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Post by ijifmurmel on Apr 29, 2021 9:24:15 GMT
My AutoInvest investment finished on 21/04/21.
It's now more than a week later, and it's still showing as active, and no repayment/interest has been received.
Are AutoInvest investments not repaying on the end date? Is this a known issue? Slightly confused what's going on here.
Thanks.
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nyneil
Member of DD Central
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Post by nyneil on Apr 29, 2021 12:35:05 GMT
My AutoInvest investment finished on 21/04/21. It's now more than a week later, and it's still showing as active, and no repayment/interest has been received. Are AutoInvest investments not repaying on the end date? Is this a known issue? Slightly confused what's going on here. Thanks. A couple of possibilities: Make sure you are not set up for auto roll-over; if you are, your capital and interest will be re-invested for another term, but it sounds like that hasn't happened, yet. There have been term extensions, because of coronavirus. Here is a snippet from a February email from Kuflink: "In order to provide our borrowers with sufficient time to bring their loan repayments up-to-date, we have placed a hold on all pool investments maturing up until 31st March 2021 and are automatically extending these investments for up to 3 months. At present, we are releasing these investments back within a couple of weeks of the original expiry date and we will continue to do this where we can. We are monitoring this situation daily, and hope to resume normal activity as soon as it is reasonable to do so." I've found their customer services to be helpful; drop them a line at hello@kuflink.com
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Post by ijifmurmel on Apr 29, 2021 14:56:08 GMT
Thanks - I totally forgot about that email from February - I expect it will be related to that.
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