sydb
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Post by sydb on Feb 28, 2019 11:04:11 GMT
I keep returning to the puzzle of why a company would adopt a policy of consistently breaking promises of information. I do not believe they are so lacking in empathy that they don't appreciate that continuously breaking clients' expectations frustrates those clients more than not making the expectation at all.
I fully appreciate that a con artist may intentionally falsify, lie and deceive in order to make a fast buck and then move on to the next con. But a P2P platform, by its nature, must have a long term relationship with clients. Its reputation is important for future revenue.
The only possibilities I can think of are: 1) A rolling prediction that by the time the promise comes to fruition they do not believe they will need to fulfill it (e.g. they go into liquidation).
2) There is a massive rift at Lendy between the employee(s) who sends out promises of information and the employee(s) that actually gathers or disseminates the information. 3) It is a shameful attempt to get investment from older investors, less able to find reviews with the internet, or from vulnerable members of society. 4) They are hanging on by their fingernails trying to survive just for the day, every day. 5) They have badly implemented the policy of 'manana'. I say badly, because the policy of manana is not to specify a future date.
Any other ideas?
(Maybe it is just a psychopathic lack of empathy.)
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Mucho P2P
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Post by Mucho P2P on Feb 28, 2019 11:41:07 GMT
I keep returning to the puzzle of why a company would adopt a policy of consistently breaking promises of information. I do not believe they are so lacking in empathy that they don't appreciate that continuously breaking clients' expectations frustrates those clients more than not making the expectation at all.
I fully appreciate that a con artist may intentionally falsify, lie and deceive in order to make a fast buck and then move on to the next con. But a P2P platform, by its nature, must have a long term relationship with clients. Its reputation is important for future revenue.
The only possibilities I can think of are: 1) A rolling prediction that by the time the promise comes to fruition they do not believe they will need to fulfill it (e.g. they go into liquidation).
2) There is a massive rift at Lendy between the employee(s) who sends out promises of information and the employee(s) that actually gathers or disseminates the information. 3) It is a shameful attempt to get investment from older investors, less able to find reviews with the internet, or from vulnerable members of society. 4) They are hanging on by their fingernails trying to survive just for the day, every day. 5) They have badly implemented the policy of 'manana'. I say badly, because the policy of manana is not to specify a future date.
Any other ideas?
(Maybe it is just a psychopathic lack of empathy.)
Why not, Ms. S is lacking in empathy as shown by her feelings and words to the lenders
I fully appreciate that a con artist may intentionally falsify, lie and deceive in order to make a fast buck and then move on to the next con. But a P2P platform, by its nature, must have a long term relationship with clients. Its reputation is important for future revenue.
We all know this, for us it is basic, for Lendy, maybe not so obvious.
Just look at how many long years Bernie Madoff (USA) kept his clients happy with above-average returns until it all came crashing in around him.
The only possibilities I can think of are:
1) A rolling prediction that by the time the promise comes to fruition they do not believe they will need to fulfil it (e.g. they go into liquidation).
There is nothing of substance to disprove this at the moment. Let’s see how this slowly performing, newly improved ace defaults team get cracking in the next few months.
I personally think the new and improved defaults team have been assigned to the TP review and monitor desk at L HQ. That is the only area where L seem to jump and take action fast.2) There is a massive rift at Lendy between the employee(s) who sends out promises of information and the employee(s) that actually gathers or disseminates the information.
The boss is liable, and if he can not instruct/educate the employees, then he is lacking in the qualities that he needs for the position, especially if entrusted with millions of lenders capital.
3) It is a shameful attempt to get investment from older investors, less able to find reviews with the internet, or from vulnerable members of society.
Although I have not checked, I believe that Cowes Week is also aimed at foreign clients.
4) They are hanging on by their fingernails trying to survive just for the day, every day.
Not by the amount of interest and extra fees they charge to the borrowers.
5) They have badly implemented the policy of 'manana'. I say badly, because the policy of manana is not to specify a future date.
Nice one!!
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Post by loftankerman on Feb 28, 2019 13:21:29 GMT
Anyone wanting to read the latest arriving and soon to depart review of Lendy on TP should hurry along. This one can't last. Your efforts won't be lost forever keiran as the lettering has worn off my PrtScn key for a good reason.
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jane
Posts: 145
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Post by jane on Feb 28, 2019 13:52:59 GMT
So why waste time with a vote knowing they would be doing what they chose (un)fit? Bit like the mysterious provision fund. I'm sure it will all come out in the wash. Small wonder Mr B chose to 'lend' money back to Lendy...  If the vote happens to go the way of the action they wanted to take all along, then they get to distance themselves from the action and say they are just following the democratic choice.
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jane
Posts: 145
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Post by jane on Feb 28, 2019 15:08:30 GMT
Anyone wanting to read the latest arriving and soon to depart review of Lendy on TP should hurry along. This one can't last. Your efforts won't be lost forever keiran as the lettering has worn off my PrtScn key for a good reason. I notice that the reviews Lendy are taking down are now starting to disappear totally rather than just getting blurred out and hanging about on the site until TrustPilot get round to reviewing it.
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Post by princekie on Feb 28, 2019 15:18:34 GMT
Hello Loft (and others)
Kieran here. May I just say a big "thank you" for the support regarding my TP review. I have posted at least 20 reviews about Lendy, as well as supporting info regarding how they have lost me money (and very nearly my house) and shall continue to be a thorn in Lendys side. Lendys team of censors have ensured that every review has been conveniently deleted.
I may have lost my dosh but I will feel better if I deter just one victim, sorry investor, from this company.
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Post by princekie on Feb 28, 2019 15:35:00 GMT
Just a quick update.
Those persisted censors at Lendy have managed to persuade TP to remove my account.
The war is now on. They have lost me money, lied through their teeth yet they can spend minute after minute censoring posts on TP. If you're reading Liam et al, this isn't over.
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invester
P2P Blogger
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Post by invester on Feb 28, 2019 15:40:50 GMT
I read it before it got pulled. It was a good one, as well.
Maybe ask Trustpilot what actually constitutes defamatory? It seems to be their favourite excuse.
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Post by princekie on Feb 28, 2019 16:05:13 GMT
Thank you for your comments. I will keep on posting (it makes me feel better, trust me) and I've got countless email addys and proxies to use if needs be.
Currently viewing trips to the Isle of Wight. I'm looking forward to meeting the Lendy boys at Cowes week. Very much so.
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Mucho P2P
Member of DD Central
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Post by Mucho P2P on Feb 28, 2019 16:48:20 GMT
Thank you for your comments. I will keep on posting (it makes me feel better, trust me) and I've got countless email addys and proxies to use if needs be. Currently viewing trips to the Isle of Wight. I'm looking forward to meeting the Lendy boys at Cowes week. Very much so. Mr. LB and some of his buddies usually turn up to Lendy Court hearings, so you might have the opportunity to catch him there rather than wait for Cowes week. 
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Post by picanto on Mar 1, 2019 8:47:13 GMT
I don't often take much notice of what is on Trustpilot as when it comes to reviewing a business, often it's the people who are unhappy that write reviews and people tend to focus on negative aspects giving a company an unfair reputation. However, if Lendy report a review to the moderators and the review is removed, surely that review must have broken Trustpilot's T&C's which Lendy will have no control over. So is it right to blame Lendy for reviews being deleted or is it because the reviews being made are defamatory and untrue in which case Lendy have every right to call for these particular reviews to be removed? After all, a negative but honest (and fair) review shouldn't be removed by Trustpilot.
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Post by loftankerman on Mar 1, 2019 12:03:46 GMT
I don't often take much notice of what is on Trustpilot as when it comes to reviewing a business, often it's the people who are unhappy that write reviews and people tend to focus on negative aspects giving a company an unfair reputation. However, if Lendy report a review to the moderators and the review is removed, surely that review must have broken Trustpilot's T&C's which Lendy will have no control over. So is it right to blame Lendy for reviews being deleted or is it because the reviews being made are defamatory and untrue in which case Lendy have every right to call for these particular reviews to be removed? After all, a negative but honest (and fair) review shouldn't be removed by Trustpilot. I completely agree. I read them regularly and have a very unbiased view of what is inappropriate and could be removed in accordance with the rules. There are others which whilst unflattering are a fairly objective assessment of Lendy, yet are removed. Evidence of that is presented by the fact that the more persistent posters who object to the removal by TP have had them re-instated. There are times when I wonder if TP's enthusiasm for bowing to Lendy's will could be to their disadvantage if things turn sour for Lendy.
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Post by loftankerman on Mar 1, 2019 12:08:20 GMT
A somewhat different one star review today. They usually have me nodding in agreement but most frequently shaking my head and thinking 'You'll never get away with that!" Today's was odd and led me to assume that if I had a DDC club member's decoder ring, all would become clear. I'll be watching to see what the Lendy censors have to say about this one. I was a bit slow today!! Review already gone!! Lendy does not reply to my emails this quickly!! Why not? Maybe I will place my queries on TP for faster response times from Lendy! Don't worry about that. Kieran may be dead but currently lives again as Keiran 2. Have a quick read before he has to be reborn as Kieran 3. 
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sydb
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Post by sydb on Mar 1, 2019 16:03:52 GMT
TP have no legal obligation to be just as far as I am aware. If a company complains to them that they might be liable for publishing an unfounded defamatory remark (or some other possible legal issue), what is the easiest thing for TP to do? Press delete, surely.
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Steerpike
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Post by Steerpike on Mar 1, 2019 16:41:11 GMT
TP have no legal obligation to be just as far as I am aware. If a company complains to them that they might be liable for publishing an unfounded defamatory remark (or some other possible legal issue), what is the easiest thing for TP to do? Press delete, surely. Agreed, however, it is of course possible to review Trustpilot on Trustpilot and many people do, some complaining about this very issue and usually Trustpilot respond.
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