benaj
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Post by benaj on Nov 8, 2019 12:42:15 GMT
Be honest about your feeling.
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seb8072
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Post by seb8072 on Nov 8, 2019 13:12:43 GMT
How can it be "too early to say" if you're talking about "this point Nov '19"?
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Post by rhea117 on Nov 8, 2019 13:27:09 GMT
It is a big no from me. 6 months to pay out DFL012 and checking our bank accounts 17 times................and there is no transparency on the 45% and the "missing/unaccounted" c£2m
I wish they spent their time (and our money) on loan recoveries. All that time and money wasted on AML, not good! Not to mention the silly waste of time of us sending cert. doc.
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sl75
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Post by sl75 on Nov 8, 2019 13:34:10 GMT
How can it be "too early to say" if you're talking about "this point Nov '19"? Because not all information about what has been involved in "the administration so far" is public knowledge yet.
I may be happy with the administration process so far if it later transpires that huge amounts of work had been going on in the background of which the so-called AML checks were an important part to secure our interests and avoid monies going to inappropriate parties.
I may be unhappy with the administration process so far if we later discover that all the delays to date had no deeper purpose behind them and were indeed just a pointless box-ticking exercise.
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michaelc
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Say No To T.D.S.
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Post by michaelc on Nov 8, 2019 13:38:23 GMT
Haven't voted in this yet but consider that I haven't received a penny from the administrators of COL which went tits up was it a year and a half ago?
Yes there probably are reasons for that but IMO the administrators could do a lot better regarding communication. There are statutory minimums in this area but those administrators seemed to have excelled themselves even forcing members of this forum to sign NDAs so that they can't report on the lack of progress.
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seb8072
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Post by seb8072 on Nov 8, 2019 14:21:22 GMT
How can it be "too early to say" if you're talking about "this point Nov '19"? Because not all information about what has been involved in "the administration so far" is public knowledge yet.
I may be happy with the administration process so far if it later transpires that huge amounts of work had been going on in the background of which the so-called AML checks were an important part to secure our interests and avoid monies going to inappropriate parties.
I may be unhappy with the administration process so far if we later discover that all the delays to date had no deeper purpose behind them and were indeed just a pointless box-ticking exercise.
To my thinking, the fact that the poll states "this point Nov '19" precludes anything we may or may not know in the future but refers to what we know now Nov '19
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quidco
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Post by quidco on Nov 8, 2019 16:22:00 GMT
Looking at the most recent loan updates the impression I got is that all the administrators have done is continue to manage the recoveries that were already with receivers, do some kind of beauty contest to nominate some lawyers (Shoosmiths) and do all this self initiated AML/KYC billable activity.
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Post by brightspark on Nov 8, 2019 20:05:14 GMT
Not a happy bunny. Secrecy always makes me suspicious.
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Godanubis
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Anubis is known as the god of death and is the oldest and most popular of ancient Egyptian deities.
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Post by Godanubis on Nov 8, 2019 20:31:44 GMT
1000% better than COL at least I got 1% back of capital so far.
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sydb
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Post by sydb on Nov 8, 2019 21:53:56 GMT
This sounds like the same question that we had for the referendum: 'Would you like to make a complaint?'
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sussexlender
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Cheat seeking missile
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Post by sussexlender on Nov 9, 2019 9:28:10 GMT
E mail sent out to investors addressed to "Test first name" then reissued with the investor surname misspelt. So much for careful AML checks.
When chased several time they sent me an E mail with an attachment of a back dated e mail - which I had not received - to state that my account is now active.
Curious how I received all their other computer generated and / or non replies to my reasonable requests for information.
No detailed reply to requests for information concerning the AML procedure and the reason for matters to be further checked following the Experian trawl.
Unreasonable delay in excess of 2 months (and continuing) of the distribution of money received by RSM from a refinance but withheld from all investors.
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Post by tigerbalm on Nov 9, 2019 10:34:04 GMT
E mail sent out to investors addressed to "Test first name" then reissued with the investor surname misspelt. So much for careful AML checks. When chased several time they sent me an E mail with an attachment of a back dated e mail - which I had not received - to state that my account is now active. Curious how I received all their other computer generated and / or non replies to my reasonable requests for information. No detailed reply to requests for information concerning the AML procedure and the reason for matters to be further checked following the Experian trawl. Unreasonable delay in excess of 2 months (and continuing) of the distribution of money received by RSM from a refinance but withheld from all investors. I agree with sussexlender above. The lack of attention to detail leads to a lack of faith in their abilities - maybe that is what one should expect for £400 per hour.
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michaelc
Member of DD Central
Say No To T.D.S.
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Post by michaelc on Nov 9, 2019 15:26:02 GMT
E mail sent out to investors addressed to "Test first name" then reissued with the investor surname misspelt. So much for careful AML checks. When chased several time they sent me an E mail with an attachment of a back dated e mail - which I had not received - to state that my account is now active. Curious how I received all their other computer generated and / or non replies to my reasonable requests for information. No detailed reply to requests for information concerning the AML procedure and the reason for matters to be further checked following the Experian trawl. Unreasonable delay in excess of 2 months (and continuing) of the distribution of money received by RSM from a refinance but withheld from all investors. My guess is there's one poor guy like me (ex software engineer) being asked for a million little tasks to match up this system with that one and being charged out at 25x his salary. Sending out those templated emails doesn't smack of a team in full control of quality and process does it? Perhaps that's good though because if we were paying for a team god only knows how much that would cost. The other possibility is that there is a team but its in Bangalore or somewhere else in a different time zone with poor communication being charged out at 250x their salaries.
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Godanubis
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Anubis is known as the god of death and is the oldest and most popular of ancient Egyptian deities.
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Post by Godanubis on Nov 9, 2019 16:56:28 GMT
1000% better than COL at least I got 1% back of capital so far. Just got 1% equivalent of capital in FS added to my account from full payment + interest from an investment. Ready for paying to my bank whenever that is.
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daveb
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Post by daveb on Nov 9, 2019 22:02:35 GMT
I'm pleased to say I only got emails addressed to me, not to testfirstname. And I have at least got a bit of money back. It all seems very slow but that may not be entirely the fault of the administrators- would be happier if the pace picked up a bit.
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