macq
Member of DD Central
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Post by macq on Apr 18, 2021 12:28:37 GMT
If anybody is with them i have been told by HL last week that due to Covid etc-etc they have a backlog on all ISA transfers and are currently working on the requests made in the order of received from about the start of the 2nd week in March
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Post by rarrar on Apr 18, 2021 13:09:14 GMT
Both our providers (AJ Bell and Fidelity) needed paper based transfer requests. Still heard nothing. Hope our providers followed our instructions to email the requests as RateSetter requested. I only gave HSBC the email address !! Didnt provide a postal one. Just to reiterate from posting transfer form off to money in the new Cash ISA was 12 calendar days. So dont reckon either HSBC or RS were particularly slow.
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ashtondav
Member of DD Central
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Post by ashtondav on Apr 18, 2021 15:35:27 GMT
I wanted to transfer cash from an HL s&s ISA to a cash ISA to wait for a more favourable equity entry point. The transfer took HL so long the cash ISA deal was over and there was no point in transferring. HL ISA transfer process is jackshit. This was pre pandemic! God knows what it’s like now.
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macq
Member of DD Central
Posts: 1,934
Likes: 1,199
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Post by macq on Apr 18, 2021 16:30:52 GMT
I wanted to transfer cash from an HL s&s ISA to a cash ISA to wait for a more favourable equity entry point. The transfer took HL so long the cash ISA deal was over and there was no point in transferring. HL ISA transfer process is jackshit. This was pre pandemic! God knows what it’s like now. As per my post a couple of posts back its now worse then Jack**** just wish i had known first - maybe the market will be lower in the summer 
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ceejay
Posts: 975
Likes: 1,149
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Post by ceejay on Apr 18, 2021 18:14:17 GMT
I wanted to transfer cash from an HL s&s ISA to a cash ISA to wait for a more favourable equity entry point. The transfer took HL so long the cash ISA deal was over and there was no point in transferring. HL ISA transfer process is jackshit. This was pre pandemic! God knows what it’s like now. I had an ISA transfer out of HL that took four and a half months! The receiving institution swore blind they'd sent the request several times, HL said they'd never received it, and nobody would just pick up the **** phone to sort it out. I can't prove it but I think its much more likely the fault was on the HL side...
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Post by Deleted on Apr 19, 2021 12:24:08 GMT
I had conformation from my new provider on the 26th March saying they had forwarded my transfer request to RateSetter to move funds as soon as they were available, heard nothing since. Just to add, yesterday I had an e-mail from Ratesetter saying my transfer should be completed in 5 days, that amount has gone from my Ratesetter ISA account. My RS ISA account is to be split into three existing providers, I have heard nothing about the other two transfers yet. Steve Did you get a further email to say they had sent the money and/or has the money arrived yet? I'm trying to judge timescales as I've just had the '5 days' email. Thanks.
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Post by rarrar on Apr 19, 2021 20:01:48 GMT
"We are processing your request and this should take no longer than 5 working days to complete. We will email you to confirm when the money has been sent to your new provider." on the 9th
"Your request to transfer from RateSetter to ######## has now been completed and will be with your new provider in the next few days. on the 13th
Money in Bank ISA on the 17th.
So 8 calendar days from 5 day letter.
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Post by birdie on Apr 20, 2021 7:28:27 GMT
Just to add, yesterday I had an e-mail from Ratesetter saying my transfer should be completed in 5 days, that amount has gone from my Ratesetter ISA account. My RS ISA account is to be split into three existing providers, I have heard nothing about the other two transfers yet. Steve Did you get a further email to say they had sent the money and/or has the money arrived yet? I'm trying to judge timescales as I've just had the '5 days' email. Thanks. I had an E-Mail yesterday to say my money had been sent to the new provider, that's just one of three transfers, another is being processed and have heard nothing about the third. Steve
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Post by Deleted on Apr 20, 2021 7:46:24 GMT
Thanks for the info rarrar and birdie. It's good to see whether things are on track. |
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Post by birdie on Apr 22, 2021 8:05:06 GMT
My first of three landed in my new provider's account yesterday, I am expecting another today.
Steve
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Post by birdie on Apr 23, 2021 6:08:19 GMT
My second of three landed in my new providers account early this morning, not so bad but still not a dickie bird about the third and last!!!
Steve
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Post by Deleted on Apr 23, 2021 11:57:16 GMT
My transfer has now arrived with the new provider.
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Post by birdie on Apr 27, 2021 10:54:39 GMT
Having e-mailed my new provider for the third of my transfers from RateSetter I have been told it could take some time due to the high demand. The other two didn't take too long, they did say that interest would be paid from my transfer request date, who pays that then?
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beagle
Investor in ratesetter, funding circle, lendy (lesson learnt) and AC
Posts: 670
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Post by beagle on Apr 27, 2021 13:52:41 GMT
Having e-mailed my new provider for the third of my transfers from RateSetter I have been told it could take some time due to the high demand. The other two didn't take too long, they did say that interest would be paid from my transfer request date, who pays that then? why don't you ask them who pays
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Post by birdie on Apr 28, 2021 7:48:39 GMT
Having e-mailed my new provider for the third of my transfers from RateSetter I have been told it could take some time due to the high demand. The other two didn't take too long, they did say that interest would be paid from my transfer request date, who pays that then? why don't you ask them who pays I knew there were cleverer people than me on here. 
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