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Post by jackpease on Nov 12, 2014 6:23:44 GMT
I'm starting new thread on this as it doesn't seem to be going away and i'm not entirely sure its related to the super slow website problems
As I see it saturday's and sunday's run didn't happen, a warning went up on sunday night and some money was credited (didn't seem like enough to me). i am not sure tuesday's was done, and tues/weds overnight run has yet to happen (it normally has by this time).
JP
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min
Member of DD Central
Posts: 615 
Likes: 182
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Post by min on Nov 12, 2014 7:22:41 GMT
Looking at the due dates for 'processing ' loans, I've got 2 dated 7/11/14' one each for 8th and 9th, none for 10th and a whole load for 11th. Also didn't feel like enough from 8th/9th and didn't think 10th had run.
Being FC would be too much to ask to tell us what's going on.
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Post by davee39 on Nov 12, 2014 8:17:13 GMT
As I see it now, the payments due on the 11th are in 'processing'. The run for the 12th has not started (at 08.00) because these are still showing as 12th Nov in my Loans List. In the other place the problem was reported as fixed by an FC apologist.
The history seems to have been
Monday - Saturday and Sunday were run
Tuesday - Monday repayments run, Tuesdays partly run and into processing
Wednesday (so far) nothing has moved.
I imagine the re-runs would only make a slow website even worse by using up processor time better spent elsewhere.
I checked my transaction history for the dates when the runs caught up and it looks to be complete.
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Post by valerieb on Nov 12, 2014 11:28:11 GMT
All my payments for the 11th are still processing and nothing appears to be happening for loans due for today. Do you think FC put their clock back 24 hours instead of one?
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Post by longjohn on Nov 12, 2014 14:25:44 GMT
My payments for the 9th arrived this morning. Payments due on 11th are in processing. I've got three due today that are currently live.
John
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baz657
Member of DD Central
Posts: 500
Likes: 189
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Post by baz657 on Nov 12, 2014 17:16:09 GMT
There is another announcement on the site in regard to 11th and 12th payments and these have been slowly trickling in all afternoon.
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Post by davee39 on Nov 13, 2014 9:32:04 GMT
Well yes.
11th & 12th now in
13th failed again
I make that six overnight failures in a row. Time for FC to look for a new IT supplier.
Is is it just my previous experience which makes me wonder in which continent such a poor service is based?
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baz657
Member of DD Central
Posts: 500
Likes: 189
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Post by baz657 on Nov 13, 2014 10:19:08 GMT
Available funds have increased today yet there are no transactions showing since yesterday and loan parts listed as sold not showing in transactions.
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Post by davee39 on Nov 13, 2014 16:27:49 GMT
Over there it is suggested that the runs are failing due to a code change and a semi-manual process is getting the repayments processed.
Why have they not just restored the original functionality?
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