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Post by goldservice on Sept 22, 2014 11:38:12 GMT
FC announcement on SM problems: support.fundingcircle.com/entries/54562159-Loan-parts-page-22-09-14Which says: Loan parts page 22.09.14 We have received reports of issues arising on the Loan Parts page, which we are currently investigating. Please be assured that we are aware of the issue and our Tech team are looking into this as a priority. We apologise for any inconvenience caused, and will update investors as soon as we have any further information. |
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oldgrumpy
Member of DD Central
Posts: 5,087 
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Post by oldgrumpy on Sept 23, 2014 12:44:08 GMT
I have 110 C parts for sale at par all yesterday and today and sold one. OK they are below MBR but I would expect to offload a few more than that at 9-9.4%.  OK, I have still only sold one more part at par. Someone bought three other parts manually (presumably) at 0.8% markup, so I wonder whether the two parts at par which I have offloaded were bought manually rather than by autobid, and the question is, is autobid even seeing/considering them? All those parts at 9%+, and no sales on auto-bid?
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oldgrumpy
Member of DD Central
Posts: 5,087
Likes: 3,233
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Post by oldgrumpy on Sept 24, 2014 17:17:31 GMT
FC announcement on SM problems: support.fundingcircle.com/entries/54562159-Loan-parts-page-22-09-14Which says: Loan parts page 22.09.14 We have received reports of issues arising on the Loan Parts page, which we are currently investigating. Please be assured that we are aware of the issue and our Tech team are looking into this as a priority. We apologise for any inconvenience caused, and will update investors as soon as we have any further information.I sent them a question on this on the 20th. Sweet Emily sent me a nice email on 22nd with that same message quoted by goldservice. Today is the 24th and they have sent me an automatic (presumably) email asking whether I rate their service, good or bad. I clicked bad, because further information has not been sent to me. The weblink Emily gave also shows no progress, so why ask if I'm satisfied? Don't they check whether an issue has been resolved before asking for ratings? No. support.fundingcircle.com/entries/54562159-Loan-parts-page-22-09-14
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Post by GSV3MIaC on Sept 24, 2014 21:13:10 GMT
Actually I suspect the issue HAS been fixed, or at least gone into hiding, based on the loan parts my scan found last night. What HASN'T been fixed is FC telling us anything about what the issue was and whether they think they nailed it. Mushroom management looks good, by comparison.
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Post by GSV3MIaC on Sept 24, 2014 21:17:57 GMT
Warning Sell parts is cheating you. Noticed earlier that a loan part put up for sale with 0.3% premium was going to earn me LESS than the FC fee which should be 0.25%. Have contacted FC and will await outcome. Did you get a reply yet? Sounds like the infamous rounding errors again .. Eg why my 8% loan parts show as 7.9%.
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min
Member of DD Central
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Post by min on Sept 25, 2014 6:42:13 GMT
Warning Sell parts is cheating you. Noticed earlier that a loan part put up for sale with 0.3% premium was going to earn me LESS than the FC fee which should be 0.25%. Have contacted FC and will await outcome. Did you get a reply yet? Sounds like the infamous rounding errors again .. Eg why my 8% loan parts show as 7.9%. No reply yet - just 2 emails saying they are unusually busy and they are going as fast as they can! Had another oddity yesterday. Put up loan part for sale at 0% and premium/discount showed as -£0.01. Have told them that too.
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blender
Member of DD Central
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Post by blender on Sept 25, 2014 9:13:24 GMT
The problem of the missing loan parts on the SM seems to have been fixed - I do not think there was anything sinister there. And the default order on loan parts sold has been changed to latest first - thanks GSV for raising that with FC.
There is still the problem with roundings.
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