Mikeme
Member of DD Central
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Post by Mikeme on Apr 6, 2019 1:40:26 GMT
I am overseas and suddenly yesterday on my mobile devices I get 403 forbidden message as soon as i try to access Assets website. Both Firefox and Chrome.
Can anyone advise action to take please?
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puddleduck
Member of DD Central
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Post by puddleduck on Apr 6, 2019 1:54:36 GMT
Do you have a laptop? As its working on desktop browser (Chrome) and I'm allocating funds for this tax years ISA allowance as I type.
EDIT - I see you are overseas so I guess not.
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Mikeme
Member of DD Central
Posts: 428
Likes: 331
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Post by Mikeme on Apr 6, 2019 2:07:27 GMT
No I dont have my laptop with me.I will try to borrow one. The proble is on 2 different devices a phone and pad.Kso tried Firefox and Chrome.
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Mikeme
Member of DD Central
Posts: 428
Likes: 331
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Post by Mikeme on Apr 6, 2019 4:42:52 GMT
Not sure where the problem is but Have just used hotel PC and its the same message.
I have just had it checked from Australia its ok there but not here in Asia
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Post by redeye555 on Apr 6, 2019 6:20:38 GMT
I'm having the same problem, in Asia as well.
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Mikeme
Member of DD Central
Posts: 428
Likes: 331
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Post by Mikeme on Apr 6, 2019 7:05:54 GMT
I'm having the same problem, in Asia as well. I got through using a VPN I'm in Thailand and the oroblem only started yestefday afternoon. They must have made some changes. Sure Chris wilm read and investigate.
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r1200gs
Member of DD Central
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Post by r1200gs on Apr 6, 2019 7:42:23 GMT
Must be Brexit. I had read that we won't even be able to leave the UK any more and we're kicking out all the furriners, but I didn't expect this.  |
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Post by redeye555 on Apr 6, 2019 10:05:41 GMT
I got in with a VPN and withdrew most of my investment. This is the end of the road for me and AC I think.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Apr 6, 2019 10:19:48 GMT
To ask the obvious question have you deleted any cookies, tried entering through a general search rather than a previous or saved link? I assume its nothing to do with 2FA as you cant get to the login page at all? I assume its nothing to do with local changes to providers blocking certain types of site ie I wasnt able to access the forums at my local cinema as the wifi provider considered it a suspect site.
chris any updates yesterday that might cause the issue people are having?
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Mikeme
Member of DD Central
Posts: 428
Likes: 331
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Post by Mikeme on Apr 6, 2019 11:34:27 GMT
I deleted and re installed firefox. No change. I thwn went and used a hotel public PC just the same. Using VPN connected no problem and remembered me. Definitely somthing at AC's end
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Post by chris on Apr 6, 2019 12:25:45 GMT
To ask the obvious question have you deleted any cookies, tried entering through a general search rather than a previous or saved link? I assume its nothing to do with 2FA as you cant get to the login page at all? I assume its nothing to do with local changes to providers blocking certain types of site ie I wasnt able to access the forums at my local cinema as the wifi provider considered it a suspect site.
chris any updates yesterday that might cause the issue people are having? There was some suspicious activity coming in from various foreign proxy servers which led to a few foreign regions (particularly in Asia) being blocked. I'll see if they can be unblocked again. If not then we'll look to unblock them on Monday.
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Mikeme
Member of DD Central
Posts: 428
Likes: 331
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Post by Mikeme on Apr 8, 2019 12:18:28 GMT
Thanks Chris seems ok now
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