Mucho P2P
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Post by Mucho P2P on Jun 6, 2019 11:50:50 GMT
For everyone’s info, I have emailed RSM several times, covering several topics.
As a general rule, it appears they do not answer promptly (or at all) anything that is not part of their investigation.
I have received response emails from RSM regarding specific info I supplied to them on capital/Liam topics, other emails where I ask general questions, I have not been responded to yet.
From their response(s), I would hazard a guess they are in deep “investigation” mode at the moment and that is taking their priority. <-- Which I am happy with at the moment.
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averageguy
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Post by averageguy on Jun 6, 2019 14:02:52 GMT
Are the guys answering the phone call also charging £400/h? Would be outrageous Probably not, that's why they're answering the phones. Which presumably why it’s a third party company ..seems sensible ..although if all they can’t really say anything a prerecorded message would have been cheaper
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rocky1
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Post by rocky1 on Jun 6, 2019 14:19:21 GMT
call centre in india very good very cheap
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Post by supernumerary on Jun 6, 2019 15:10:15 GMT
Noticed this earlier today, but was busy and as far as I am aware, nobody has mentioned it on here; Apologies that the monthly platform updates have yet to be issued. These will be published by Friday 7th June 2019. This is currently on the news header heading on the Lendy website.  |
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TenKay
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Post by TenKay on Jun 6, 2019 18:11:08 GMT
already mentioned a page or so ago
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bg
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Post by bg on Jun 6, 2019 18:36:46 GMT
call centre in india very good very cheap Yes but I really can't imagine anyone sitting in a call centre in India on minimum wage call tell me anything helpful. We would want to speak to either a UK legal/insolvency expert who is specialised in this sort of rare situation who is also up to speed with the events so far. No offence to people working in call centres in India but I can't imagine they're likely to be qualified, experienced lawyers. Of course they could prob hand out a crib sheet that they could read in response to some basic questions they could be asked, but its probably easier to just shove that info on the website.
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delboy
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Post by delboy on Jun 6, 2019 18:45:05 GMT
call centre in india very good very cheap Yes but I really can't imagine anyone sitting in a call centre in India on minimum wage call tell me anything helpful. We would want to speak to either a UK legal/insolvency expert who is specialised in this sort of rare situation who is also up to speed with the events so far. No offence to people working in call centres in India but I can't imagine they're likely to be qualified, experienced lawyers. Of course they could prob hand out a crib sheet that they could read in response to some basic questions they could be asked, but its probably easier to just shove that info on the website. I suspect it may have been said tongue in cheek.
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travolta
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Post by travolta on Jun 6, 2019 20:58:49 GMT
Talking of Indian call centres: Ever since Lendy went down 'Microsoft' is calling me, day after day, to inform me my computer has been attacked. Today , I was heard to direct a drone to their co ordinates before ringing off. Then they left a message on answerphone saying my 'computer would never work again'. Has Liam sold the membership emails again?
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adrianc
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Post by adrianc on Jun 7, 2019 6:43:55 GMT
Talking of Indian call centres: Ever since Lendy went down 'Microsoft' is calling me, day after day, to inform me my computer has been attacked. Today , I was heard to direct a drone to their co ordinates before ringing off. Then they left a message on answerphone saying my 'computer would never work again'. Has Liam sold the membership emails again? If he has, then my details seem to have been omitted. Shame, I'd quite like one of these "MS" scammers to try it on with me. I've never, ever had one. <sigh> My (totally MS-free) HP desktop computer is waiting for them...
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Post by picanto on Jun 7, 2019 8:34:13 GMT
Noticed this earlier today, but was busy and as far as I am aware, nobody has mentioned it on here; Apologies that the monthly platform updates have yet to be issued. These will be published by Friday 7th June 2019. This is currently on the news header heading on the Lendy website. I noticed late last night the banner had been removed? Who knows if any updates will be released or not...
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averageguy
Member of DD Central
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Post by averageguy on Jun 7, 2019 9:00:32 GMT
Noticed this earlier today, but was busy and as far as I am aware, nobody has mentioned it on here; Apologies that the monthly platform updates have yet to be issued. These will be published by Friday 7th June 2019. This is currently on the news header heading on the Lendy website. I noticed late last night the banner had been removed? Who knows if any updates will be released or not... As an aside they (Admin) did say something about reconciling Lendys bank account and updating us by the end of this week....
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Post by ss5678 on Jun 7, 2019 9:01:08 GMT
Yes but I really can't imagine anyone sitting in a call centre in India on minimum wage call tell me anything helpful. We would want to speak to either a UK legal/insolvency expert who is specialised in this sort of rare situation who is also up to speed with the events so far. No offence to people working in call centres in India but I can't imagine they're likely to be qualified, experienced lawyers. Of course they could prob hand out a crib sheet that they could read in response to some basic questions they could be asked, but its probably easier to just shove that info on the website. I suspect it may have been said tongue in cheek. I believe that number is not gonna be useful for me if I can't even reach the RS* staff, and if lenders end up paying for the cost, I will not be happy. I hope RS* can do better than BD* in terms of communication. Since the platform is still operative, why not just use the platform to give lenders regular updates?
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Jun 7, 2019 9:02:22 GMT
Noticed this earlier today, but was busy and as far as I am aware, nobody has mentioned it on here; Apologies that the monthly platform updates have yet to be issued. These will be published by Friday 7th June 2019. This is currently on the news header heading on the Lendy website. I noticed late last night the banner had been removed? Who knows if any updates will be released or not... Still there ... unless you click the X to remove.
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cwah
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Post by cwah on Jun 7, 2019 9:15:20 GMT
I suspect it may have been said tongue in cheek. I believe that number is not gonna be useful for me if I can't even reach the RS* staff, and if lenders end up paying for the cost, I will not be happy. I hope RS* can do better than BD* in terms of communication. Since the platform is still operative, why not just use the platform to give lenders regular updates? Because if they can pick up the phone and charge more time at £400/h why wouldn't they? What benefit would they get in setting up communication on the platform?
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averageguy
Member of DD Central
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Post by averageguy on Jun 7, 2019 9:22:15 GMT
I believe that number is not gonna be useful for me if I can't even reach the RS* staff, and if lenders end up paying for the cost, I will not be happy. I hope RS* can do better than BD* in terms of communication. Since the platform is still operative, why not just use the platform to give lenders regular updates? Because if they can pick up the phone and charge more time at £400/h why wouldn't they? What benefit would they get in setting up communication on the platform? Where’s the £400 per hour coming from ..they are using a third party..doubt its anywhere near that
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