Post by moonraker on May 23, 2018 13:23:47 GMT
It's that time of year for me to ring up banks and building societies to ask for certificates of interest for the tax return. In all cases but one, I have to be "taken through security", not that I can see any risk in having a certificate sent to the address I've registered with the provider, but OK, I'll go along with it.
The exception was an overseas bank with an office in London (and supported by the FSCS). After trying to keep up with a menu of eight options spoken in a somewhat guttural accent, I got through to a gentleman who asked for my account number, which I gave. "It'll be with you by Friday," he promised.
"Is that it?" I asked. "Don't you want any more details?"
"I've got the account number," he said, repeating its last four digits and rang off, just as I was wondering whether he had the correct final digit...