Ukmikk
Member of DD Central
Posts: 452 
Likes: 306
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Post by Ukmikk on Jul 4, 2018 13:19:57 GMT
When I log in I get no account data displayed, only the message 'There was a problem retrieving your data. Please try again later'. Matthew should I be unduly concerned or is everything under control? Thanks. |
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n
Member of DD Central
Yet another Nick
Posts: 880
Likes: 461
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Post by n on Jul 4, 2018 13:34:28 GMT
When I log in I get no account data displayed, only the message 'There was a problem retrieving your data. Please try again later'. Matthew should I be unduly concerned or is everything under control? Thanks. My Classic dashboard is coming up ok, but initially with a slight delay, but my ISA dashboard stays blank. All was well earlier today.
Edit: and now it is all OK again!
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Post by Matthew on Jul 4, 2018 13:58:10 GMT
When I log in I get no account data displayed, only the message 'There was a problem retrieving your data. Please try again later'. Matthew should I be unduly concerned or is everything under control? Thanks. Hi guys - Apologies about the confusion with your dashboards, this is an ongoing issue with loading times which we’ve been working on behind the scenes. We should be releasing an update within the next week or so, and you should notice a significant improvement in speed.
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Ukmikk
Member of DD Central
Posts: 452
Likes: 306
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Post by Ukmikk on Jul 4, 2018 15:49:51 GMT
When I log in I get no account data displayed, only the message 'There was a problem retrieving your data. Please try again later'. Matthew should I be unduly concerned or is everything under control? Thanks. Hi guys - Apologies about the confusion with your dashboards, this is an ongoing issue with loading times which we’ve been working on behind the scenes. We should be releasing an update within the next week or so, and you should notice a significant improvement in speed. OK Matthew, thanks. I just tried again and all seems to be working ok again. Cheers.
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