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Post by mpn on May 1, 2020 18:52:56 GMT
So after waiting for the month end interest to arrive today I transfer my ISA cash balance to my non ISA standard account to make a withdrawal and it vanishes.
ot only release the least but their syst
I fully understand the current situation, but unlike the other three P2P companies I use AC manages to lose (hopefully temporarily) my cash balance.
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Post by hornetbrad on May 1, 2020 18:56:16 GMT
I just did the same and it took a good 20 minutes before it showed up in Cash (non-ISA) account for withdrawal.
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chris1200
Member of DD Central
Posts: 827
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Post by chris1200 on May 1, 2020 18:56:40 GMT
So after waiting for the month end interest to arrive today I transfer my ISA cash balance to my non ISA standard account to make a withdrawal and it vanishes. ot only release the least but their syst I fully understand the current situation, but unlike the other three P2P companies I use AC manages to lose (hopefully temporarily) my cash balance. Just wait a few more minutes and it will appear. Sometimes the transfer is a little slow. Be patient.
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ceejay
Posts: 975 
Likes: 1,149
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Post by ceejay on May 1, 2020 22:57:58 GMT
Me too. Took just over 30 minutes. Frustrating. The only clue of the pending transfer is hidden behind the little question mark in the Cash Account (Std) box.
This UI puts a lot of weight on those little question marks!
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puddleduck
Member of DD Central
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Post by puddleduck on May 2, 2020 9:06:21 GMT
I've noticed this a couple of times - on the old UI this is flagged up as a 'pending transfer' - it seems to go through within about half an hour or so.
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gmitz
Posts: 71
Likes: 22
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Post by gmitz on May 2, 2020 9:15:05 GMT
After the transfer, go to Cash Account Transactions. You will see your transfer there and when you go back, your money will appear in the account.
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blender
Member of DD Central
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Post by blender on May 2, 2020 10:38:12 GMT
I had this problem for a few days, and the cash account showed that the money had gone into a 'holding account'. I rather feared that this would be like Father Ted's case, where the money was 'resting' in his account, But today it is all fixed -flushed through by the interest.
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