p2ploser
Member of DD Central
Posts: 163 
Likes: 221
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Post by p2ploser on Jul 3, 2020 19:43:10 GMT
Is anyone else getting “This question & answer are only visible by you” when they ask a question? This seems to be something new. Anyone know why they started doing this? I used to enjoy the passive aggressive ticking off I got for asking questions they didn’t really want to answer!
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,329
Likes: 11,549
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Post by ilmoro on Jul 3, 2020 19:47:09 GMT
Is anyone else getting “This question & answer are only visible by you” when they ask a question? This seems to be something new. Anyone know why they started doing this? I used to enjoy the passive aggressive ticking off I got for asking questions they didn’t really want to answer! Is it a deleted question outside of the Q&A rules? If so they have been doing it for quite a while. more than a year
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p2ploser
Member of DD Central
Posts: 163
Likes: 221
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Post by p2ploser on Jul 4, 2020 0:54:44 GMT
I think this message sits there until they answer the question and at that time they decide if it’s worthy of others seeing. Only starting seeing this with the new platform.
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Post by drphil on Jul 4, 2020 19:04:38 GMT
What questions and answers are you talking about,guys?
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dead-money
Rocket to the Moon
Posts: 746
Likes: 654
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Post by dead-money on Jul 5, 2020 8:18:29 GMT
What questions and answers are you talking about,guys? The "Q&A" Tab on a Loan's page in the "Marketplace" on the Assetz Capital Website.
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iann
Posts: 105
Likes: 86
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Post by iann on Jul 28, 2020 10:27:06 GMT
I've just noticed in loan #1054 that the response says "We aim to have an answer or, at the very least, a further update on progress within the next five working days."
I'm sure this used to be 3 working days or am I imagining things?
Edit: Also checked the Q&A FAQ and that says 5 days too, maybe I've never seen a response involving a 3rd party specifying an exact timescale.
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cb25
Posts: 3,528
Likes: 2,668
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Post by cb25 on Jul 28, 2020 10:40:09 GMT
I've just noticed in loan #1054 that the response says "We aim to have an answer or, at the very least, a further update on progress within the next five working days."
I'm sure this used to be 3 working days or am I imagining things?
Edit: Also checked the Q&A FAQ and that says 5 days too, maybe I've never seen a response involving a 3rd party specifying an exact timescale.
No, you're not imaging 3 working days.
I'm currently waiting on a reply to a Q&A Question I raised on loan #779 back on 11/7. When I raised the Question, it auto-generated a response of "Thank you for your question. Please be advised that it has been sent to the Assetz Capital team who will respond within 3-working days.". Despite that - or the 5 day limit - AC just ignoring it despite me prompting them twice for a reply.
Re '3rd party' comments, I've seen AC use that in the past when it meant "we have to get a response from another team within AC, rather than a party external to AC"
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