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Post by Ton ⓉⓞⓃ on Oct 6, 2014 9:14:46 GMT
chris Leicester care home -- I'm seeing double on the repayments tab. Do they really have to pay 2 interest payments every month, with the capital paid back twice at redemption? If so, I'm in  (Any others suffering from this?) Look mikeb in the p2p industry every platform is learning from each other, this thing you mention is a little idea that came from Wonga, it's worked so well over there, I hope the Borrower doesn't notice.
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Post by Ton ⓉⓞⓃ on Oct 6, 2014 9:48:04 GMT
chris Leicester care home -- I'm seeing double on the repayments tab. Do they really have to pay 2 interest payments every month, with the capital paid back twice at redemption? If so, I'm in (Any others suffering from this?) I've double checked the actual repayment plan and that looks fine. So this is a display issue where a due date has yet to be set for each repayment. Will be fixed on Monday. When you're popping into the UX dept can you mention something else too? There's an occasional problem with how the security symbols on individual loan pages show their tool tips; in that some of the tool tip is unreadable as it's part off the page. Two examples are, - East Midlands prop 105- Here when I rest my cursor over the little AC purple house halfway down the page: the first few letters of each line is off the screen.
- Fostering Agency Business- Here when I check out the little AC purple truck I can read everything, I try to read the tip for the brief case and again some of the text is off the page.
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mikeb
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Post by mikeb on Oct 6, 2014 17:04:03 GMT
Otherwise .... everything that paid interest today has paid up correctly, but the accrued interest is still there. Yeah there's a bug at the moment preventing the system from triggering the recalculation of accrued interest after a payment has been made just to let you know, it's not just accrued interest. The capital amount isn't coming down (following today's repayments from Ka** Gro**) -- they show on the statement okay, and have been added to the mini summary totals, but the line-by-line "Your Units" hasn't updated, so now things don't balance. Ipswich still looks odd! Edit: Go* Tranche2 has now also doubled its accrued interest for no reason. There is something very wrong with the accounting ... Edit: Unlike the accrued interest error, the principal problem on Ka** above has not corrected overnight, so the balances are still off. Edit: OK so be careful what you ask for, balances are now further off because repaid principal (on statement, correct) is now less than the amount removed from my outstanding capital.
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jo
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Post by jo on Oct 10, 2014 10:06:03 GMT
I'm a bit behind the curve on current AC 'things' .
Anyone know if the Mini Statement on the My Account page could be wrong?
Only noticed because my 'Total Investment' jumped overnight 8th/9th without any noticeable cashflows on my statement.
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Post by Ton ⓉⓞⓃ on Oct 10, 2014 10:09:23 GMT
I'm a bit behind the curve on current AC 'things' . Anyone know if the Mini Statement on the My Account page could be wrong? Only noticed because my 'Total Investment' jumped overnight 8th/9th without any noticeable cashflows on my statement. East Midlands Prop deal died releasing money? FF had the manual correction to loan units undone for a technical reason I think. There maybe other reasons too.
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mikeb
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Post by mikeb on Oct 10, 2014 18:49:41 GMT
Another one for chris on the accrued interest thing. Today London Retail, Midlands Trade (104), SC Plumbers and TWY all paid up some interest/principals as appropriate. Of these four, TWY is special, in that the accrued interest is still showing as accrued despite being paid up. I can't think why that one is different to the others. Suggestions? |
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mikes1531
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Post by mikes1531 on Oct 10, 2014 19:19:44 GMT
Of these four, TWY is special, in that the accrued interest is still showing as accrued despite being paid up. I can't think why that one is different to the others. Suggestions? Because it was paid early? It isn't due until tomorrow.
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Post by chris on Oct 10, 2014 19:38:54 GMT
Of these four, TWY is special, in that the accrued interest is still showing as accrued despite being paid up. I can't think why that one is different to the others. Suggestions? Because it was paid early? It isn't due until tomorrow. Shouldn't affect it. If it doesn't auto-correct I'll try and take a look. Just lost my internet connection for the last hour though so it may have to wait until I'm back home on Sunday.
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Post by henders on Oct 11, 2014 9:14:04 GMT
Have just got rid of a bunch of H*****y; amount credited to my account.
I cannot work out what has happened to the accrued interest that I had on it (actually same thing with I****ch as well).
Can see no trace of the outstanding accrued interest anywhere on my account.
Anyone advise?
Thanks.
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Post by Ton ⓉⓞⓃ on Oct 11, 2014 9:22:58 GMT
Have just got rid of a bunch of H*****y; amount credited to my account. I cannot work out what has happened to the accrued interest that I had on it (actually same thing with I****ch as well). Can see no trace of the outstanding accrued interest anywhere on my account. Anyone advise? Thanks. The old system is that AC keeps a record of that now deferred interest and pays you when the borrower stumps up The new system is that when the cash comes in AC looks at every a/c that held that loan check to see how long you held it for be it months or a few days and calculates what you're due. IN EDIT Either way at the moment there's no way to know how much you're due, unless you keep a note your self as some have done. BUT next week a new site is kicking off and everyone's hoping that that's one of the improvements.! 2nd Edit Come_on_Grandad has a better answer a few posts on...
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Post by henders on Oct 11, 2014 9:26:02 GMT
Thanks, ton.
So until loan is repaid I cannot see what my accrued interest is?
Mmmm; don't like that. Should be able to see it somewhere within you account.
Anyway, thanks for your help.
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Post by Ton ⓉⓞⓃ on Oct 11, 2014 9:34:01 GMT
Thanks, ton. So until loan is repaid I cannot see what my accrued interest is? Mmmm; don't like that. Should be able to see it somewhere within you account. Anyway, thanks for your help. I should have said that is the situation with the months repayments. Awhile back chris said we were getting a 'loan portal' which I took to be a loan book, but I'm normally wrong. Anyway there are big changes starting next week if AC haven't included something that sorts out the issue you mention... IN EDIT A new site is due on Monday
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jo
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Post by jo on Oct 11, 2014 9:50:57 GMT
I'm assuming that the Total Investment on my Mini Statement (which I use to calculate XIRR) will adjust lower in the not too distant. Aforementioned XIRR jumped ~3% overnight which is (surely) incorrect.
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Post by Come_on_Grandad on Oct 11, 2014 9:52:18 GMT
Have just got rid of a bunch of H*****y; amount credited to my account. I cannot work out what has happened to the accrued interest that I had on it (actually same thing with I****ch as well). Can see no trace of the outstanding accrued interest anywhere on my account. Anyone advise? When the new site arrives, things will surely be different. Unitil then, go to the "Loan units" page under "My Account". Press the button marked "Export as csv". Open in Excel, or whatever. Look for the accrued interest shown against sold units for H*****y
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Post by henders on Oct 11, 2014 9:59:32 GMT
Thanks, grandad.
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