Post by aju on May 11, 2018 15:48:08 GMT
Okay so I sent a comprehensive email to zopa 2 days ago, regarding the flakey operations of the website over the last week or so.
Someone called George just called me in the last hour and before he would speak to me wanted to get some sec info from me so I told him my first name and then said I wouldn't talk again unless he could provide some security info for me. I asked him for the 1st letter of my surname but he wouldn't confirm it apparently he couldn't say anymore for security reason. So I said that's it then, I explained that I couldn't talk to him either as he failed my security question.
He then suggested that I call Zopa I said I can't as I don't have a phone with any credit on at the moment. Suspecting he was really Zopa I said is it about the email. I had sent it to them as
"Issa Khafaga contactus@zopa.com"
somehow my email system had got Issa's name embedded into the email address in the past. So I mentioned that the email was perhaps entitled wrongly as Issa. He seemed to know Issa so he probably was from Zopa - who knows.
I've never had Zopa ring me about an email usually they just email back and I suggested he do the same - I usually insist on this anyway then I have a legal trail if anything gets said etc. Old Manager habit sad I know but a good one to always have a paper trail (in this case electronically).
Sadly this must fairly common practice at Zopa so how long is it going to be before someone falls into the trap and inadvertently gives up their info. Anyway he agreed to use email so we will see if it really was zopa. To be fair I was detailing a lot of things and based on the the number of "500 oops" responses I am getting their logs must be keeping people busy anyway. The site is still very unstable on my desktop and barely usable on Mrs Aju's tab in fact the mobile version has steadily become unusable for anything worth doing in Zopa for a while IMHO.
Someone called George just called me in the last hour and before he would speak to me wanted to get some sec info from me so I told him my first name and then said I wouldn't talk again unless he could provide some security info for me. I asked him for the 1st letter of my surname but he wouldn't confirm it apparently he couldn't say anymore for security reason. So I said that's it then, I explained that I couldn't talk to him either as he failed my security question.
He then suggested that I call Zopa I said I can't as I don't have a phone with any credit on at the moment. Suspecting he was really Zopa I said is it about the email. I had sent it to them as
"Issa Khafaga contactus@zopa.com"
somehow my email system had got Issa's name embedded into the email address in the past. So I mentioned that the email was perhaps entitled wrongly as Issa. He seemed to know Issa so he probably was from Zopa - who knows.
I've never had Zopa ring me about an email usually they just email back and I suggested he do the same - I usually insist on this anyway then I have a legal trail if anything gets said etc. Old Manager habit sad I know but a good one to always have a paper trail (in this case electronically).
Sadly this must fairly common practice at Zopa so how long is it going to be before someone falls into the trap and inadvertently gives up their info. Anyway he agreed to use email so we will see if it really was zopa. To be fair I was detailing a lot of things and based on the the number of "500 oops" responses I am getting their logs must be keeping people busy anyway. The site is still very unstable on my desktop and barely usable on Mrs Aju's tab in fact the mobile version has steadily become unusable for anything worth doing in Zopa for a while IMHO.
