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Post by buzzablinio on Oct 1, 2021 7:47:45 GMT
Has anyone noticed how cash available in BondMason drops just before it gets paid? I had a paltry £33 cash yesterday... presumably they are about to do the auto transfer and it's just dropped to £27 😒
I don't see anywhere to get a break down on why this is happening within the account?
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Post by westcountryfunder on Oct 1, 2021 11:43:37 GMT
There's nothing new about this, as far as I am aware - it's just the admin fees taken monthly.
I'm sure someone will say otherwise if I'm wrong!
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Post by stevefindlay on Oct 11, 2021 9:54:09 GMT
Our Fees are accrued but not taken if you don't have any cash in your account. And we don't charge fees to a debit card or your bank account - ie if you don't get cash receipts you don't pay our fees.
When you receive loan repayments (capital or interest), we then take fees at month end immediately prior to sending you your funds.
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