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Post by vassilm on Mar 17, 2019 11:13:30 GMT
What is the reason do not accept deposits from TransferWise?
I tried to send money from TransferWise to Robocash and it's not working. This is the answer of TransferWise: "the recipient with the IBAN you are trying to send funds to does not accept payments from TransferWise."
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Post by robocashsupport on Mar 18, 2019 11:46:47 GMT
What is the reason do not accept deposits from TransferWise?
I tried to send money from TransferWise to Robocash and it's not working. This is the answer of TransferWise: "the recipient with the IBAN you are trying to send funds to does not accept payments from TransferWise."
Hello vassilm, Thank you for using our platform! Unfortunately, TransferWise deposits aren't allowed, because in case with TransferWise payments, this system sends funds using it's own IBAN, so in the statement we neither see the name of a person, who wanted to transfer money, nor the client's number. If you are registered as an individual, it's possible to transfer funds only from your own EU bank account, or via Paysera, if you are a verified user of that system. If you have any further questions, don't hesitate to contact us (here or via email support@robo.cash). Best regards, Robocash Support Team
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