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Post by oppsididitagain on Jul 24, 2019 15:41:32 GMT
starting to get frustrated with this platform now. Time to move my cash I think.
Lendingworks are releasing a flexible product. currently 4.5% with no withdrawal fee.
If you are a new customer PM me and I introduce you, we both share a new customer sign up bonus.
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robski
Member of DD Central
Posts: 772
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Post by robski on Jul 24, 2019 15:48:51 GMT
Getting very close to that myself
The moment I cannot set rates I am off.
I exited ZOPA because their promised rates failed to materialise, and I have no reservations on doing the same in ratesetter
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Stonk
Stonking
Posts: 735
Likes: 658
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Post by Stonk on Jul 24, 2019 18:54:14 GMT
Getting very close to that myself The moment I cannot set rates I am off. I exited ZOPA because their promised rates failed to materialise, and I have no reservations on doing the same in ratesetter
I echo that. I have only ever invested in RS at a rate of my own choosing. That's is supposed to be the whole point. Doing so has earned me much more than following the crowd. The prospect of 2.5% (typical on Rolling on the mornings) is of negligible interest to me (pun intended).
Once rate-setting is not possible, I will run down my investment and no longer be a customer.
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mark123
Member of DD Central
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Post by mark123 on Jul 24, 2019 21:29:21 GMT
Understanding your customers is vital to any successful business. This forum is a fantastic resource for RS; it gives them feedback from their most engaged customers. If I was spending my precious development funds and customer feedback was pages of... - I don't like the childish colours which reduce my trust in the business
- The new user interface is poorly thought through and doesn't give me easy access to the functionality I rely on
- The code is full of bugs, dead links and obvious layout errors
...without ANY positive comments.
I would be worried about some lenders leaving (so rates go up -> reducing turnover & margins -> delaying achieving break even).
I would be worried about my shareholders losing confidence and not supporting the next funding round.
And I would be having a serious re-think.
What a shame, just as they are reporting an improved provision fund coverage (although some have their reservations), that they get their shop window so wrong.
Good luck, Mark
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Stonk
Stonking
Posts: 735
Likes: 658
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Post by Stonk on Jul 25, 2019 0:09:06 GMT
Understanding your customers is vital to any successful business. This forum is a fantastic resource for RS; it gives them feedback from their most engaged customers.
I suspect that the engagedness of a customer is indirectly proportional to their profitability -- at least, superficially. RS may well want more disengaged customers. It's certainly the impression given by all recent UI changes.
You could argue this is myopic of them, because, for example, it is the engaged customers who jump in quickly and keep the peaks under control when the market gets out of balance.
Ah well. As long as the ability to set rates exists, I will find it and use it. Typically it will now take me a few extra mouse clicks a few times a month, which is not so bad personally even though the principle of hiding the feature away from the majority annoys me.
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Post by baronhardup on Jul 25, 2019 8:12:35 GMT
Have I just stumbled upon another unwanted modification?
I now cannot find where to download Payment Data by Contract. This enables me see when upcoming payments are due in the days and months ahead. NOT ANY MORE!!!
I was able to do this for my accounts yesterday, but now I've come to do it for my wife's account today - it gorn!!! GRRR!!!!
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rscal
Posts: 911
Likes: 500
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Post by rscal on Jul 25, 2019 8:18:21 GMT
Have I just stumbled upon another unwanted modification? I now cannot find where to download Payment Data by Contract. This enables me see when upcoming payments are due in the days and months ahead. NOT ANY MORE!!! I was able to do this for my accounts yesterday, but now I've come to do it for my wife's account today - it gorn!!! GRRR!!!!
You can find this under the 'Total' hyperlink which still appears below the section 'Your portfolio'. This seems to have changed yesterday afternoon for me [HTH]
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Post by baronhardup on Jul 25, 2019 8:33:57 GMT
Have I just stumbled upon another unwanted modification? I now cannot find where to download Payment Data by Contract. This enables me see when upcoming payments are due in the days and months ahead. NOT ANY MORE!!! I was able to do this for my accounts yesterday, but now I've come to do it for my wife's account today - it gorn!!! GRRR!!!!
You can find this under the 'Total' hyperlink which still appears below the section 'Your portfolio'. This seems to have changed yesterday afternoon for me [HTH]
OMG. Thank you for the assistance - with your help, I found it. But really... alright it's underlined so its a hyperlink - but hyperlinks are normally blue. I had thought the pink letting and underlining was all part of the new childish colour scheme!!!
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Post by propman on Jul 25, 2019 8:58:59 GMT
You can find this under the 'Total' hyperlink which still appears below the section 'Your portfolio'. This seems to have changed yesterday afternoon for me [HTH]
OMG. Thank you for the assistance - with your help, I found it. But really... alright it's underlined so its a hyperlink - but hyperlinks are normally blue. I had thought the pink letting and underlining was all part of the new childish colour scheme!!! While all the changes are annoying, on the plus side I would rather we had a chance to discover these piecemeal so that my pale fawn fluff can stay on top of it. If they had presented all these changes in one go, i think I would have thrown my hand in!
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Post by propman on Jul 25, 2019 10:48:13 GMT
Just found that the order of my rolling offers is by order number NOT the order of precedence in the matching queue. not looked before so I don't know whether this is a new "feature", but this is not the case on the 5 year market.
In addition, on 1 year market, there are a lot of offers at 4.5% when MR recently was only at that level on Monday before going back up to 4.6%. It is possible that this is money lent at MR on Monday (ie including the repayments that would have been made on Saturday & Sunday if these had been banking days). This could never have arisen when MR was calculated only on 1 day's lending, but "interesting" if offers made at MR can have their rates reduced but not increased! Another example of "gaming the system" by RS!
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aju
Member of DD Central
Posts: 3,484
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Post by aju on Jul 25, 2019 16:11:23 GMT
Ok so I just been looking at RS today - just checking my unmatched items and it seems they have fixed the link in the 5Y unmatched queue it now links to the relevant queue item again. The change item goes to the 5Y market screen that also has the unmatched items!. The cancel order now works too. Seems to me they are creating screens for the sake of it but I guess it keeps someone in a job ... Edit: The latest invest screen is quite sneaky, IMHO, for market lending its roughly similar but whereas the old screen has the text "Set your own rate" or something to that effect, the new one has an even more obscure red pencil, hovering over this it says "Set your rate" clicking it takes one to the old set your own rate screen. But when I first hit it today I was a little bit concerned they have removed the option.
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aju
Member of DD Central
Posts: 3,484
Likes: 917
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Post by aju on Jul 25, 2019 17:14:01 GMT
OMG. Thank you for the assistance - with your help, I found it. But really... alright it's underlined so its a hyperlink - but hyperlinks are normally blue. I had thought the pink letting and underlining was all part of the new childish colour scheme!!! While all the changes are annoying, on the plus side I would rather we had a chance to discover these piecemeal so that my pale fawn fluff can stay on top of it. If they had presented all these changes in one go, i think I would have thrown my hand in! I kinda agree to a fashion but when unfinished/broken screens are thrown at us for me its completely unacceptable. Whilst I can personally work my way through this, having access to tools that enable me to cushion at least the very esoteric kids colouring book style means that I am only suffering with the flow logic which to be brutally honest is somewhat curious. I wonder if the developers are on some form of Lewis Carroll type substances some days or perhaps they are just located in Luton (In the vicinity of the hatter factory!). I'm guessing the How to manual may not be forthcoming.
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travolta
Member of DD Central
Posts: 1,458
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Post by travolta on Jul 25, 2019 17:20:35 GMT
complete impasse on basic functions right now. Spose everyone is fiddling with their rates. I find I'm having to return to the main portfolio screen just to move between accounts. I like RS but have been removing capital recently as the site is becoming unwieldy and low interest rates compared to 2 years ago.
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travolta
Member of DD Central
Posts: 1,458
Likes: 1,167
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Post by travolta on Jul 26, 2019 12:33:22 GMT
complete impasse on basic functions right now. Spose everyone is fiddling with their rates. I find I'm having to return to the main portfolio screen just to move between accounts. I like RS but have been removing capital recently as the site is becoming unwieldy and low interest rates compared to 2 years ago. Just re-remarking that I'm still having to return to the Portfolio page to navigate between Everyday and Isa as RH dropdown not responding, but I'm sure that you are working on it
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Greenwood2
Member of DD Central
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Post by Greenwood2 on Jul 26, 2019 14:15:06 GMT
Is it me, or have they not fed the hamster recently. Extremely slow to respond and no indication it is doing anything while waiting!
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