iano
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Post by iano on Mar 31, 2020 21:36:25 GMT
As I've said, I don't doubt bugs happen and I'm not demanding perfection - but seriously it's the first thing you're faced with the second you log in. It wasn't a bug per se, more an oversight in that the team were tasked with getting the vote live in a short timeframe. It will be corrected tomorrow morning. Thanks Chris, a mis-communication from management I can believe 
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baldpate
Member of DD Central
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Post by baldpate on Mar 31, 2020 22:16:59 GMT
As I've said, I don't doubt bugs happen and I'm not demanding perfection - but seriously it's the first thing you're faced with the second you log in. It wasn't a bug per se, more an oversight in that the team were tasked with getting the vote live in a short timeframe. It will be corrected tomorrow morning. I'm willing to believe you, pro-tem, chris , but I will be checking tomorrow morning - the moto is : trust, but verify! :-).
This has not been handled well!
Note also, please, that despite the vote having a deadline of 6th April (a full week away - so urgency is no excuse) it is NOT currently possible to amend your vote once cast - another deviation from the standard voting procedure - so consider carefully before you commit, people!
Whilst I strongly support the proposal, I equally strongly depracate the unneccesary mistakes made in its presentation.
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Mikeme
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Post by Mikeme on Mar 31, 2020 22:23:26 GMT
Baldpate Give them some slack. With all they've had to do in the past 2 weeks,yes only 2 weeks not surprising mistakes are made.
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Post by BrianC on Apr 1, 2020 1:23:22 GMT
jasonnewman - Can you state what your motives are!? You’re spamming every thread and starting your own trying to get your angry POV across. (Fair enough the post I quote isn’t angry or a good example but a lot of your others are) Do you not watch the news? Are you living in the real World? Are you even an Assetz investor? If you are then you’re acting in a way where you seem you’d rather lose everything just to get at AC. I disagree entirely with your sentiment and actually trust AC are doing there very best in the most difficult of circumstances. If we’re all going to see returns on our investments it will be through trusting AC through this rather than fighting them.
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Post by jasonnewman on Apr 1, 2020 6:53:04 GMT
jasonnewman - Can you state what your motives are!? You’re spamming every thread and starting your own trying to get your angry POV across. (Fair enough the post I quote isn’t angry or a good example but a lot of your others are) Do you not watch the news? Are you living in the real World? Are you even an Assetz investor? If you are then you’re acting in a way where you seem you’d rather lose everything just to get at AC. I disagree entirely with your sentiment and actually trust AC are doing there very best in the most difficult of circumstances. If we’re all going to see returns on our investments it will be through trusting AC through this rather than fighting them. You can disagree all you like. I simply want my money back and what AC management have done so far has made me very angry - Locking investor funds and telling them it is an IT glitch initially - Keeping a blog that is very hard to read and one that is not doing what it said it would i.e. pro rata withdrawals. People with small accounts should get small refunds rather than getting a large % of their cash back and eventually not incurring any losses - Changes the terms and conditions of business - Charging investors membership fees on locked funds -Not engaging with investors on these boards for most of the last 2 weeks I could go on - the situation is what it is but management actions and they way they have dealt with this looks poorly on them. That is my view you can disagree but that is my view.
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m2btj
Member of DD Central
Posts: 631
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Post by m2btj on Apr 1, 2020 9:36:13 GMT
jasonnewman - Can you state what your motives are!? You’re spamming every thread and starting your own trying to get your angry POV across. (Fair enough the post I quote isn’t angry or a good example but a lot of your others are) Do you not watch the news? Are you living in the real World? Are you even an Assetz investor? If you are then you’re acting in a way where you seem you’d rather lose everything just to get at AC. I disagree entirely with your sentiment and actually trust AC are doing there very best in the most difficult of circumstances. If we’re all going to see returns on our investments it will be through trusting AC through this rather than fighting them. You can disagree all you like. I simply want my money back and what AC management have done so far has made me very angry - Locking investor funds and telling them it is an IT glitch initially - Keeping a blog that is very hard to read and one that is not doing what it said it would i.e. pro rata withdrawals. People with small accounts should get small refunds rather than getting a large % of their cash back and eventually not incurring any losses - Changes the terms and conditions of business - Charging investors membership fees on locked funds -Not engaging with investors on these boards for most of the last 2 weeks I could go on - the situation is what it is but management actions and they way they have dealt with this looks poorly on them. That is my view you can disagree but that is my view. You simply want your money back! The government have thrown the economy under a bus & nothing is simple. Like it or not, you're no different to the rest of us & we're in this for the long haul!
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Post by chris on Apr 1, 2020 10:48:36 GMT
It wasn't a bug per se, more an oversight in that the team were tasked with getting the vote live in a short timeframe. It will be corrected tomorrow morning. Still seems to be there. Can it be taken down until has been properly coded to be bypassed to allow access the site as normal? I think in the absence of a full FAQ resolving all the anomalies contained in the text the process lacks validity. The fix will be live in the next 10-15 minutes
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,329
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Post by ilmoro on Apr 1, 2020 10:50:02 GMT
Still seems to be there. Can it be taken down until has been properly coded to be bypassed to allow access the site as normal? I think in the absence of a full FAQ resolving all the anomalies contained in the text the process lacks validity. The fix will be live in the next 10-15 minutes Yes, looks like crossed with my post as access is now available. Thanks
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Mikeme
Member of DD Central
Posts: 428
Likes: 331
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Post by Mikeme on Apr 1, 2020 10:51:05 GMT
Still seems to be there. Can it be taken down until has been properly coded to be bypassed to allow access the site as normal? I think in the absence of a full FAQ resolving all the anomalies contained in the text the process lacks validity. The fix will be live in the next 10-15 minutes Thanks. Would it be possible to cancel the original vote to stop THE NORMAL COMPLAINERS saying why should they have to email. Also reduce office workload. Thanks AC
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Post by chris on Apr 1, 2020 10:52:38 GMT
The fix will be live in the next 10-15 minutes Thanks. Would it be possible to cancel the original vote to stop THE NORMAL COMPLAINERS saying why should they have to email. Also reduce office workload. Thanks AC That would lead to complaints from those happy with their existing vote
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,329
Likes: 11,549
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Post by ilmoro on Apr 1, 2020 11:14:20 GMT
The fix will be live in the next 10-15 minutes Thanks. Would it be possible to cancel the original vote to stop THE NORMAL COMPLAINERS saying why should they have to email. Also reduce office workload. Thanks AC I suspect that's largely irrelevant … I don't envisage any of the 'disgusted of Tunbridge Wells' seeking to change their No votes 
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Mikeme
Member of DD Central
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Post by Mikeme on Apr 1, 2020 11:21:26 GMT
Thanks. Would it be possible to cancel the original vote to stop THE NORMAL COMPLAINERS saying why should they have to email. Also reduce office workload. Thanks AC I suspect that's largely irrelevant … I don't envisage any of the 'disgusted of Tunbridge Wells' seeking to change their No votes Agreed but it might have taken yet another reason for them to complain at those working so hard. 
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Post by dan1 on Apr 1, 2020 11:26:39 GMT
/Mod hat off
Look, I understand that emotions are running high at the moment, particularly following the email sent yesterday and the lender vote, but I would urge users not to snipe at each other. It can only harm the interests of lenders and investors in AC.
By all means challenge points from other users but please don't let it get personal.
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upperdeane
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Post by upperdeane on Apr 1, 2020 11:28:57 GMT
As I've said, I don't doubt bugs happen and I'm not demanding perfection - but seriously it's the first thing you're faced with the second you log in. It wasn't a bug per se, more an oversight in that the team were tasked with getting the vote live in a short timeframe. It will be corrected tomorrow morning. Hi chris . Its now the afternoon and I still cant log into my AC account without answering the survey. Why wasn't this corrected this-morning as promised and when will I be able to access my account without completing the survey?
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Post by chris on Apr 1, 2020 11:29:47 GMT
It wasn't a bug per se, more an oversight in that the team were tasked with getting the vote live in a short timeframe. It will be corrected tomorrow morning. Hi chris . Its now the afternoon and I still cant log into my AC account without answering the survey. Why wasn't this corrected this-morning as promised and when will I be able to access my account without completing the survey? You can click past it, just navigate away from the screen
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