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Post by Matthew on Jun 21, 2019 18:34:56 GMT
Hi guys
Just wanted to get some feedback on how many of you use the expected repayments page (the one showing expected repayments over your remaining loan terms).
There are a number of issues with this page as it currently stands:
1. It only displays repayments due on existing loans, so doesn't reflect the actual payments you're likely to receive if you're reinvesting (which most people are)
2. It doesn't make any assumptions around prepayment rates, so you may receive money sooner than forecast
3. It is extremely heavy on the system as it needs to loop through all loans related to your chunks and check your share of all future payments, so it can be very slow to load
4. I'm not sure it's serving the actual needs of our investors i.e. indicating how much you're likely to earn going forward
It would be great if you could let us know what you'd like to see instead e.g. 30-day payment forecast, dynamic calculator with configurable assumptions (lump sum, regular payment, investment term etc), or something else completely.
Any feedback welcome!
Matt
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Post by jonrgrant on Jun 21, 2019 19:17:50 GMT
Hi Matt
Thanks for the communication regarding enquiries about the “expected repayments” page.
I find this extremely useful in understanding the expected repayments I could be receiving over the coming years. I know it’s not fixed and many factors will change the actual return and dates, but it does help in longer term planning of possible income, especially for years nearing the end of the five years.
Both interest and capital return breakdown as is, also adds value to this screen.
However I have noticed it’s figures are now Completely inaccurate and have been for the last few days, regarding the projected / expected 2023 and 2024 monthly returns.
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Post by df on Jun 21, 2019 19:55:56 GMT
Hi guys Just wanted to get some feedback on how many of you use the expected repayments page (the one showing expected repayments over your remaining loan terms). There are a number of issues with this page as it currently stands: 1. It only displays repayments due on existing loans, so doesn't reflect the actual payments you're likely to receive if you're reinvesting (which most people are) 2. It doesn't make any assumptions around prepayment rates, so you may receive money sooner than forecast 3. It is extremely heavy on the system as it needs to loop through all loans related to your chunks and check your share of all future payments, so it can be very slow to load 4. I'm not sure it's serving the actual needs of our investors i.e. indicating how much you're likely to earn going forward It would be great if you could let us know what you'd like to see instead e.g. 30-day payment forecast, dynamic calculator with configurable assumptions (lump sum, regular payment, investment term etc), or something else completely. Any feedback welcome! Matt I couldn't locate the page. Where is it? I've never felt that I'm missing this bit of information.
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toast
Member of DD Central
Posts: 158
Likes: 90
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Post by toast on Jun 21, 2019 20:25:58 GMT
I kind of like it as it is! I guess so long as the new page keeps a distinction between the current expected repayment schedule and this new "predicted" schedule taking into account the factors you mention then I'd be happy.
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macq
Member of DD Central
Posts: 1,934 
Likes: 1,199
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Post by macq on Jun 21, 2019 21:10:00 GMT
Hi guys Just wanted to get some feedback on how many of you use the expected repayments page (the one showing expected repayments over your remaining loan terms). There are a number of issues with this page as it currently stands: 1. It only displays repayments due on existing loans, so doesn't reflect the actual payments you're likely to receive if you're reinvesting (which most people are) 2. It doesn't make any assumptions around prepayment rates, so you may receive money sooner than forecast 3. It is extremely heavy on the system as it needs to loop through all loans related to your chunks and check your share of all future payments, so it can be very slow to load 4. I'm not sure it's serving the actual needs of our investors i.e. indicating how much you're likely to earn going forward It would be great if you could let us know what you'd like to see instead e.g. 30-day payment forecast, dynamic calculator with configurable assumptions (lump sum, regular payment, investment term etc), or something else completely. Any feedback welcome! Matt I couldn't locate the page. Where is it? I've never felt that I'm missing this bit of information. Think it means the "your repayments section" of the dash board where you can see a repayment time table
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Post by df on Jun 21, 2019 22:01:16 GMT
I couldn't locate the page. Where is it? I've never felt that I'm missing this bit of information. Think it means the "your repayments section" of the dash board where you can see a repayment time table Thank you. Never noticed it before. Probably useful for those who set repayments to 'income' and rely on monthly returns for their financial planning.
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Post by Ace on Jun 21, 2019 22:24:45 GMT
I really like this page exactly as it is. It makes it very easy to decide when to switch relending off to achieve a desired withdrawal target at a certain date.
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Post by gravitykillz on Jun 22, 2019 5:20:37 GMT
I find this page useful as well.
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tyrex
Posts: 78
Likes: 36
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Post by tyrex on Jun 22, 2019 9:38:06 GMT
I don't currently use the 'Your repayments' page, as I track individual interest repayments in my monthly spreadsheet using the View Account > Transaction History > Interest payments received table.
Over in RateSetter (for my sins!), the Portfolio > Repayments by Month screen is perfect - I just pull the figures from the Interest column and everything adds up perfectly as I progress through the month.
Adapting 'Your repayments' to show the individual transactions in the same way would be really useful I think.
As an aside, standardising the rounding of balances would really help too.
Right now my homepage shows:
Offers = £x.64
On loan = £x.61
Total ISA account = £x.26 (1 pence over the 'Offers' + 'On loan' figures)
If I add all of the 'Interest payments received' under 'Transaction history' I get £x.27 (1 pence over the 'Total ISA account' balance).
These quirks and the lack of transaction-level info in 'Your repayments' make it hard to use a single place from which to draw my figures.
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Post by Matthew on Jun 24, 2019 15:18:27 GMT
Hi Matt Thanks for the communication regarding enquiries about the “expected repayments” page. I find this extremely useful in understanding the expected repayments I could be receiving over the coming years. I know it’s not fixed and many factors will change the actual return and dates, but it does help in longer term planning of possible income, especially for years nearing the end of the five years. Both interest and capital return breakdown as is, also adds value to this screen. However I have noticed it’s figures are now Completely inaccurate and have been for the last few days, regarding the projected / expected 2023 and 2024 monthly returns. Thanks jonrgrantNoted regarding the inaccurate figures - this is the reason it's currently being looked into. We'll hopefully be correcting that soon. Many thanks
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Post by Ace on Oct 2, 2019 21:32:07 GMT
Despite many people saying they liked the repayments tab, it's now been replaced by a Portfolio Projection!
What do people think?
The new graph is ok, but doesn't seem like an adequate replacement to me.
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macq
Member of DD Central
Posts: 1,934
Likes: 1,199
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Post by macq on Oct 2, 2019 21:53:17 GMT
Despite many people saying they liked the repayments tab, it's now been replaced by a Portfolio Projection! What do people think? The new graph is ok, but doesn't seem like an adequate replacement to me. good spot - 2 votes in this house for the old repayments section which was handy to see the monthly payments due. As my wife said the new graph looks like the sort of thing that you would need when first thinking of joining to see a projection and as a calculator for projections i.e monthly payments - but once your an investor seems of little use
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Post by Matthew on Oct 3, 2019 9:37:08 GMT
Despite many people saying they liked the repayments tab, it's now been replaced by a Portfolio Projection! What do people think? The new graph is ok, but doesn't seem like an adequate replacement to me. Hi guys Just to let you know, the new portfolio projection is not intended as a direct replacement for the old repayments page. We are gathering feedback on what investors are actually looking for with the repayments page - the old page had some errors which meant it lost accuracy, so for the time being this has been removed. We agree that this will benefit newer investors, but we also receive lots of calls/emails from investors asking what they may earn if they increase monthly contributions, for example, so hopefully this will help support them. Regarding the old repayment page, how far into the future would you like to see contractual repayments? If you are reinvesting, would you be confused to see your repayments reducing over time (i.e. winding down, as it would only be based on loans you currently hold)? Would you need to see this on a loan by loan basis or weekly/monthly consolidated? Thanks
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macq
Member of DD Central
Posts: 1,934
Likes: 1,199
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Post by macq on Oct 3, 2019 12:11:03 GMT
Hi Matthew
for me i would like to see the expected monthly repayments and then also the projected value maybe for at least a year (but 5 would be better) and if it could at least be shown as if being interest/capital being reinvested at your current rate.And if possible i am sure others would like to see monthly repayments based on money being withdrawn
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Post by Ace on Oct 3, 2019 13:39:15 GMT
Despite many people saying they liked the repayments tab, it's now been replaced by a Portfolio Projection! What do people think? The new graph is ok, but doesn't seem like an adequate replacement to me. Hi guys Just to let you know, the new portfolio projection is not intended as a direct replacement for the old repayments page. We are gathering feedback on what investors are actually looking for with the repayments page - the old page had some errors which meant it lost accuracy, so for the time being this has been removed. We agree that this will benefit newer investors, but we also receive lots of calls/emails from investors asking what they may earn if they increase monthly contributions, for example, so hopefully this will help support them. Regarding the old repayment page, how far into the future would you like to see contractual repayments? If you are reinvesting, would you be confused to see your repayments reducing over time (i.e. winding down, as it would only be based on loans you currently hold)? Would you need to see this on a loan by loan basis or weekly/monthly consolidated? Thanks Hi Matthew, Thanks for your reply. Its good to know that you plan on restoring some kind of repayment schedule. My direct answers to your questions are: " how far into the future would you like to see contractual repayments?" I would like to see the repayment schedule for the duration of my loans, so nominally 5 years (as was previously shown). " If you are reinvesting, would you be confused to see your repayments reducing over time?" No, I didn't find it confusing before. I understood that it was based on my existing investments, and that any new investments or re-investments would increase this. " Would you need to see this on a loan by loan basis or weekly/monthly consolidated?" I suppose that I don't strictly need to see this at all, but I would like to see it on a user selectable time period (daily, weekly, monthly, yearly). The old format was adequate for me, but being able to click on a month to get finer detail would be nice. I'm concerned that you have removed the old repayment info because it contained errors, especially given the length of time that you have known about this issue. I would have expected that a company that is charged with looking after my money would have simply corrected the errors. I can't buy the excuse that its too hard. You have to be able to do this correctly eventually in order to pay us the correct returns. If you're lacking the computer power to do this, as I think you eluded to in the past, then could you not pre-calculate this info overnight? After all, it only needs to be calculated once per day. If this is not feasible I would be happy for it to be calculated on user demand but be told to come back in 5 mins to see the result the first time it was asked for each day. At the end of the day the lack of this feature won't stop me investing with you, but I would feel a little miffed. I do appreciate your engagement with the forum and look forward to a forecast of what/when we can expect the feature to return.
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