benaj
Member of DD Central
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Post by benaj on Mar 29, 2019 10:28:52 GMT
I was a bit late to learn this, but this might be useful to others.
Live - Last scheduled payment received and awaiting next repayment Processing - unsuccessful attempts? Late - Borrower missed Last scheduled payment over 30 days?? Bad debt - Loan has been declared to defaulted status, overdue more than 60 days and handled by Collections & Recoveries team???
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Stonk
Stonking
Posts: 735
Likes: 658
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Post by Stonk on Mar 29, 2019 12:11:26 GMT
Live - All payments are up to date.
Processing - A single payment is overdue, but so far only one attempt has been made to collect the Direct Debit. A second attempt at the DD is in progress, which will take up to 5 working days. If successful, the status goes back to Live. If the second attempt fails, then it becomes Late.
Note: Processing also occurs when there is anything remotely unusual with the calendar (e.g., a bank holiday or a short February). It's FC's way of saying "crikey, we didn't see that coming and we haven't requested the DD in time".
Late - One or more payments are overdue, despite making second attempts to collect them.
Bad debt - Defaulted. Usually this is because it is Late by >90 days, but there are other possible reasons.
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