lofty
Posts: 101 
Likes: 104
|
Post by lofty on Aug 9, 2018 15:16:41 GMT
how come the headline shows 2 stars but the figure shown is 4.7? I've asked trustpilot to comment via my review of trustpilot. I'm no expert, but that 4.7 is out of 10 - the stars are out of 5. So half it (2.35) and round to the nearest and there you go! That said, I can't see where on trustpilot you review something on a scale of 1 to 10. Maybe you'll just have to wait for a response from them.
|
|
xpubman1
Member of DD Central
Posts: 62
Likes: 40
|
Post by xpubman1 on Aug 9, 2018 15:49:57 GMT
I know you have previously stated your reason for posting being to gain access to DDc. Hopefully you are not the kind of person who likes to arrive at a party empty handed and leave with a bottle, some of your posts indicate you may be. and after leaving a floater in the toilet Not so sure I follow your comment , but you certainly use a suitable profile name, Idiot being indicative of your obvious character
|
|
|
|
Post by Deleted on Aug 9, 2018 15:56:01 GMT
For those of a nervous disposition, the best way to access the TrustPilot reviews is to access them via the LY facebook page. It is craftily set up so as to filter out all reviews of less than 4 stars-
That is wonderful that the face book shows 4.7/10 and the reviews allowed through show upper 4 out of 5
I suggest it might be worth demonstrating that fact in a short trustpilot report and set it up with a 5 start score, explaining that you had to give it a 5 score so it would get through the filter.
If you have time of course :-)
For those with lots of time "thumbs up" to all the negative scores looks like a way to iindicate agreement
|
|
xpubman1
Member of DD Central
Posts: 62
Likes: 40
|
Post by xpubman1 on Aug 9, 2018 16:01:56 GMT
So xpubman1, you don't appreciate the ongoing comments and knowing that TrustPilot reviews are not all that they seem to be and, errr, they can't be trusted? I appreciate the ongoing comments and hope they continue, I find it informative. You have an interesting stance on various matters. Ok Oz , got it, the real point I try to make is I miss constructive comment that helps us all decide what to invest in, Cooling Dude for one and remember the guy who lives near the Hasting disaster site, he saved me some cash, Lofte ankerman echoes a point I have raised, nobody has to read these comments, as for the guy and his floater, maybe someone will stick his head in there with it.
|
|
|
|
Post by eascogo on Aug 9, 2018 16:16:52 GMT
how come the headline shows 2 stars but the figure shown is 4.7? I've asked trustpilot to comment via my review of trustpilot. I'm no expert, but that 4.7 is out of 10 - the stars are out of 5. So half it (2.35) and round to the nearest and there you go! That said, I can't see where on trustpilot you review something on a scale of 1 to 10. Maybe you'll just have to wait for a response from them. I reviewed TP scores for a number of P2P platforms on several occasions. My latest spreadsheet from May 2018 can be found here. I based my scoring on a scale of 1 to 10. TP may well have a more refined way of arriving at the scores but my scoring appear to be a reasonable match. I have been lazy about providing regular updates partly because I doubt their usefulness.
|
|
|
|
Post by eascogo on Aug 9, 2018 16:38:29 GMT
For those of a nervous disposition, the best way to access the TrustPilot reviews is to access them via the LY facebook page. It is craftily set up so as to filter out all reviews of less than 4 stars-
That is wonderful that the face book shows 4.7/10 and the reviews allowed through show upper 4 out of 5
I suggest it might be worth demonstrating that fact in a short trustpilot report and set it up with a 5 start score, explaining that you had to give it a 5 score so it would get through the filter.
If you have time of course :-)
For those with lots of time "thumbs up" to all the negative scores looks like a way to iindicate agreement
A very sneaky way by LY to allow the unwary the illusion of a respectable score, whereas 4.7 out of 10 is anything but. By keeping TrustPilot official scoring at the top of their review selection LY honesty stays intact!
|
|
TenKay
Member of DD Central
Posts: 144
Likes: 117
|
Post by TenKay on Aug 9, 2018 17:45:33 GMT
So xpubman1, you don't appreciate the ongoing comments and knowing that TrustPilot reviews are not all that they seem to be and, errr, they can't be trusted? I appreciate the ongoing comments and hope they continue, I find it informative. You have an interesting stance on various matters. Ok Oz , got it, the real point I try to make is I miss constructive comment that helps us all decide what to invest in, Cooling Dude for one and remember the guy who lives near the Hasting disaster site, he saved me some cash, Lofte ankerman echoes a point I have raised, nobody has to read these comments, as for the guy and his floater, maybe someone will stick his head in there with it. i guess you haven’t got the time to understand how the forum works, you quoted me, then seemed to call me a village idiot and then above you mentioned my remark re floater, which if you care to actually read the post is my reply to the guy you are calling the idiot.
|
|
TenKay
Member of DD Central
Posts: 144
Likes: 117
|
Post by TenKay on Aug 9, 2018 17:49:38 GMT
For those of a nervous disposition, the best way to access the TrustPilot reviews is to access them via the LY facebook page. It is craftily set up so as to filter out all reviews of less than 4 stars-
That is wonderful that the face book shows 4.7/10 and the reviews allowed through show upper 4 out of 5
I suggest it might be worth demonstrating that fact in a short trustpilot report and set it up with a 5 start score, explaining that you had to give it a 5 score so it would get through the filter.
If you have time of course :-)
For those with lots of time "thumbs up" to all the negative scores looks like a way to iindicate agreement
was wondering along those lines, so changed my review to 4* and will keep watch on what happens on their FB page
|
|
invester
P2P Blogger
Posts: 612
Likes: 618
|
Post by invester on Aug 9, 2018 18:26:58 GMT
Pulling down Trustpilot reviews is one thing, but censoring reviews on Facebook seems rather unethical to me. They know the reason why they don't show any reviews under 4 star.
If they are gonna bend the truth here how are they gonna be trusted otherwise?
Sadly like many other people going for the exit, my impaired loans make up about c.50% of my portfolio.
Genuinely believe it'll end in tears - they've grown to be a massive company and I don't see where sufficient business is going to come from to pay for it. IMO the new 'Wealth' product was designed more as a response to what we see now, that tranches of existing loans are filling so slowly, that they need new cash from somewhere. A big whale coming in with £1m on the 6% one would be a massive boost, but that requires someone to have more money than sense.
|
|
TenKay
Member of DD Central
Posts: 144
Likes: 117
|
Post by TenKay on Aug 9, 2018 18:47:21 GMT
result my 4* review now shows on their facebook page 
|
|
scraggs
Member of DD Central
Posts: 75
Likes: 62
|
Post by scraggs on Aug 10, 2018 11:42:04 GMT
For those of a nervous disposition, the best way to access the TrustPilot reviews is to access them via the LY facebook page. It is craftily set up so as to filter out all reviews of less than 4 stars-
That really is pretty deceptive of them. I will be reporting that to the ASA to see if they can do anything about it.
|
|
|
|
Post by charliebrown on Aug 10, 2018 13:49:15 GMT
Pulling down Trustpilot reviews is one thing, but censoring reviews on Facebook seems rather unethical to me. They know the reason why they don't show any reviews under 4 star. If they are gonna bend the truth here how are they gonna be trusted otherwise? Sadly like many other people going for the exit, my impaired loans make up about c.50% of my portfolio. Genuinely believe it'll end in tears - they've grown to be a massive company and I don't see where sufficient business is going to come from to pay for it. IMO the new 'Wealth' product was designed more as a response to what we see now, that tranches of existing loans are filling so slowly, that they need new cash from somewhere. A big whale coming in with £1m on the 6% one would be a massive boost, but that requires someone to have more money than sense. LY have bitten the hand that feeds them so many times that none of us have any fingers left. Their attitude to investors is “there’s plenty more where they came from” or, dare I say it, “there’s one born every minutue”. Most of my posts on the LY pages are quite negative, but I genuinely can’t find anything positive to say. Smuggly rubbing shoulders with Princess Anne, whilst at the same time delivering losses and BS updates to investors. I noticed LY are still hiring people. If LY can change their attitude and ultimately improve their performance by driving a lot of the defaults to acceptable conclusions then they may be able to restore confidence. Based on what I can see, I really don’t think they can easily replace all the existing batch of investors heading for the exit doors, they ought to be doing more to keep those people onboard.
|
|
|
|
Post by loftankerman on Aug 10, 2018 14:59:58 GMT
Pulling down Trustpilot reviews is one thing, but censoring reviews on Facebook seems rather unethical to me. They know the reason why they don't show any reviews under 4 star. If they are gonna bend the truth here how are they gonna be trusted otherwise? Sadly like many other people going for the exit, my impaired loans make up about c.50% of my portfolio. Genuinely believe it'll end in tears - they've grown to be a massive company and I don't see where sufficient business is going to come from to pay for it. IMO the new 'Wealth' product was designed more as a response to what we see now, that tranches of existing loans are filling so slowly, that they need new cash from somewhere. A big whale coming in with £1m on the 6% one would be a massive boost, but that requires someone to have more money than sense. LY have bitten the hand that feeds them so many times that none of us have any fingers left. Their attitude to investors is “there’s plenty more where they came from” or, dare I say it, “there’s one born every minutue”. Most of my posts on the LY pages are quite negative, but I genuinely can’t find anything positive to say. Smuggly rubbing shoulders with Princess Anne, whilst at the same time delivering losses and BS updates to investors. I noticed LY are still hiring people. If LY can change their attitude and ultimately improve their performance by driving a lot of the defaults to acceptable conclusions then they may be able to restore confidence. Based on what I can see, I really don’t think they can easily replace all the existing batch of investors heading for the exit doors, they ought to be doing more to keep those people onboard. I'm keen to hear the sales pitch they'd have to come up with to keep me on board, even I can't think of one. And no, getting to shake the hand of some flushed oily looking character having apparent royal connections wouldn't do it.
|
|
|
|
Post by charliebrown on Aug 11, 2018 13:29:03 GMT
I’ve just had a look at the latest TP reviews and it’s a sea (no Cowes Week pun intended) of red 1 star reviews, many of which are an outpouring of anger and are very scathing. Mixed in amongst the 1 star reviews was a single 5 star review that says “Great platform. Does what it says on the tin” presumably posted by a LY employee, or maybe by Princess Anne after a few sherries.
This has got to stop. I say that as one of LY’s biggest detractors and someone who stands to loose a lot of money if this ship sinks. The anger towards LY has got to stop and in turn LY’s “couldn’t care less” attitude needs to be tempered. LY-investor relations have totally broken down. Where do we go from here? This current course is a self fulfilling prophecy. All stakeholders here need to try to work together. Investors need to control their anger and displeasure and LY needs to empathise with investors and open up some honest lines of communication instead of endless broken promises and patronising cut-paste updates.
|
|
ozboy
Member of DD Central
Mine's a Large One! (Snigger, snigger .......)
Posts: 3,168
Likes: 4,859
|
Post by ozboy on Aug 11, 2018 14:17:09 GMT
If the sea of Red 1 Star Trust Pilot Reviews doesn't bring about profound change in Lendy, and it has had zero effect so far, you REALLY have a much bigger and more serious problem than you even think.
|
|
