Mikeme
Member of DD Central
Posts: 428 
Likes: 331
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Post by Mikeme on Mar 19, 2020 8:31:19 GMT
I have just looked at our dashboard and all withdrawals put back in.
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victors
Member of DD Central
Posts: 157
Likes: 86
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Post by victors on Mar 19, 2020 9:02:49 GMT
Same here.
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m2btj
Member of DD Central
Posts: 631
Likes: 772
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Post by m2btj on Mar 19, 2020 9:15:08 GMT
Mine have also returned to Cash Account QAA. I attempted to put them back into the 30 DAA to find that they are stuck in the lower paying interest account. The dashboard appears to have no functionality, I cannot withdraw or transfer funds from one account to the another.
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Mikeme
Member of DD Central
Posts: 428
Likes: 331
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Post by Mikeme on Mar 19, 2020 10:21:40 GMT
This is part of an email received yesterday :-
As a consequence, Access Account withdrawal requests from 12th March 2020 onwards are not able to be processed at this time but have been captured in the queue and will be processed in accordance with the stated operational protocols described here.)
We are writing to you specifically as you submitted a withdrawal request from 'Invested Idle Funds' swept into the Quick Access Account on 12th March 2020 which was not processed as a result of the cessation of “normal market conditions”. Please be assured that your request has been added to the queue in the correct position.
This has not been actioned now I can't request withdrawl.
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