pikestaff
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Post by pikestaff on Oct 29, 2014 9:47:23 GMT
I've just paid money to Assetz (or tried to) for the first time since the Go Cardless facility ended. I'm paying to the correct account. Two questions:
1. Normally when I make a "faster payment" I get an immediate confirmation. This time my bank's website thought for a minute or so and then gave me a message along the lines of "Payment in process. Do not make it again unless it again unless it is credited back to your account." Which suggests a problem (hopefully temporary) with the interface between my bank and their bank. Has anyone else had similar problems?
2. When the process works, what is peoples' experience of when the money actually appears in their account? The website says "Bank receipts are uploaded onto the website on the next working day". Should I expect the money to be there at the start of the day, or not?
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spockie
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Post by spockie on Oct 29, 2014 9:49:05 GMT
From my experience, it's normally there around 9.30 the following day.
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sl75
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Post by sl75 on Oct 29, 2014 9:52:06 GMT
Last time I did it, it was around 12:00 the next day.
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ianb
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Post by ianb on Oct 29, 2014 9:54:35 GMT
I put some in Monday morning, and it was credited Tuesday morning quite early. On the bank message, I suppose it depends on whether you get that for any transfer, or just this one. Hopefully, the former, else its eek-time.
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bigfoot12
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Post by bigfoot12 on Oct 29, 2014 9:58:54 GMT
I paid some in yesterday and it arrived about half an hour ago.
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pikestaff
Member of DD Central
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Post by pikestaff on Oct 29, 2014 10:06:01 GMT
Thanks everybody for the quick replies. ianb, it's eek time (sort of). I've had this problem once before and it resolved itself within 24 hours. |
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Neil
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Post by Neil on Oct 29, 2014 11:06:49 GMT
My bank must hate me. My "Faster Payments" to Assetz never show up the next day.
On the 21st Oct I made the payment. It arrived in my Assetz account at 11:15AM on 23rd Oct.
On the 27th Oct I made another payment. It arrived in my Assetz account at 9:15AM today (29th Oct).
Does it make a difference when you send the payment? I think I placed the payments during the afternoon.
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Post by davidricketts1 on Oct 29, 2014 11:28:56 GMT
Thanks everybody for the quick replies. ianb, it's eek time (sort of). I've had this problem once before and it resolved itself within 24 hours. Pikestaff - do you want to PM me as I can check the bank account for you. I'll need your name, lender reference and the amount.
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Post by davidricketts1 on Oct 29, 2014 11:30:05 GMT
My bank must hate me. My "Faster Payments" to Assetz never show up the next day. On the 21st Oct I made the payment. It arrived in my Assetz account at 11:15AM on 23rd Oct. On the 27th Oct I made another payment. It arrived in my Assetz account at 9:15AM today (29th Oct). Does it make a difference when you send the payment? I think I placed the payments during the afternoon.
Yes it does make a difference Neil. If you process your transfer after normal banking hours (say 4.30 or so) then it won't actually credit into our bank account the following day and then only be transferred into your lender account on the day after that.
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Neil
Posts: 40
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Post by Neil on Oct 31, 2014 16:39:02 GMT
My bank must hate me. My "Faster Payments" to Assetz never show up the next day. On the 21st Oct I made the payment. It arrived in my Assetz account at 11:15AM on 23rd Oct. On the 27th Oct I made another payment. It arrived in my Assetz account at 9:15AM today (29th Oct). Does it make a difference when you send the payment? I think I placed the payments during the afternoon.
Yes it does make a difference Neil. If you process your transfer after normal banking hours (say 4.30 or so) then it won't actually credit into our bank account the following day and then only be transferred into your lender account on the day after that.
. I thought I'd try sending another payment to see what happens. I did the "Faster Payment" with my bank yesterday (30th Oct) at 2:03PM and once again it hasn't reached my Assetz account today. It's probably my bank to be honest - they are trying to get rid of their customers so it wouldn't surprise me if they "delay" Faster Payments.
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Post by Ton ⓉⓞⓃ on Oct 31, 2014 16:42:33 GMT
Yes it does make a difference Neil. If you process your transfer after normal banking hours (say 4.30 or so) then it won't actually credit into our bank account the following day and then only be transferred into your lender account on the day after that.
. I thought I'd try sending another payment to see what happens. I did the "Faster Payment" with my bank yesterday (30th Oct) at 2:03PM and once again it hasn't reached my Assetz account today. It's probably my bank to be honest - they are trying to get rid of their customers so it wouldn't surprise me if they "delay" Faster Payments. That's a bit of a concern, my suggestion is it might be your dark glasses,try taking them off... 
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spockie
Member of DD Central
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Post by spockie on Oct 31, 2014 16:44:36 GMT
That's a bit of a concern, my suggestion is it might be your dark glasses,try taking them off... Is that why you got rid of your crash helmet, Ton ⓉⓞⓃ?
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Post by davidricketts1 on Oct 31, 2014 16:54:09 GMT
Yes it does make a difference Neil. If you process your transfer after normal banking hours (say 4.30 or so) then it won't actually credit into our bank account the following day and then only be transferred into your lender account on the day after that.
. I thought I'd try sending another payment to see what happens. I did the "Faster Payment" with my bank yesterday (30th Oct) at 2:03PM and once again it hasn't reached my Assetz account today. It's probably my bank to be honest - they are trying to get rid of their customers so it wouldn't surprise me if they "delay" Faster Payments.
Hi Neil
If you PM me your details in the next 10 minutes (I'm going home as I'm knackered...) I'll check the bank for you.
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Neil
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Post by Neil on Oct 31, 2014 17:17:37 GMT
davidricketts1. I thought I'd try sending another payment to see what happens. I did the "Faster Payment" with my bank yesterday (30th Oct) at 2:03PM and once again it hasn't reached my Assetz account today. It's probably my bank to be honest - they are trying to get rid of their customers so it wouldn't surprise me if they "delay" Faster Payments. That's a bit of a concern, my suggestion is it might be your dark glasses,try taking them off... Just to confirm that David has checked for me. My "Faster Payment" didn't get to Assetz until this morning. I really should ditch my useless bank but I want to spite them by staying as long as possible ... Also, I can't take my sunglasses off as I'm shy! Now look what you've done - I've grown a beard!
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