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Post by newlender on Sept 6, 2018 15:00:02 GMT
Careful folks. Under the new screen system there is an option to log out in both Investing and ISA views. When clicked, this does not log you out of Zopa, just the product screen that you're viewing - you go back to the dashboard screen and have to log out properly from there.
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Post by yorkman on Sept 6, 2018 21:17:45 GMT
I've noticed that too and put it down to shoddy programming logic but it's a bit random. When logged in as my wife, logout always behaves as you state, yet when l'm logged in on my account it rarely does. Most odd.
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aju
Member of DD Central
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Post by aju on Sept 6, 2018 22:43:23 GMT
It seems to me that it's more prevalent when trying to logout on the ISA side. There also seems to be a couple of different exit methods depending whether there is an R in the month or not!.
I definitely agree about the shoddy work, for me its been getting progressively worse in Zopa over the last 2 years, especially with the obvious lack of testing before deliveries and complete loss in mid stream on so many occasions recently. I've given up complaining to them, Despite increasing promises to endeavour to be more professional etc. It seems that nothing changes.
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Stonk
Stonking
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Post by Stonk on Sept 10, 2018 19:39:53 GMT
Same here, as of fairly recently. This is non-ISA.
When I log in, it logs me in to a screen I am not interested in (offering me a loan, when it clearly knows I am a lender), and I have to do extra clicks.
When I log out, it does not log me out until I log out a second time.
Duh.
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Post by erniec on Sept 10, 2018 21:08:26 GMT
In my experience today, it appears to have been fixed.
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Stonk
Stonking
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Post by Stonk on Sept 10, 2018 22:29:39 GMT
Not for me; just checked.
Logging in takes me to a "Dashboard" where I see some brief totals of my "Investments" and an invitation to "See what else we do". If I click the "Investments" panel, I get to the traditional Zopa lending screen.
From there I can "Logout" from a drop-down menu in the top-right, but actually it takes me back to the dashboard screen and I'm still logged in. I have to do a second "Logout" to be truly logged out.
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aju
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Post by aju on Sept 10, 2018 22:38:00 GMT
yeah me too, there are two routes to logout - I have them both as links in my bookmarks but most of the time they still fail to actually log me out, rather they just back off to the dashboard. Perhaps it's a ruse and Zopa are going to start making money from adverts on the dashboard page.  . Probably just because they are not paying for proper web design these days. |
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aju
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Post by aju on Sept 17, 2018 11:18:01 GMT
Just received an email from Zopa to say the logout from levels lower than the dashboard not logging out correctly but dumping one back to dashboard has now been fixed.
However, it was still not working until I closed the browser tab in chrome I had open when the email came in.
Once I closed the tab it seemed to be working as expected.
edit: Ok so it may work as far as zopa is concerned, but I'm wondering if they realise that anyone coming into a given screen via an unexpected route, i.e it's much faster to use links into a given screen than going through the dashboard to change products, then in that scenario it still does not back out correctly in my experience.
To be honest I'm finding the dashboard route is so slow to start with but having to go through quite a few screens to get from say ISA weekly stats to Invest weekly stats can take quite a while.
Dashboard - Invest summary - Invest statements - Invest Weekly Update - Dashboard - ISA summary - ISA statements - ISA Weekly Update
Phew! thats 9 different screens, also it can seem like paint is drying using their paths when in fact one can get anywhere in one jump once logged in.
Login to dashboard
Link to Invest weekly Update
Link to ISA weekly Update
I wish that companies would spend money on good design - I challenge anyone to find the dashboard of any use bearing in mind that the info provided is of limited use as far as I can tell. Also why would I want to spend my like moving around such a sloooooooooow system one screen at a time.
I'm betting that Zopa will eventually block off the links direct method rather than fix the slow speed of the system.
I also am starting to wonder if Zopa really has a web design team at all.
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