star dust
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Post by star dust on Mar 22, 2019 12:48:58 GMT
I haven't looked recently, but if you scroll back 2-3 years (how time flies) you'll find the lilac-look was much despised when it first appeared ... At least it didn't glow in the dark - this one really does hurt the eyes, an effect that seems to take a while to ease off even after you've closed down the page, a bit like briefly looking directly at the sun. Lurid springs to mind.
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aju
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Post by aju on Mar 22, 2019 13:27:22 GMT
There is a way to overide this ugly color scheme and at least change back to old black/white items using a browser extension called " Stylus" the link should point to chrome web store. I've use Stylus a lot on Zopa to format the loanbook amongst other things when i don't like what the developer thinks i should see. I've tested my script below on chrome and it works as far as I can tell so far. Just save the script to a .txt file and then download stylus and import the script and it should work when you load up ratesetter. Sadly I haven't found a way to fix the save uid fault yet, it does not save or restore the saved password on my browser, although it did work once on Mrs Aju's SS Tab2. Hopefully it will be useful if you give a try perhaps. I'm not sure that RS will listen to the complaints or worse there will in fact be that many. Edit: Oops I missed off an item in the login screen text was turning to black and needed to stay white!.
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jhma
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Post by jhma on Mar 22, 2019 15:02:59 GMT
Developer clearly doesn't understand basics of colour design. Disgusting. What's wrong with these marketing people - leave well alone.
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aju
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Post by aju on Mar 22, 2019 15:53:21 GMT
Developer clearly doesn't understand basics of colour design. Disgusting. What's wrong with these marketing people - leave well alone. Here, here. The thing is though just looking at the code to make the changes that I did to get the main colours back to black and white (a few posts above here I talked about it) made it obvious to me that it has a less than clear and obvious structure in each page. Some pages are using the old colours some are using new ones some are using a whole different structure too but I guess it's "agile" and "fluid" on a daily basis perhaps!. Couple this with the changes whilst trying to get it to work appropriately on a phone/tablet that whilst "webkit" and other similar products will get you so far it's clear you still need to have good basic design structure and a good QA regime to ensure that rubbish does not end up hitting the streets as in this instance IMHO. Of course there is always that obvious detractor that senior management don't usually give a stuff about quality when they just want it out the door on time and are sometimes to fix it on the fly. Sadly it takes really experienced design leads and development leads to pull together and make it clear to management the true pitfalls of delivering what are clearly flawed designs. The other thing is that publishing standards and even worse web design standards do seem to have fallen by the wayside in this case but that said they are not alone in this domain and I guess it's the old 80/20 rule wins through its just in this case its the opposing rule, 20/80 has been applied. The real shame here is that coming from Zopa world and starting in RS about 4 months ago now the difference in the nasic systems visible to the user was of a very clear magnitude, zopa has had problems of direction web wise for some time and its clear with their designs that up to 2015 they were very well thought out but since then its become like a sticky plaster nightmare. The other factor that invariably lets management off the hook at the start of things going wrong and it's also why costs end up escalating is that the real moaners like us on here will be the only ones who will probably complain if at all and make a fuss - they may even pay us off with that old faithful the goodwill gesture but ultimately if enough people leave it shows that ignoring it is not always a good approach. In that instance it will be a similar reason to the argument over over on the other thread regarding the pulling of the loanbook since very few people use it. That's all fine until the ones that don't moan, just like the faulty towers joke when the Basil just puts up a contrary defence the customer just says we just won't come here anymore. Vote with ones feet is away to deal with this I guess. The overriding thing that bothers me here though is that this delivery probably indicates a potential lacking in the underlying system that controls our money too and it will get worse if I am right. This is certainly what has happened over in Zopa over the last 12-18 months. Under the hood there have been issues with Zopa they clearly did not broadcast and chose to rely on the goodwill payments they dished out in some considerable amounts if mine and Mrs Aju's experience is anything to go by. To their credit though they did not put gagging clauses on us in their increasing goodwill but they did make quite a few mistakes and then more mistakes whilst fixing the errors and on more than one occasion too. (Incorrectly selling SG loans when they were not failing, correcting it by then change lending settings, ISA transfers that left one lending out in the wrong products etc etc)
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ashtondav
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Post by ashtondav on Mar 22, 2019 16:28:47 GMT
Well I like the new colour scheme, but each to their own.
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aju
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Post by aju on Mar 22, 2019 16:58:58 GMT
Well I like the new colour scheme, but each to their own. Really, must just be my age then, the pink bits were quite difficult and some of the combinations are not that easy either. I understood from talking to eye experts when my mother had eye problems that using black on white is always the best for age related eye problems. Perhaps I and Mrs Aju both have just reached a point where our eyes are getting to that threshold as we both together said we found it much harder to work with. That said I don't really care anymore as my fix has fixed whatever they use on my PC, not sure how to do same thing on a tablet or the phone but I don't try to use them for serious work anyway. Thankfully excel has not changed their color scheme in a while that's my favourite tool to use for this P2P milarky. Mind you having v2007 may start to be a bit of an issue soon...
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lobster
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Post by lobster on Mar 22, 2019 17:04:03 GMT
Hi aju . I had no problem setting up the txt file with your code (thanks !!), and downloading Stylus but not sure what "import" means in this sense ? If I click on "write a new style" and copy in the code , it doesn't seem to work ? There is also an "import" button but that seems to be for backups ?? Apologies for being a bit dense here.
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Post by Ace on Mar 22, 2019 17:21:30 GMT
Maybe us dichromats just don't get it, but surely a platform's colour scheme can never be a serious factor in whether or not to invest!
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aju
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Post by aju on Mar 22, 2019 18:53:15 GMT
Hi aju . I had no problem setting up the txt file with your code (thanks !!), and downloading Stylus but not sure what "import" means in this sense ? If I click on "write a new style" and copy in the code , it doesn't seem to work ? There is also an "import" button but that seems to be for backups ?? Apologies for being a bit dense here. So what you do instead of dropping the code into the stylus direct just open notepad and copy the code into there and save it as something.txt then go into stylus and do the import from there the reason its not working is that the code I have put here is in fact the whole code. The import will split the text file into 2 parts the code and the active url which if you have the same stylus as me will appear in the applies to box. Save it as a useful name I used "Ratesetter_Cleartext" so I could tell which it is in the list. I have quite a few different ones and stylus has loads of different themes and the like as well as other ones, I used to use the yahoo one until yahoo change their layouts recently and haven't got round to checking for an update. If you are unsure of things then you could go to the site in the original link and get the use help. Attachments:
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aju
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Post by aju on Mar 23, 2019 12:29:54 GMT
hi lobster, I see you liked my updated post so did it work for you?
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Post by carol167 on Mar 23, 2019 14:05:21 GMT
So I filled out one of their support forms to complain :
"PLEASE PLEASE PLEASE Change the god awful choice of luminescent purple. It's seriously painful to the eyes. What on earth were you thinking "
and all they've said back is :
"We are sorry to read that you feel this way about the new changes to the website. These changes were made as a part of rebranding RateSetter as a business and to make our website more engaging for all our investors. We understand and value your feedback, and we will forward your feedback to the relevant team about your concerns. Please let me know if you have any further questions."
I fail to understand how anyone would have approved of that colour scheme.
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lobster
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Post by lobster on Mar 23, 2019 14:11:59 GMT
hi lobster , I see you liked my updated post so did it work for you? Hi aju . Have sent you a PM
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r00lish67
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Post by r00lish67 on Mar 23, 2019 14:48:07 GMT
So I filled out one of their support forms to complain :
"PLEASE PLEASE PLEASE Change the god awful choice of luminescent purple. It's seriously painful to the eyes. What on earth were you thinking "
and all they've said back is :
"We are sorry to read that you feel this way about the new changes to the website. These changes were made as a part of rebranding RateSetter as a business and to make our website more engaging for all our investors. We understand and value your feedback, and we will forward your feedback to the relevant team about your concerns. Please let me know if you have any further questions."
I fail to understand how anyone would have approved of that colour scheme.
I did too, same response back of course. You'd think it wouldn't take that many people who say it's not just not their preferred colour but actually painful for them to change it, wouldn't you? It's not like there are many other major websites out there that I can't visit without sunglasses on or adjusting my screen!
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aju
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Post by aju on Mar 23, 2019 15:14:51 GMT
So I filled out one of their support forms to complain :
"PLEASE PLEASE PLEASE Change the god awful choice of luminescent purple. It's seriously painful to the eyes. What on earth were you thinking "
and all they've said back is :
"We are sorry to read that you feel this way about the new changes to the website. These changes were made as a part of rebranding RateSetter as a business and to make our website more engaging for all our investors. We understand and value your feedback, and we will forward your feedback to the relevant team about your concerns. Please let me know if you have any further questions."
I fail to understand how anyone would have approved of that colour scheme.
I did too, same response back of course. You'd think it wouldn't take that many people who say it's not just not their preferred colour but actually painful for them to change it, wouldn't you? It's not like there are many other major websites out there that I can't visit without sunglasses on or adjusting my screen! The cynic in me would say you just reached the triage team (CS) and they have fielded it off to the aspirin dispensary dept - Job done!. I wonder if we could get them on discrimination - i'm a person of some years who needs glasses and whilst I do not suffer from colour blindness my eyes seem to be very dim when it comes to this site. perhaps we could take this to the EU courts before we have pulled out of the whole thing.
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aju
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Post by aju on Mar 23, 2019 15:22:23 GMT
hi lobster , I see you liked my updated post so did it work for you? Hi aju . Have sent you a PM lobster, sent you a PM with the procedures, things have changed since I last did import and export. BTW we both have the same first names - spooky or what!
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