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Post by chielamangus on Nov 14, 2014 13:30:37 GMT
Just received an email that this is to revert to the pre-bid stage. But does that give us our cash back which has been sitting around for a very long time earning nothing? If it doesn't, then it damned well should.
An hour later: and it damn well has! Thank you, all.
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oldgrumpy
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Post by oldgrumpy on Nov 14, 2014 13:45:13 GMT
I expect it'll appear on our cash accounts this afternoon because prebids are retractable. I shall retract mine, but they'd better pay all the interest and the 0.5% cashback for idle money since they called in shadowbids!
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Post by mrclondon on Nov 14, 2014 13:52:40 GMT
AIUI the new website doesn't know about the concept of pre-bids (and hence retraction there-of). I have queried this with AC, and have been promised a response in due course.
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Post by Ton ⓉⓞⓃ on Nov 14, 2014 14:09:00 GMT
The email's from Emma in old London town, being a bit of a back water they don't know that pre-bids, well any bids for that matter are no longer de rigueur.
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oldgrumpy
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Post by oldgrumpy on Nov 14, 2014 14:15:42 GMT
The email's from Emma in old London town, being a bit of a back water they don't know that pre-bids, well any bids for that matter are no longer de rigueur. I expect davidricketts knows wot swot and will let us no toot sweet.
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Post by davidricketts1 on Nov 14, 2014 14:40:10 GMT
The email's from Emma in old London town, being a bit of a back water they don't know that pre-bids, well any bids for that matter are no longer de rigueur. I expect davidricketts knows wot swot and will let us no toot sweet.
Dom and I were discussing this very thing when we received the email from mrclondon.
I have just this minute reverted the auction to preview (blame our systems for the revert as that is what it says!) so perhaps you can let me know what you see.
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oldgrumpy
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Post by oldgrumpy on Nov 14, 2014 14:42:34 GMT
Thank you, David (including for the correct use of the word "revert"  ). Edit: I see the cash in my cash account. No evidence on the site that the loan ever existed let alone details of accrued interest outstanding. |
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Post by batchoy on Nov 14, 2014 14:56:34 GMT
Thank you, David (including for the correct use of the word "revert" ). Edit: I see the cash in my cash account. No evidence on the site that the loan ever existed let alone details of accrued interest outstanding. I see a lump of cash in my cash account that is not accounted for in either of the statements (which still don't work properly) so it could be that.
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oldgrumpy
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Post by oldgrumpy on Nov 14, 2014 15:24:50 GMT
Thank you, David (including for the correct use of the word "revert" ). Edit: I see the cash in my cash account. No evidence on the site that the loan ever existed let alone details of accrued interest outstanding. I see a lump of cash in my cash account that is not accounted for in either of the statements (which still don't work properly) so it could be that. Yes, the red figure showing I have transferred the money out into my MLIA shows on my Cash Statement now, but the black figure showing the money was in the account in the first place still hasn't been posted.
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Post by batchoy on Nov 14, 2014 15:39:35 GMT
I see a lump of cash in my cash account that is not accounted for in either of the statements (which still don't work properly) so it could be that. Yes, the red figure showing I have transferred the money out into my MLIA shows on my Cash Statement now, but the black figure showing the money was in the account in the first place still hasn't been posted. At the moment my Cash Account £500 adrift of the entries in the Cash Account Statement, given that this reflects the amount in this loan I am guessing that this is where it has magically appeared from. The problem that I have with the statements remains that because I have my MLIA set to withdraw all income entries go straight onto the Cash Account Statement, but transfers between accounts are reflected on both account statements and purchases in the MLIA are reflected in the Manual Investment Account Statement thus the two statements cannot be reconciled with each other and to do a reconciliation with my accounts I have to mess about with the figures.
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oldgrumpy
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Post by oldgrumpy on Nov 14, 2014 15:50:53 GMT
PintheA syndrome!
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Post by Come_on_Grandad on Nov 14, 2014 18:09:01 GMT
Thank you, David (including for the correct use of the word "revert" ). Edit: I see the cash in my cash account. No evidence on the site that the loan ever existed let alone details of accrued interest outstanding. I see a lump of cash in my cash account that is not accounted for in either of the statements (which still don't work properly) so it could be that. At the time, early September, when you made the bids there was an entry in your statement for the bid value with a status of "forward". Today, that status has been changed to "deleted". This is as it was under the old system, and it has been remarked before that this was a most unsatisfactory way of handling failed auctions. What is new that the website display of the statement no longer shows the entry status, and those September entries thus appear to have vanished. That is, you don't get to see the status change without downloading the cash statement csv into excel. An additional level of unsatisfactory!
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Post by batchoy on Nov 15, 2014 8:24:05 GMT
I see a lump of cash in my cash account that is not accounted for in either of the statements (which still don't work properly) so it could be that. At the time, early September, when you made the bids there was an entry in your statement for the bid value with a status of "forward". Today, that status has been changed to "deleted". This is as it was under the old system, and it has been remarked before that this was a most unsatisfactory way of handling failed auctions. What is new that the website display of the statement no longer shows the entry status, and those September entries thus appear to have vanished. That is, you don't get to see the status change without downloading the cash statement csv into excel. An additional level of unsatisfactory! You're right I had forgotten how badly AC handles failed auctions. Even so according to the dashboard the bid and associated funds were in my MLIA thus the funds should have gone into that account first then been transferred to my cash account but there is no movement shown between the two accounts. The sum has in effect just appeared in my cash account balance.
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sl75
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Post by sl75 on Nov 15, 2014 9:20:51 GMT
You're right I had forgotten how badly AC handles failed auctions. Even so according to the dashboard the bid and associated funds were in my MLIA thus the funds should have gone into that account first then been transferred to my cash account but there is no movement shown between the two accounts. The sum has in effect just appeared in my cash account balance. It looks like, in effect, the "settled bids" should be included in the cash account rather than in the MLIA... all bids were made from the cash account, shadow bids have to be settled from the cash account, and by the look of it, the money is still reserved within the cash account rather than MLIA, as that's where it ends up when the bids are cancelled. I was personally surprised to see the total having been added to MLIA rather than cash, and took this as an indication that, contrary to my previous suppositions, money would be returned to the MLIA from failed bids rather than to cash. Perhaps nobody told the guys doing the front-end website work how the back-end worked?
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