Stonk
Stonking
Posts: 735 
Likes: 658
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Post by Stonk on May 30, 2018 21:01:03 GMT
I received a part of new loan 57297 on Wednesday morning, but something has gone wrong with it. It is showing under My Loan Parts as having £0 principal remaining. It also says zero in the loan parts CSV file, and the part is absent from the repayment schedule CSV file.
I have paid for it, but because its principal is zero my "lent" amount and "portfolio total" are incorrect.
I have never seen this before (and I reconcile closely). Does anyone know whether it will fix itself in due course?
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cb25
Posts: 3,528
Likes: 2,668
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Post by cb25 on May 31, 2018 9:06:48 GMT
I received a part of new loan 57297 on Wednesday morning, but something has gone wrong with it. It is showing under My Loan Parts as having £0 principal remaining. It also says zero in the loan parts CSV file, and the part is absent from the repayment schedule CSV file. I have paid for it, but because its principal is zero my "lent" amount and "portfolio total" are incorrect. I have never seen this before (and I reconcile closely). Does anyone know whether it will fix itself in due course? My account has the same problem -Transaction log shows £60 loan offer made on 57297 on 30 May
-My Orders says there are 3 orders @ £60 waiting for loan to fill, yet lists just 2 @ £60 -downloaded loans shows 57297 with £0 Principal remaining, but not Repaid
Rang FC. They said there's a problem with a small number of loans, including 57297, which means they're not being included in lenders' accounts. FC are working on it.
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blender
Member of DD Central
Posts: 5,719
Likes: 4,272
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Post by blender on May 31, 2018 9:35:59 GMT
Thanks for a real nostalgia moment. Deep inside the platform, the old FC is still there, trying to get out.
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easylender
Member of DD Central
Posts: 248
Likes: 222
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Post by easylender on May 31, 2018 9:47:45 GMT
Yes, I too have £0 invested in this loan (57297). Maybe it's not drawn down yet or something like that.
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benaj
Member of DD Central
Posts: 5,391
Likes: 1,693
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Post by benaj on May 31, 2018 11:36:13 GMT
Like the other 3100 investors, i have this one too. Currently showing £0 remaining in my loan parts with 60 repayments left 😂
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cb25
Posts: 3,528
Likes: 2,668
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Post by cb25 on May 31, 2018 12:50:19 GMT
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bigfoot12
Member of DD Central
Posts: 1,817
Likes: 816
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Post by bigfoot12 on May 31, 2018 17:03:45 GMT
Thanks for a real nostalgia moment. Deep inside the platform, the old FC is still there, trying to get out. Mine is fixed too. I've just rounded my account back to the nearest £1,000 to make life easier again - wasn't expecting to have to that any more.
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blender
Member of DD Central
Posts: 5,719
Likes: 4,272
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Post by blender on May 31, 2018 20:50:11 GMT
Thanks for a real nostalgia moment. Deep inside the platform, the old FC is still there, trying to get out. Mine is fixed too. I've just rounded my account back to the nearest £1,000 to make life easier again - wasn't expecting to have to that any more. It's too soon to give up the net stake of round thousands - to allow an easy reconciliation. Our two old accounts here are still wrong, but in our favour. Edit: Note of explanation. If your stake, the difference between what you have put in and what you have taken out, is in round thousands, then the 'net earnings' and 'portfolio total' should differ only by round thousands. This basic reconciliation shows up any FC glitch in the transactions - which used to be very common. It saves having to do a full reconciliation to spot errors.
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