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Post by Ace on Aug 5, 2020 17:37:01 GMT
Does anyone know how to withdraw the cash balance from a RoboCash portfolio?
I've successfully got it to withdraw interest and capital repayments ad they come in, but can't see how to withdraw the unassigned cash balance.
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Post by brianomc on Aug 5, 2020 20:19:41 GMT
The "Withdraw Funds" button is showing in the Turnover box on the summary page for me
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Post by Ace on Aug 5, 2020 21:18:13 GMT
When I select Withdraw Funds in the Turnover box it says "Sorry! There isn't any money to withdraw."
The problem is that the available cash is stuck in an investment (but not assigned to loans) and I can't see how to get it out.
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benaj
Member of DD Central
Posts: 4,855 
Likes: 1,591
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Post by benaj on Aug 5, 2020 23:40:26 GMT
When I select Withdraw Funds in the Turnover box it says " Sorry! There isn't any money to withdraw." The problem is that the available cash is stuck in an investment (but not assigned to loans) and I can't see how to get it out. Have you checked your Investment Strategy? robo.cash/cabinet/investMinimum withdrawal amount is €50. Balance strategy will return fund to the balance, while payout strategy will automatically return fund to your bank account after reaching €50.
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Post by Ace on Aug 6, 2020 6:45:23 GMT
When I select Withdraw Funds in the Turnover box it says " Sorry! There isn't any money to withdraw." The problem is that the available cash is stuck in an investment (but not assigned to loans) and I can't see how to get it out. Have you checked your Investment Strategy? robo.cash/cabinet/investMinimum withdrawal amount is €50. Balance strategy will return fund to the balance, while payout strategy will automatically return fund to your bank account after reaching €50. Yes, I'd done that, but there was uninvested cash stuck in the portfolio that I couldn't seem to access. RoboCash CS have responded with the answer this morning. Just in case anyone else has the same problem, you have to: - Hit the settings button (cog) for the portfolio that has the uninvested cash.
- Move the "current size of the portfolio" slider fully to the left.
- Hit the "edit portfolio" button.
The cash is then accessible via the "Withdraw Funds" button in the "Turnover" box on the Summary page.
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Post by Ace on Jul 13, 2021 9:13:43 GMT
Today I've fully completed my withdrawal from Robocash. Overall it was a very satisfactory experience that returned an XIRR of 12.44%.
After the funds from all of my investments were returned to my bank account there was a very small balance left in Investor Balance. To save others searching; there's no way of removing these funds via the platform. You need to email Robocash and ask them to withdraw it. They were helpful and the cash arrived in my bank account the next day.
There's just Grupeer left now from my euro investment foray, but absolutely no sign if/when I'll ever be able to extract funds from there.
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