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Post by oweno on Dec 11, 2018 12:10:01 GMT
Lendy say...
**Please note the rate for this loan has been increased from 10% to 12% for new and existing investors alike, with effect from 01/06/2018**
however looking at the interest paid for some of my older tranches for November - I still seem to be getting 10% on those...
...raise it with Lendy support a week ago but not heard back from them yet.
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adrianc
Member of DD Central
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Post by adrianc on Dec 11, 2018 14:34:23 GMT
Hmmm. I think you're right. I think I'm only getting 10%, too.
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Post by loftankerman on Dec 11, 2018 19:55:32 GMT
Yeah... and people think that just bringing in variable discounted pricing on the secondary market would solve problems. I suppose it would if what Lendy was trying to achieve was a smoke screen so they could all slip off under cover and live in uncharted South America.
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Mr_N
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Post by Mr_N on Dec 12, 2018 1:07:58 GMT
Lendy say...
**Please note the rate for this loan has been increased from 10% to 12% for new and existing investors alike, with effect from 01/06/2018**
however looking at the interest paid for some of my older tranches for November - I still seem to be getting 10% on those...
...raise it with Lendy support a week ago but not heard back from them yet.
You kidding Sir? £63.4k capital and no interest payments since Feb, £9.2k interest owed, £4.3k bonus owed. Nearly £80k out of pocket in a little under 15 months, to say nothing of BOE interest against payments which should have matured by now and stopped hitting my bank account in March. Unlike those who are happy sitting around waiting for due course, some of us are taking a more active role in FO and FCA involvement. You wonder why these emails from LB are suddenly coming out of the blue? Poor comms abruptly replaced with an "ask" email address? Sudden non-interference of TP reviews? A move to investigate supposedly indemnified valuations? Compliance of Lendy terms? Wake up.
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adrianc
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Post by adrianc on Dec 19, 2018 7:55:27 GMT
I had a reply from Ly support yesterday...
<fanfare>
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Post by oweno on Dec 22, 2018 13:00:42 GMT
Yes I finally got the same email too ! - busy spreadsheet wrangling for someone in Lendy towers after Christmas...
- and to answer Mr_N - I'm very much awake, hence the reason that on the small and decreasing proportion of my loans that are actually performing and still paying interest - I want to make sure I'm actually getting paid what I'm owed !
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bod
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Post by bod on Dec 23, 2018 19:11:47 GMT
Thanks for this. Just checked and still only getting 10%.
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adrianc
Member of DD Central
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Post by adrianc on Jan 9, 2019 19:32:49 GMT
The reply I had from support on 18/12 acknowledging the error said there'd be an update "by the end of the week", and we'd all be notified when the distribution had happened. I've chased 'em.
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adrianc
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Post by adrianc on Jan 10, 2019 12:44:20 GMT
This just in:
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bod
Member of DD Central
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Post by bod on Feb 25, 2019 17:22:42 GMT
I informed Lendy in December gthat I was still only receiving 12% on this loan.
Received a response today
"Thank you for your patience in this matter.
We can now confirm that the interest payment has been corrected on DFL026 and a back payment of interest has been added to your account."
I have now received a back pay of interest and the rate has been adjusted to 12% on my dashboard. If you are in this loan it is worth checking the rate you are getting as the fix obvioulsy hadn't been applied or worked for everyone.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Feb 25, 2019 17:50:56 GMT
Been chasing them since Oct, finally sorted despite manifest incompetence on part of support who deleted the ticket three times unsolved and tried to redefine words in the English lanaguage to mean the complete opposite. Await an email to tell me that they have actually resolved the issue, other than just marking the ticket as solved in silence. At least they havent restrospectively amended statements this time.
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rogerbu
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Post by rogerbu on Feb 27, 2019 19:38:26 GMT
Thanks to all of you that noticed the problem and chased LY to get it fixed.
I hadn't realised that I was not getting the 12% (poor checking). I have received the interest adjustment on 25/02.
But I haven't received any explanation or alert about the 'Interest Adjustment' from LY
Thanks again to those who were more alert than me.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,330
Likes: 11,549
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Post by ilmoro on Mar 27, 2019 18:08:21 GMT
For want of another thread, this one has repaid, with full interest/bonus, though in light of previous issues lenders might want to check the calcs. No email as yet (perhaps FCA has sign off on comms)
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Post by picanto on Mar 27, 2019 23:00:59 GMT
Perhaps the last loan that I thought was safe on Lendy's live loans portfolio. Oh well, at least there has been some good news this month.
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