on Feb 26, 2018 13:09:28 GMT
Ly are attempting to match Trustpilot reviews against their member database, apparently, although why they would want/need to I can't imagine .. unless they plan to sue some of the folks who wrote 'scam' in big letters. Most of the criticisms I read there have been mentioned here (lots of times) .. apparently writing it on TP attracts more interest. 8>.
|
|
|
Post by picanto on Feb 26, 2018 14:12:23 GMT
Well, this seems to have backfired somewhat. Reading some of the trustpilot reviews since the email... wow, pretty savage! The last 16 reviews have given 1 star out of 5.... To be fair, I would give Lendy a 3 out of 5. As bad as things look at the moment, there are still some good loans and they do get a few loans repaid each month. But if I was looking for a P2P company to put my money in now as a new investor, I would stay well away from Lendy and I think you'd be a fool to put money into Lendy now.
|
|
JamesFrance
Member of DD Central
Port Grimaud 1974
Posts: 1,323
Likes: 897
|
Post by JamesFrance on Feb 26, 2018 15:19:08 GMT
Ly are attempting to match Trustpilot reviews against their member database, apparently, although why they would want/need to I can't imagine .. unless they plan to sue some of the folks who wrote 'scam' in big letters. Most of the criticisms I read there have been mentioned here (lots of times) .. apparently writing it on TP attracts more interest. 8>. When the first Trustpilot reviews for Bondora appeared they were all detailed and bad. Bondora managed to have most of them removed using this tactic of claiming they were fake. Many very short but glowing reviews were posted a few days later. p2pindependentforum.com/thread/11162/bondora-trustpilot-fake-reviews
|
|
|
Post by retired2005 on Feb 26, 2018 16:49:17 GMT
I too have just read the the Trustpilot reviews and am only further incensed at Lendy's arrogance and the tone and content of their boilerplate/cut and paste replies.
However I am pleased to have noticed this in one of their replies ...(my bold....):
Quote: 'We use the same quality of valuer, and legal firm, as the top high street banks. There is property valuation risk, however, which is why we cover it clearly in our risk and Managing Risk statements here: (https://lendy.co.uk/managing-risk/property). We believe we take all reasonable steps to ensure property valuations are accurate. They will also have significant PI cover which Lendy will claim against if valuations are inaccurate.'
I am thrilled at the use of the word 'will' and not 'might'....I look forward with anticipation to the up to date and accurate updates from Lendy on the first of their forthcoming insurance claims ..... unless of course Lendy decide to invent their own version of 'inaccurate'. (Surely they wouldn't do such a thing.....?!!?)
Maybe a property selling at a third of its valuation is just unfortunate and not the result of an inaccurate valuation.....
If this is the case, surely a more prudent approach given the number of defaults and suspended loans would be for Lendy to only 'lend' upto 30% of a valuation and not 70%!!
|
|
|
Post by Deleted on Feb 26, 2018 17:38:42 GMT
Yes, there are some very fast replies in there.
Not really surprising with the speed at which that average score is plummeting after all those 1-star reviews.
|
|
spiral
Member of DD Central
Posts: 967
Likes: 486
|
Post by spiral on Feb 27, 2018 8:29:26 GMT
Having read some of these reviews, one reply implied that interest doesn't continue to accrue after the tolerance period of 180 days. It had a link to the default document which I read and it again left me with that impression.
Although not explicitly stating that interest stops accruing after the tolerance period, it does seem to be implied by the nature of the statement below and lack of statement regarding how interest is handled post this 180 days tolerance.
"How will interest be paid? For the 180 day Tolerance Period investors will continue to accrue interest but interest will not be credited until, for example, the sale of the security completes. The final interest credit is dependent upon the amount of repayment that we are ultimately able to secure"
I suppose the final sentence could cover the whole <0 days remaining but the whole paragraph is specific to the tolerance period which is why I don't read it that way.
Although probably academic in most cases, this wasn't how I understood it to be. Can anyone point me to where it states that interest continues accruing whilst in default or is my new understanding actually correct?
|
|
SteveT
Member of DD Central
Posts: 6,875
Likes: 7,924
|
Post by SteveT on Feb 27, 2018 9:05:11 GMT
Can anyone point me to where it states that interest continues accruing whilst in default or is my new understanding actually correct? Why not just monitor the "Interest" figure for your own loan parts that are beyond -180 days ?
|
|
|
Post by GSV3MIaC on Feb 27, 2018 10:09:53 GMT
Because what the website shows vs what is actually happening vs what Ly thinks is supposed to happen 'is not a simple mapping' (~ 'is almost totally uncorrelated'). 8>.
|
|
spiral
Member of DD Central
Posts: 967
Likes: 486
|
Post by spiral on Feb 27, 2018 12:58:59 GMT
(And is increasing for loan parts that are overdue by more than 180 days and therefore outside the Lendy designated 'Tolerance Period', which hopefully answers spiral 's question.) Thanks, I have also noticed on the default page it says "These are loans where we are no longer confident about the borrowers ability to repay the loan and have therefore officially defaulted the loan. Monthly interest payments are not guaranteed. We are taking all appropriate steps to recover 100% of the capital from these loans." Therefore implying that interest does accrue.
|
|
mikes1531
Member of DD Central
Posts: 6,453
Likes: 2,320
|
Post by mikes1531 on Mar 4, 2018 4:35:20 GMT
(And is increasing for loan parts that are overdue by more than 180 days and therefore outside the Lendy designated 'Tolerance Period', which hopefully answers spiral 's question.) Thanks, I have also noticed on the default page it says "These are loans where we are no longer confident about the borrowers ability to repay the loan and have therefore officially defaulted the loan. Monthly interest payments are not guaranteed. We are taking all appropriate steps to recover 100% of the capital from these loans." Therefore implying that interest does accrue. Yes, but the quote only says Lendy are taking steps to recover 100% of capital. It definitely does not say they are taking steps to recover any of the accrued interest. One potential interpretation, therefore, is that is "interest continues to accrue, but we're doing nothing to try to recover that from the borrower"!
|
|
mikes1531
Member of DD Central
Posts: 6,453
Likes: 2,320
|
Post by mikes1531 on Mar 4, 2018 4:53:17 GMT
I note Lendy Support still haven't corrected the Bonus Accrual 'issue' though... @new2p2p: Don't hold your breath waiting for a 'correction'. I put the following question (regarding DFL005) directly to Lendy Support... ... and the response I received a week later was... From that reply, I conclude that Lendy Support think the display was wrong before and it's correct now. I haven't found anything in the description of the Bonus Accrual policy suggesting that there is no BA during the first 30 days of the Tolerance Period, or that BA is paid only for each full TP month elapsed, but that is the implication of the reply. AFAIK, that's inconsistent with BA payments Lendy have made in the past, so either Lendy overpaid BA in the past, or whoever wrote that reply doesn't understand the situation. I've had so many disappointing responses to support requests that I'm concluding that I'm wasting my time sending in questions. I really don't know why I bother!
|
|
rocky1
Member of DD Central
Posts: 1,139
Likes: 1,963
|
Post by rocky1 on Mar 4, 2018 6:56:38 GMT
the way things are now i would be happy to lust get my 100% of my capital back on loans never mind bits and drabs over the next few years [if it lasts that long ] all this IA and BA is a load of BS just a little carrot to let lenders think when they look on their screen that they are earning interst any way while these loans run off into the sunset.no matter what is said LENDY will do what ever suits THEM at the time and if we ever get 100% capital plus IA we will be doing well FORGET all this BA rubbish lendy will be having that 1 way or the other.come on LENDY do your bloody jobs and prove me wrong .
|
|
|
Post by eascogo on Mar 12, 2018 22:32:07 GMT
Yeah - I got a reply from Lendy (of sorts) - that is the fastest reply ever had. Might I venture to suggest that this (trustpilot) is now the most effective way to contact them? The answer remains a standard cut and paste, but I also noted the bit about legal advice pertaining to the large fortified house. Lendy’s Trustpilot downward rating is accelerating. It is the lowest of the 12 platforms in my sample (see spreadsheet attached). The short-term rating over the past 6 weeks (27 reviews, 27/01/18 to 10/03/18) is as low as one can achieve. I am surprised that Lendy should have encouraged voting. Date of Lendy's Cumulative Short-term rating no. of reviews rating* 11/01/17 8.2 202 19/02/17 8.4 214 27/03/17 8.5 224 17/05/17 7.6 254 5.2 13/07/17 7.1 281 6.1 10/03/18 4.5 396 1.0 (*) The short-term rating (6 weeks or so) is worked out by scoring 0 for 1 star, 2.5 for 2 stars, and so on, and 10 for 5 stars. The total is then divided by the number of reviews. Trustpilot stats.ods (12.67 KB)
|
|
tombraider
Member of DD Central
Posts: 117
Likes: 103
|
Post by tombraider on Mar 13, 2018 14:35:59 GMT
Yeah - I got a reply from Lendy (of sorts) - that is the fastest reply ever had. Might I venture to suggest that this (trustpilot) is now the most effective way to contact them? The answer remains a standard cut and paste, but I also noted the bit about legal advice pertaining to the large fortified house. Lendy’s Trustpilot downward rating is accelerating. It is the lowest of the 12 platforms in my sample (see spreadsheet attached). The short-term rating over the past 6 weeks (27 reviews, 27/01/18 to 10/03/18) is as low as one can achieve. I am surprised that Lendy should have encouraged voting. Date of Lendy's Cumulative Short-term rating no. of reviews rating* 11/01/17 8.2 202 19/02/17 8.4 214 27/03/17 8.5 224 17/05/17 7.6 254 5.2 13/07/17 7.1 281 6.1 10/03/18 4.5 396 1.0 (*) The short-term rating (6 weeks or so) is worked out by scoring 0 for 1 star, 2.5 for 2 stars, and so on, and 10 for 5 stars. The total is then divided by the number of reviews. the reviews are getting more and more damning to match most of our experiences....
|
|