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Post by Ace on Mar 28, 2020 23:17:13 GMT
I set my MLA "On Repayment" setting to "Withdraw All" to Cash Account last night, but it doesn't seem top be working. I've had a small payment from a loan sale today, but the cash hasn't been automatically sent to my Cash Account It's sitting in the MLA as Awaiting Investment. Perhaps it works for interest and capital payments but not for loan sales? I've never tried it before so wouldn't know.
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star dust
Member of DD Central
Posts: 2,998
Likes: 3,531
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Post by star dust on Mar 28, 2020 23:23:59 GMT
I set my MLA "On Repayment" setting to "Withdraw All" to Cash Account last night, but it doesn't seem top be working. I've had a small payment from a loan sale today, but the cash hasn't been automatically sent to my Cash Account It's sitting in the MLA as Awaiting Investment. Perhaps it works for interest and capital payments but not for loan sales? I've never tried it before so wouldn't know. I did that and also asked to withdraw* my total holding + a few £ to catch any stray nanopence. That ensures everything goes into your cash account, but should you want to purchase something you'll have to cancel the withdrawal first. On asking to withdraw more than is there it should move the 'awaiting investment' amount into your cash account.
* The white (withdraw) menu button second in from the right in the MLA box.
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Post by lynnanthony on Mar 29, 2020 7:34:03 GMT
I set my MLA "On Repayment" setting to "Withdraw All" to Cash Account last night, but it doesn't seem top be working. I've had a small payment from a loan sale today, but the cash hasn't been automatically sent to my Cash Account It's sitting in the MLA as Awaiting Investment. Perhaps it works for interest and capital payments but not for loan sales? I've never tried it before so wouldn't know. My experience is like yours, it seems to work for interest and capital but not for sales; I emailed Assetz asking about this a few days ago but have not yet received an answer.
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Post by lynnanthony on Mar 30, 2020 12:16:38 GMT
I set my MLA "On Repayment" setting to "Withdraw All" to Cash Account last night, but it doesn't seem top be working. I've had a small payment from a loan sale today, but the cash hasn't been automatically sent to my Cash Account It's sitting in the MLA as Awaiting Investment. Perhaps it works for interest and capital payments but not for loan sales? I've never tried it before so wouldn't know. My experience is like yours, it seems to work for interest and capital but not for sales; I emailed Assetz asking about this a few days ago but have not yet received an answer.
Reply received from Assetz today: "This appears to be a possible bug in
the system. I have raised this with our tech guys and will come back once I have
an update."
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Mikeme
Member of DD Central
Posts: 428 
Likes: 331
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Post by Mikeme on Mar 30, 2020 12:34:35 GMT
Try Withdraw Awaiting investment on MLA. My wifes account it happens automatically but mine I have to remove it
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Post by chris on Mar 30, 2020 13:13:00 GMT
My experience is like yours, it seems to work for interest and capital but not for sales; I emailed Assetz asking about this a few days ago but have not yet received an answer.
Reply received from Assetz today: "This appears to be a possible bug in
the system. I have raised this with our tech guys and will come back once I have
an update." It's not a bug, more two different systems for doing related but different things. The "On Repayment" option controls how interest and principal repayments are treated by the system. If you want loan sales to be returned then you need to submit a withdrawal request to the account for £x. This will return idle cash first, but should then return funds from loan sales as they occur until it's been fulfilled.
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