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Post by cheapaschips on May 14, 2020 16:50:58 GMT
Is anyone else having problems getting onto the Ratesetter website?
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jcb208
Member of DD Central
Posts: 821 
Likes: 608
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Post by jcb208 on May 14, 2020 16:54:04 GMT
Nope
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Post by sebp on May 14, 2020 16:56:50 GMT
No all ok on my side
However I see a new info that was not there earlier:
Just below the "Amount on loan" I see now
"£xxxxx pending release"
Is it the same for everyone?
Thanks for your feedback
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cb25
Posts: 3,523
Likes: 2,666
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Post by cb25 on May 14, 2020 17:03:13 GMT
No all ok on my side However I see a new info that was not there earlier: Just below the "Amount on loan" I see now
"£xxxxx pending release"Is it the same for everyone? Thanks for your feedback Not on mine. Have you entered instruction(s) to Release Your Investment early? I haven't.
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Post by sebp on May 14, 2020 17:43:18 GMT
No all ok on my side However I see a new info that was not there earlier: Just below the "Amount on loan" I see now "£xxxxx pending release" Is it the same for everyone? Thanks for your feedback Yes, but it doesn't make any sense - shows more than my holdings. Yes I asked for full FYI on access And as everyone else it shows more that I have remaining...I guess it is another useless info...wait and see then
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beagle
Investor in ratesetter, funding circle, lendy (lesson learnt) and AC
Posts: 670
Likes: 322
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Post by beagle on May 14, 2020 21:58:33 GMT
no problems here
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Post by cinereus on May 28, 2020 19:08:48 GMT
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johnt
Investing in Ratesetter, Zopa and Assetz Capital since 2013
Posts: 127
Likes: 71
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Post by johnt on May 28, 2020 21:08:44 GMT
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beagle
Investor in ratesetter, funding circle, lendy (lesson learnt) and AC
Posts: 670
Likes: 322
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Post by beagle on May 28, 2020 22:16:36 GMT
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Post by cinereus on May 29, 2020 10:02:04 GMT
Still can't get in today and no response from RS. Bit worrying as my RYIs are all due soon.
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r00lish67
Member of DD Central
Posts: 2,691
Likes: 4,048
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Post by r00lish67 on May 29, 2020 10:09:13 GMT
Still can't get in today and no response from RS. Bit worrying as my RYIs are all due soon. The site is fine, don't worry. Tried the usual stuff? Clear cookies? Try a different web browser? Try your phone if using a PC or vice versa?
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Post by cinereus on May 29, 2020 10:46:49 GMT
Still can't get in today and no response from RS. Bit worrying as my RYIs are all due soon. The site is fine, don't worry. Tried the usual stuff? Clear cookies? Try a different web browser? Try your phone if using a PC or vice versa? Yes. Three PCs with three browsers each as well as two browsers on two phones. I'm not worried about the site. I'm worried about them messing up my RYIs and not being able to withdraw repaid funds. After querying the incorrect "pending" amount shown on my account at the beginning of the week I also got four phantom RYI notification emails for impossible amounts last night (I have withdrawn all my balance apart from £10 in 1 Year and 5 Year over a month ago). If they have reprocessed some pending funds dated this week I'm going to be furious.
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jcb208
Member of DD Central
Posts: 821
Likes: 608
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Post by jcb208 on May 29, 2020 11:14:47 GMT
Mine is messed up but for once I took screen shots a while back
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Post by cinereus on Jun 3, 2020 4:22:34 GMT
It's got worse. Ratesetter promised me a call back on Tuesday which didn't happen and now I can't even log in.
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