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Post by ribble on Sept 9, 2014 14:20:51 GMT
Can someone please tell me the format of the memorable date ID check? The date I thought was most memorable seems not to be working and when I try to log in, that's the page which comes up.  Also, if someone could let me have their phone number, in case the date that I thought was most memorable isn't memorable at all and I have to contact them to see how I go about registering a new, entirely unforgettable memorable date.  Now, where did I leave my phone...  |
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kmac
Member of DD Central
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Post by kmac on Sept 9, 2014 14:28:59 GMT
AFAIK, it is the format that you originally used. So it could be in the format 25Dec2001 or December 25th 2001 or 25.12.01 or any other form you wish.
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Post by chris on Sept 9, 2014 15:01:08 GMT
It's just a text field so as kmac says it's whatever format you enter it.
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Post by chris on Sept 9, 2014 15:02:32 GMT
Can someone please tell me the format of the memorable date ID check? The date I thought was most memorable seems not to be working and when I try to log in, that's the page which comes up. Also, if someone could let me have their phone number, in case the date that I thought was most memorable isn't memorable at all and I have to contact them to see how I go about registering a new, entirely unforgettable memorable date. Now, where did I leave my phone... If you contact Stephen or Dom via any of the methods on our website then they'll be able to reset the questions for you: www.assetzcapital.co.uk/contact/
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Post by ribble on Sept 9, 2014 15:15:00 GMT
Thanks kmac and chris. chris, the second part of the problem is that the 'memorable date' page won't let me access the 'contact us' page (I've tried clearing cookies and cache, etc.). That's why I requested the phone number on this forum. |
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Post by chris on Sept 9, 2014 15:18:25 GMT
Thanks kmac and chris. chris, the second part of the problem is that the 'memorable date' page won't let me access the 'contact us' page (I've tried clearing cookies and cache, etc.). That's why I requested the phone number on this forum. Ah. This is because you're partially logged in and it's trying to get you to fully log in before continuing. If you click on the logout link on the top right you can then go to the contact page unimpeded.
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Post by ribble on Sept 9, 2014 15:25:15 GMT
Correct! Many thanks for your help.
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markr
Member of DD Central
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Post by markr on Sept 10, 2014 8:48:39 GMT
Hmm I don't think I've been asked for a memorable date and don't remember entering one (and I'd have definitely remembered if I was asked at the time I signed up), is this a new thing or was it optional?
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Post by ribble on Sept 10, 2014 8:58:10 GMT
As I am a new member I don't know if it is new  It was one of two or three 'security questions' that form the second stage of the log-in process. It's quite possible, I suppose, that the questions you were given were different. |
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Post by valerieb on Sept 10, 2014 8:58:14 GMT
Perhaps it was one of several possible questions and you chose something else, for example I went for name of first pet.
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Post by stephen on Sept 10, 2014 9:33:57 GMT
markr,
When you registered you would have had a choice of security questions to fill in. You had to choose 3 from 5.
It's likely you didn't choose 'Memorable date' as one of them.
Stephen
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markr
Member of DD Central
Posts: 766
Likes: 426
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Post by markr on Sept 10, 2014 14:04:05 GMT
Thanks, Stephen, for confirming that. My "standard" memorable date was always my wife's birthday, so I'd definitely have avoided it (I joined AC a few months after she died).
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Post by Ton ⓉⓞⓃ on Sept 10, 2014 14:19:12 GMT
Thanks, Stephen, for confirming that. My "standard" memorable date was always my wife's birthday, so I'd definitely have avoided it (I joined AC a few months after she died). Very sorry to hear that. You seem to be coping quite well... Going back to security questions when they ask for a memorable date I supply a colour. Or my favorite teachers name...
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Post by Ton ⓉⓞⓃ on Sept 10, 2014 15:02:52 GMT
markr,
When you registered you would have had a choice of security questions to fill in. You had to choose 3 from 5.
It's likely you didn't choose 'Memorable date' as one of them.
Stephen Hi stephen, I think you may've sent out the shad-bid call email for North Wales Bridge, a very polite email too I might say. Can I ask what happened yesterday when some of those bids were drawn and remain so? Two fifths of mine drawn.
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Post by stephen on Sept 10, 2014 16:59:03 GMT
Hello Ton
Yesterday we did settle shadow bids on NWBL where we could. If there was cash on the account we settled the open bids.
Off the back of the lender update on the loan, we thought this would be okay. I realise some people might not have liked this.
I know not everyone checks the site daily to look for lender updates.
The standard policy will be to inform lenders by e-mail going forward (for the short amount of time remaining, where shadow bids come in to play, before we launch the new site).
Stephen
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