The AC Positivity Thread

This .....in spades

Sorry, this seems pretty disingenuous to me. Investors havent 'lost' any money in these circumstances they just havent earnt as much as they could, same way as if money is unlent due to no investment opportunities being avaliable or is awaiting drawdown as under the old system investors have 'lost' the interest they could have earnt in the bank. While it is disappointing that these issues have occurred I think that is an entirely seperate issue to the point andrewholgate is trying to make.

I have learnt a good deal about how different types of loans work and what the on-going processes may be if they aren't settled on time. 

Yes, I initially clenched my teeth (and more!), eventually losing my nerve, as the bridges seemed to go pear-shaped but as the on-going processes/possibilities were explained and my nerves settled I bought back in, albeit to a lesser extent.

 I was uncomfortable with some of the changes at first but have found that they do actually make sense in practice.

I do get anxious if updates don't always happen when stated though this is because I am happier, as an inexperienced player, if I know what is actually happening when things don't go according to plan.

This kind of "real world" learning curve and empowerment, the returns it offers and the accessibility and responsiveness of Assetz folk is both rare and refreshing. The fact that they are still accessible after some of the personal remarks that have been made confirms their determination to bring about real positive change in the way financial markets work.

It is a fact that any forum associated with some kind of product or service tends to have for more negative comments than positive, even if the majority of interested parties are very happy with what ever the product is. This is because people are far more motivated to complain than to compliment.

I am certainly very happy with AC, so very happy to add my support to this thread. No doubt in retrospect they would do things differently, but that is the norm for any change. What I find impressive about AC is the amount of change that they have introduced in the last 12 months. OK some things like shadow and pre-bids they have reversed out of, but this seems to be a company that is trying hard to differentiate themselves from their competitors and to be different. That comes at a price, but should pay dividends in the end. Big difference to say TC who seem to be bogged down in an IT quagmire and have gone nowhere in the same 12 months.

They have done a fantastic job of communicating with us via this forum, that improves my confidence no end. Sadly they may have overdone it and encouraged the tsunami of negative nitpicking comments that has swamped it recently. On the other hand I do appreciate the efforts of fellow lenders who keep an eye on the detail and raise issues. I guess there will never be a perfect balance.

AC has been and remains my favourite p2x site. (RS would be up there too if they would sort out that horrible website)

I guess we just need a better flow of loans now to bring in new money.

If the sum of all the capital repayments does not equal the original capital investment for a loan, does that represent a loss, or a "display issue"? ... and how can we as end users tell the difference?

The back end system with automatic processing of targets seems to me an excellent innovation - I can set up targets in advance and just leave the system to get on with it. I'm the kind of person who likes to double-check it is "doing the right thing" from time to time, and so far I've not had the time to do a sufficiently deep analysis to reconcile everything. I must also get round to checking how a family member who signed up to Assetz only after the change is getting on with it. I expect they will be able to get a much clearer overview of it all, without the legacy issues confusing the issue.

I do like things about AC, despite me also believing they have problems, and posting to that effect when they arise.  It's great to read an outpouring of positivity for a change, and you've proved that it's generally worth sticking your neck out in most walks of life and going against the crowd  - as you've just discovered for yourself, you are generally not alone.

I haven't felt I wanted to join this particular tide of positivity though, because at the moment I have issues with AC.  An email sent to a senior member of the team detailing why they haven't received a significant sum of my mother's money now being managed by me has been completely ignored and gone unacknowledged for 10 days now.  So, I'm miffed, and not feeling positive towards them.  They are completely within their rights to not consider it either an important amount of money (several tens of thousands, for the record) and to consider my concerns not that important.  Seems a shame though, and is symptomatic of why those who also aren't feeling positive aren't - a customer lost due to bad feeling is a customer generally lost forever and it's unnecessary.  I'm not pulling out what I have in AC because I'm happy with those investments, but I'm not adding more at the moment.  And I'm not adding my mum as a new lender.