pom
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Post by pom on Jul 23, 2015 16:15:49 GMT
You seem to be using US format dates ??
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jonah
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Post by jonah on Jul 23, 2015 16:42:27 GMT
It does read pretty well. Seems odd that you have to put cash into a queue to see the size of the queue though. Is that on the 'to fix' list?
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Post by Matthew on Jul 23, 2015 22:57:43 GMT
Yes absolutely. We plan on releasing a lot more data on the current balance of lenders and borrowers and market liquidity. This all needs to be made available prior to funding your account.
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pom
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Post by pom on Jul 27, 2015 16:20:48 GMT
Yes - but mine has just changed to what you just lost (ie green loaned, dark blue allocated) - last week the on loan was a dark red colour...and before that...green again I think  |
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pom
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Post by pom on Jul 27, 2015 18:18:43 GMT
OK less than impressed now - was matched last week while the rate was 6.6%....the borrower has clearly delayed accepting the offer until today and so now I only get 6.4?! that just seems wrong - if they are matched they should take/decline that offer not be able to wait until the rate drops.
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Post by Matthew on Jul 27, 2015 19:02:02 GMT
Hi pom and EJi - I think the rate showing on your My Loans screen is currently the Base Rate i.e. not annualised. So if it is listed as 6.4% that's actually the 6.6% annualised (compounded) rate you're expecting. I'll check and have this updated tomorrow if that is the case. It would help if (one of) you would email your account details to our customer service team (cs@lendingworks.co.uk) so they can confirm this is the case. Thanks |
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Post by Matthew on Jul 27, 2015 19:23:39 GMT
Loans that completed over the weekend but were paid out today will likely still be at 6.6% (which equates to a base rate of 6.4%), so it would be worth sending the CS team a screenshot of your My Loans screen, or your details, so we can confirm. Either way, we'll get that screen updated if that is the case. We'll also soon be adding a CSV download of My Loans which will show both BaseRate and AnnualRate  |
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Post by Matthew on Jul 27, 2015 19:31:49 GMT
Hey pomUnderstand the frustration if that did happen, notwithstanding comment above on rates. This can also work in your favour though so it's as fair as fixing the rate once an offer has been made. For example, if we fixed the rate once offered, and rates went up to 6.8% while you were locked into a 6.6% borrower who delayed, you'd be equally as miffed if other luckier lenders were allocated to this week's loans at 6.8%. I'd be surprised if many borrowers 'gamed' the system like that in any case. It's normally more a case of waiting to draw down funds to buy that car or vehicle etc. |
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Post by Matthew on Jul 27, 2015 19:34:43 GMT
Yes - but mine has just changed to what you just lost (ie green loaned, dark blue allocated) - last week the on loan was a dark red colour...and before that...green again I think I think the default colours just vary... Either way the lender area will be getting a well overdue makeover over the coming months. Much more information and usability.
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pom
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Post by pom on Jul 27, 2015 20:54:02 GMT
Hi pom and EJi - I think the rate showing on your My Loans screen is currently the Base Rate i.e. not annualised. So if it is listed as 6.4% that's actually the 6.6% annualised (compounded) rate you're expecting. I'll check and have this updated tomorrow if that is the case. It would help if (one of) you would email your account details to our customer service team (cs@lendingworks.co.uk) so they can confirm this is the case. Thanks Nope, because the 2 smaller portions that did complete last week shows on the my loans screen as 6.61%...
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Post by Matthew on Jul 27, 2015 21:02:56 GMT
OK - if you want me to check it out for you and confirm please just send an email with the Loan IDs to our CS team. |
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