Overall Impression ? (FO) Oct 23, 2020 22:05:37 GMT
Post by Ace on Oct 23, 2020 22:05:37 GMT
I admire your persistence. If you've managed to get them to tweak some figures then you've had more effect than I did. I told them about the errors, inconsistencies and blatant contradictions in their platform figures a year ago.
It's been suggested I shouldn't use the term "missing money" and that the money isn't missing.
The amount displayed as "pending withdrawal" is now approx 3% higher than the investment balance from 5 days earlier.
It is surprisingly close to the 10% published expected return at 9.99% XIRR return.
The Zero late payments of 35days or less on the stats page that I most recently complained about on 18th of September is now showing as 2%.
The summary page today shows a "Lent Out" amount which is the exact same amount to the penny as it was on 9th of July.
The "pooled" amount is zero. The "investment balance" is 97.85% of this value.
yup x+0 = less than x,
I am withdrawing an amount that is apparently 109.49% of the "investment balance"
Apart from the numbers not adding up and help pop-ups that make little sense there may be a clue in the fact that the "pooled" value drops and is calculated as a negative value.
something is clearly not right but this may be why the money appears to not add up...
Lent out (value) plus pooled (zero value) - Investment balance (a value lower than the lent out value)
Er, so when you add a value of zero to somethign the value reduces - I just cannot see how the CEO can send me an email stating there is nothing wrong with the website and that I must not say there is.
You would have thought that with all those millions from a new angel investor they would have been able to find someone with a basic O'level in maths and a calculator by now, but no. Their Ts&Cs allow them to keep our funds without paying any interest for 5 years, so they just can't be bothered.