mikes1531
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Post by mikes1531 on Oct 11, 2014 12:14:22 GMT
Have just got rid of a bunch of H*****y; amount credited to my account. I cannot work out what has happened to the accrued interest that I had on it (actually same thing with I****ch as well). Can see no trace of the outstanding accrued interest anywhere on my account. When the new site arrives, things will surely be different. Unitil then, go to the "Loan units" page under "My Account". Press the button marked "Export as csv". Open in Excel, or whatever. Look for the accrued interest shown against sold units for H*****y Come_on_Grandad: I sold a loan unit a couple days ago. When I go to My Account, Loan Units tab, and 'Show Units' for the loan, I can see the units I'm holding, including the ones that are up for sale, but I see no sign of the unit that was sold. I haven't tried to export the data yet, but are you suggesting that, if I do, the CSV file will include sold units as well as what's displayed on my screen?
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Post by Come_on_Grandad on Oct 11, 2014 12:16:17 GMT
When the new site arrives, things will surely be different. Unitil then, go to the "Loan units" page under "My Account". Press the button marked "Export as csv". Open in Excel, or whatever. Look for the accrued interest shown against sold units for H*****y Come_on_Grandad: I sold a loan unit a couple days ago. When I go to My Account, Loan Units tab, and 'Show Units' for the loan, I can see the units I'm holding, including the ones that are up for sale, but I see no sign of the unit that was sold. I haven't tried to export the data yet, but are you suggesting that, if I do, the CSV file will include sold units as well as what's displayed on my screen? Yes. And since the new site is imminent, you could usefully collect the csv export of your bids and your statement as well as your loans. In case you need a before and after comparison.
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mikes1531
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Post by mikes1531 on Oct 11, 2014 13:25:31 GMT
Come_on_Grandad: I sold a loan unit a couple days ago. When I go to My Account, Loan Units tab, and 'Show Units' for the loan, I can see the units I'm holding, including the ones that are up for sale, but I see no sign of the unit that was sold. I haven't tried to export the data yet, but are you suggesting that, if I do, the CSV file will include sold units as well as what's displayed on my screen? Yes. And since the new site is imminent, you could usefully collect the csv export of your bids and your statement as well as your loans. In case you need a before and after comparison. Most interesting. I've done the export, and the sold unit does indeed appear there. So that's very useful. Thanks for the tip. Even more interesting is that I found that the list included a number of South Manchester 2nd Extension units that I had sold that were not shown as Completed and still had accrued interest! Accrued interest on sold units should be paid to the seller when the next repayment is received, and it looks like that didn't happen here -- possibly because the next payment on the loan was the redemption rather than a 'normal' payment? I would suggest that anyone else who has sold units in loans in the period immediately before the loans' redemptions needs to check to see if they have accrued interest outstanding as well. In the case of South Manchester, since the accrued interest was building up at the 24% default rate, the amounts involved could be substantial. I think this is something chris needs to look into. The issue would appear to be generic rather than specific to me, so I presume he can see the issue without our having to inundate him with specific data from each of our accounts. No doubt he'll ask if he needs more info from us. Finally, I'll note that the reason the possible failure to pay the interest on previously sold units wasn't obvious on our statements is the recent change to reporting interest as a single lump for each loan. Until that change -- within the last week -- there would have been one line for the interest on units currently being held, and separate lines showing the deferred interest being paid on units sold since the last payment was credited. Without those separate lines, we have to trust that AC have paid us the deferred interest we're owed, whereas my downloaded data appears to suggest that they didn't.
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Post by chris on Oct 11, 2014 13:36:01 GMT
mikes1531 - I'm away from my computer so I can't look into this but can I check if you're presuming that the accrued interest wasn't paid because it's still listed in that file? If so I think I may have overlooked resetting accrued interest on repaid loans at the time that the repayment was made. Repaid loans are skipped by the daily accrued interest update, for efficiency reasons although it's not really needed at the moment, so it's possibly the accrued balances haven't been reset to zero when they should have been. Or have you calculated the amount of interest you were due and have seen we've miscalculated? Sorry to question, I just can't double check at the moment. Edit: I should add that the stored figures aren't used in repayments any more, they're recalculated dynamically at the point payment is made.
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mikes1531
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Post by mikes1531 on Oct 11, 2014 16:17:57 GMT
mikes1531 - I'm away from my computer so I can't look into this but can I check if you're presuming that the accrued interest wasn't paid because it's still listed in that file? If so I think I may have overlooked resetting accrued interest on repaid loans at the time that the repayment was made. Repaid loans are skipped by the daily accrued interest update, for efficiency reasons although it's not really needed at the moment, so it's possibly the accrued balances haven't been reset to zero when they should have been. Or have you calculated the amount of interest you were due and have seen we've miscalculated? chris: The former -- I don't think I have the capability to do the latter because my account is too complicated for me to keep track of properly, especially as I've been quite active in the Aftermarket. So I'm relying on AC to do the accounting correctly. I realise that's not the best way to operate an investment account, but that's the situation. I took a stab at making a very rough estimate of how much South Manchester interest I should have received on Thursday evening, but it's rather difficult, to say the least, when I don't know exactly how much of the loan I was holding when the second extension of the loan started, and I can't easily trawl through my very long statement to see how many units of it that I bought and sold before it finally was paid off. Having said that, though, the sort of number I come up with is much closer to the amount of interest I did receive than it would be if I had received what I did plus all the accrued interest still showing in the loan unit download CSV file. So it could well be that the problem is one of display rather than accounting if it turns out that you find that the resetting of accrued interest on repaid loans indeed had been overlooked. I'm hopeful that someone else here who is much better at keeping track of their account will be able to tell whether or not the interest still showing as accrued on sold South Manchester units has been paid to them already, and thus be able to determine whether the issue I raised is significant or insignificant.
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Post by Jack Barlow on Oct 11, 2014 17:07:17 GMT
mikes1531, which S Mcr are you referring to - "Tranche 2" (auction id #94) or "Tranche 2 - Extension" (auction id #134)? I’ve had five loans for which I sold loan parts and have received the correct deferred interest but the loan spreadsheet still shows the interest as accrued, in the manner you've described. I’ve checked all my historic deferred interest payments and they're all calculated correctly and are up to date (except for some of those made before April that chris already knows about). So chances are that, for the loan that you are referring to, you've also been paid correctly but the interest for your loan hasn't been reset as chris has suggested. My loans affected were Bolton (#50), Anglesey (#60), Hackney (#67), Epping (#72), Ipswich (#73) and S Mcr Tr2 (#94). I wasn't in S Mcr Tr2 Ext (#134). I'd assumed AC had a good reason for not resetting these numbers and so hadn't flagged it up previously. If I'd known it was an oversight as chris suggests I'd have given him a hard time as it's made the analysis of my account a lot more complicated! chris, if you want me to PM you a specific transaction for each of the above loans to illustrate the point, I can do.
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Post by chris on Oct 11, 2014 17:12:25 GMT
@mike1531, which S Mcr are you referring to - "Tranche 2" (auction id #94) or "Tranche 2 - Extension" (auction id #134)? I’ve had five loans for which I sold loan parts and have received the correct deferred interest but the loan spreadsheet still shows the interest as accrued, in the manner you've described. I’ve checked all my historic deferred interest payments and they're all calculated correctly and are up to date (except for some of those made before April that chris already knows about). So chances are that, for the loan that you are referring to, you've also been paid correctly but the interest for your loan hasn't been reset as chris has suggested. My loans affected were Bolton (#50), Anglesey (#60), Hackney (#67), Epping (#72), Ipswich (#73) and S Mcr Tr2 (#94). I'd assumed AC had a good reason for not resetting these numbers and so hadn't flagged it up previously. If I'd known it was an oversight as chris suggests I'd have given him a hard time as it's made the analysis of my account a lot more complicated! chris, if you want me to PM you a specific transaction for each of the above loans to illustrate the point, I can do. I'm good, was confident it was working as I spent a lot of time on the recursive query that powers the payments. Can't do much where I am at the moment but in the next few days I'll fix the figures in the spreadsheet.
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mikes1531
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Post by mikes1531 on Oct 11, 2014 17:25:45 GMT
mikes1531, which S Mcr are you referring to - "Tranche 2" (auction id #94) or "Tranche 2 - Extension" (auction id #134)? I’ve had five loans for which I sold loan parts and have received the correct deferred interest but the loan spreadsheet still shows the interest as accrued, in the manner you've described. Tranche 2 - Extension" (auction id #134). Your info is very reassuring. I'm good, was confident it was working as I spent a lot of time on the recursive query that powers the payments. Can't do much where I am at the moment but in the next few days I'll fix the figures in the spreadsheet. chris: Thanks for getting involved, despite being away. And best wishes for a successful launch of the new system.
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mikeb
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Post by mikeb on Oct 11, 2014 18:00:55 GMT
Because it was paid early? It isn't due until tomorrow. Shouldn't affect it. If it doesn't auto-correct I'll try and take a look. Just lost my internet connection for the last hour though so it may have to wait until I'm back home on Sunday. It auto corrected overnight, just couldn't see why that one failed to reset when the others worked ok.
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mikeb
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Post by mikeb on Oct 11, 2014 18:05:33 GMT
Thanks, ton. So until loan is repaid I cannot see what my accrued interest is? Mmmm; don't like that. Should be able to see it somewhere within you account. Anyway, thanks for your help. Not quite: If you'd pro-actively/obsessively noted down the accrued interest just before you sold it, and then checked the changing accrued interest on the loan part marked as "For Sale" each day until it sold, then you'd know what accrued interest was due. (Apart from Ipswich, where accrued interest is wrong anyway.) Because once the loan part is sold, you do lose track of what was due. And in some cases, the interest payment may not come for months, by which time you'll have totally lost track.
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mikes1531
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Post by mikes1531 on Oct 11, 2014 22:08:36 GMT
... once the loan part is sold, you do lose track of what was due. Apparently not if the Loan Units downloaded CSV is working as it should. And I think chris is going to make a change shortly which should fix the problem discussed near the top of this page of this thread.
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Post by Ton ⓉⓞⓃ on Oct 12, 2014 10:25:02 GMT
Thinking about csv files and the new site software, are we going to get a warning when it goes live? More warning than was given when GoCardless was withdrawn would certainly be appreciated. I'd like to take a snapshot and/or full statement download before/in case everything changes. We had an email on the 6th and it said, "Next week we'll be updating our site..." I think I must've just assumed it was going live on Monday, but perhaps it isn't. I've quickly gone through what's been said about it, and Monday was said to chris but he didn't say it was wrong but neither did he confirm Monday. That conversation is HERE. Do we know when the New Site happens?
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mikes1531
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Post by mikes1531 on Oct 12, 2014 15:21:34 GMT
Thinking about csv files and the new site software, are we going to get a warning when it goes live? More warning than was given when GoCardless was withdrawn would certainly be appreciated. I'd like to take a snapshot and/or full statement download before/in case everything changes. We had an email on the 6th and it said, "Next week we'll be updating our site..." I think I must've just assumed it was going live on Monday, but perhaps it isn't. I've quickly gone through what's been said about it, and Monday was said to chris but he didn't say it was wrong but neither did he confirm Monday. That conversation is HERE. Do we know when the New Site happens? I vaguely remember a suggestion of Tuesday, but I don't know whether that's a good memory or an imaginary one, so it's not a lot of use. But it does seem more reasonable than Monday considering that chris has been away from the office this week.
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