min
Member of DD Central
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Post by min on Sept 6, 2019 10:37:15 GMT
I am about to lose the email address that I used to register with Collateral. I have emailed BDO on 3 separate occasions over several months requesting that they change my registered email. I have had no response. Last week I made the same request using the contact form on their website. Again without a response. I am considering making a complaint about them to the Information Commissioner’s Office. Has anyone else had a similar experience and does anyone have any advice?
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iRobot
Member of DD Central
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Post by iRobot on Sept 6, 2019 12:07:26 GMT
I am about to lose the email address that I used to register with Collateral. I have emailed BDO on 3 separate occasions over several months requesting that they change my registered email. I have had no response. Last week I made the same request using the contact form on their website. Again without a response. I am considering making a complaint about them to the Information Commissioner’s Office. Has anyone else had a similar experience and does anyone have any advice? The Creditors Committee might be able to action something for you - or at least elicit a response. Tagging Monetus
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Monetus
Member of DD Central
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Post by Monetus on Sept 6, 2019 12:07:59 GMT
I am about to lose the email address that I used to register with Collateral. I have emailed BDO on 3 separate occasions over several months requesting that they change my registered email. I have had no response. Last week I made the same request using the contact form on their website. Again without a response. I am considering making a complaint about them to the Information Commissioner’s Office. Has anyone else had a similar experience and does anyone have any advice? The Creditors Committee might be able to action something for you - or at least elicit a response. Tagging Monetus Yeah PM me your old and new email and I'll take care of it and find out what's going on.
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min
Member of DD Central
Posts: 615
Likes: 182
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Post by min on Sept 6, 2019 20:09:33 GMT
Sorted now. Thanks for your help @monetus
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amanda373
Anyone downloaded the full transcript of the Court Session with the FCA. .?
Posts: 56
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Post by amanda373 on Sept 7, 2019 21:32:15 GMT
My experience regarding an email contact was ignored ..as I never got a reply even after I called first.
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Post by boomorbust on Oct 16, 2019 11:36:58 GMT
The Creditors Committee might be able to action something for you - or at least elicit a response. Tagging Monetus Yeah PM me your old and new email and I'll take care of it and find out what's going on.
I also sent a change of address email a fews days ago with no response. Can I PM you details please?
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Monetus
Member of DD Central
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Post by Monetus on Oct 17, 2019 7:35:15 GMT
Yeah PM me your old and new email and I'll take care of it and find out what's going on.
I also sent a change of address email a fews days ago with no response. Can I PM you details please?
Yes send them over.
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Post by boomorbust on Oct 17, 2019 11:13:19 GMT
I also sent a change of address email a fews days ago with no response. Can I PM you details please?
Yes send them over. Thanks - PM sent.
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mrk
Posts: 807
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Post by mrk on Oct 21, 2019 16:16:34 GMT
I sent them an email to notify of my change of home (not email) address, but again no replies. Any idea if they do need my new home address in the first place?
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bulletbill
Member of DD Central
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Post by bulletbill on Oct 31, 2019 18:05:34 GMT
Can I ask the Creditors Committee are you satisfied with the work BDO are doing? From where I’m standing it’s wholly inadequate and unprofessional. I was wondering whether we could start a petition to have them removed and changed.
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Monetus
Member of DD Central
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Post by Monetus on Oct 31, 2019 20:45:35 GMT
Can I ask the Creditors Committee are you satisfied with the work BDO are doing? From where I’m standing it’s wholly inadequate and unprofessional. I was wondering whether we could start a petition to have them removed and changed. Where you are standing is unfortunately without the necessary facts or information to be able to make an informed decision (through no fault of your own) due to the fact that the complex and sensitive nature of this administration means very little can be shared in the public domain. The handful of people who do know what's going on have all signed NDAs. You don't have to start a petition there is a specific process to follow. You can also make a complaint about an insolvency practitioner here: www.gov.uk/complain-about-insolvency-practitionerI personally see zero benefit to BDO being replaced currently - just additional expense and delay. I can't speak for other Creditors Committee members.
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bulletbill
Member of DD Central
Posts: 90
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Post by bulletbill on Nov 1, 2019 13:53:56 GMT
Can I ask the Creditors Committee are you satisfied with the work BDO are doing? From where I’m standing it’s wholly inadequate and unprofessional. I was wondering whether we could start a petition to have them removed and changed. Where you are standing is unfortunately without the necessary facts or information to be able to make an informed decision (through no fault of your own) due to the fact that the complex and sensitive nature of this administration means very little can be shared in the public domain. The handful of people who do know what's going on have all signed NDAs. You don't have to start a petition there is a specific process to follow. You can also make a complaint about an insolvency practitioner here: www.gov.uk/complain-about-insolvency-practitionerI personally see zero benefit to BDO being replaced currently - just additional expense and delay. I can't speak for other Creditors Committee members. Point accepted. If you believe BDO are doing a good/adequate job then I’m happy to accept that. I’ve followed your posts in various groups on here and I have respect and trust in your judgement and impartiality. Thanks for taking the time to reply.
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